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  1. #1
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    Unhappy ASUS ROG Strix X570-E - ErP is not functioning as intended

    Hi guys,

    I have recently put together a new PC build and am having trouble getting ErP to function as intended. My PC is connected to a power board master slot which will trigger the slaves to turn on/off with the PC itself. This has been working perfectly fine with my previous system but does not want to work on this new build even following a BIOS update. Manually switching off the PSU with its on/off button works. Is this some funky BIOS bug?

    I've enabled ErP (S4+S5), disabled USB power while off, turned Aura lights to Stealth while off and cannot seem to get this to work. I have also disabled "Fast Boot" within Windows power settings.

    CPU: Ryzen 3950X
    Mobo: Asus ROG Strix X570-E Bios: 2204 (2407 causes issues with my GSKILL ram not posting with XMP on)
    RAM: GSkill 64GB 2x32GB 3600MHz
    PSU: Corsair RM850 (2019 version)
    GPU: ASUS Strix 1080ti
    NVME: Samsung 2TB Evo Plus
    OS: Windows 10 64bit latest, clean install

    Would appreciate some help here, TIA.

    Power Options: https://dl.dropboxusercontent.com/s/...5CmOpNAXjb.png
    LED Lighting: https://dl.dropboxusercontent.com/s/...0pnWyDD9nd.png
    ErP Ready: https://dl.dropboxusercontent.com/s/...fRGG1JR6Lb.png
    USB power: https://dl.dropboxusercontent.com/s/...9srPIsip8x.png
    Power Supply Idle Control: https://dl.dropboxusercontent.com/s/...b7ytvWQEkC.png
    Last edited by Dan69; 07-19-2020 at 11:38 AM.

  2. #2
    ROG Enthusiast Array modreck PC Specs
    modreck PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAmd Ryzen 3900x
    Memory (part number)4x16 G.Skill Trident Z RGB (AMD) 3200
    Graphics Card #1Nvidia Evga 2060
    Storage #1Samsung SSD 970 EVO 250GB (M.2)
    Storage #2Samsung SSD 860 EVO 1TB
    CPU CoolerCorsair Hydro Series H115i Pro
    CaseCorsair 750T
    Power SupplyCorsair RM1000X
    Keyboard k70 Corsair
    Mouse Razer basilisk v2
    Headset 933
    OS Windows 10 Pro

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    You want to turn off the lights of the logo of asus rog and some more correct
    If so I testing what I got with the Aura Asus program you will sync after shutdown and then select off and already this when you turn off the computer will also turn off the Asus logo.

    and forgive my English

  3. #3
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    Quote Originally Posted by modreck View Post
    You want to turn off the lights of the logo of asus rog and some more correct
    If so I testing what I got with the Aura Asus program you will sync after shutdown and then select off and already this when you turn off the computer will also turn off the Asus logo.

    and forgive my English
    Hey modreck,

    The ASUS lights do indeed turn off and so does USB power. However I am beginning to suspect this motherboard isn't truly ErP ready. When I get some time I will try to diagnose pulling the 24 pin power connector to the motherboard to see if that actually drops standby usage down to reasonable levels.

    When I turn my PC off, it should turn off my 2 monitors, speakers and some LED strips I have on the same power board.

  4. #4
    ROG Enthusiast Array modreck PC Specs
    modreck PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAmd Ryzen 3900x
    Memory (part number)4x16 G.Skill Trident Z RGB (AMD) 3200
    Graphics Card #1Nvidia Evga 2060
    Storage #1Samsung SSD 970 EVO 250GB (M.2)
    Storage #2Samsung SSD 860 EVO 1TB
    CPU CoolerCorsair Hydro Series H115i Pro
    CaseCorsair 750T
    Power SupplyCorsair RM1000X
    Keyboard k70 Corsair
    Mouse Razer basilisk v2
    Headset 933
    OS Windows 10 Pro

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    Look at it because it’s weird, the truth is that I turn off the monitors manually and already this and LED I don’t have so in fear I can not help you much sorry.

  5. #5
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    Update: I have tested out the power draw by unplugging the 24 pin motherboard connector and the PSU was still drawing too much power. Am beginning to suspect there is something wrong with PSU not switching to idle mode.

  6. #6
    ROG Junior Member Array New Ninja PC Specs
    New Ninja PC Specs
    MotherboardAsus Rog Strix x570-E Gaming
    ProcessorR9 3900XT
    Memory (part number)F4-3600C16D-32GVKC
    Graphics Card #1EVGA NVIDIA GeForce RTX 2080 Super Ftw3 Hybrid Gaming
    MonitorLG 27GL83A-B
    Storage #1ADATA XPG SX8200 Pro 1TB 3D NAND NVMe Gen3x4 PCIe M.2
    Storage #2Samsung 850 EVO - 1TB - M.2 SATA III Internal SSD
    CPU CoolerCorsair H100 v2
    CaseCorsair 600T
    Power SupplyCorsair AX860
    Keyboard Microsoft SideWinder X4
    Mouse Logitech G303
    Headset HyperX Cloud Flight
    OS Windows 10 Pro x64

    Join Date
    Jul 2017
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    I have the same board and I noticed after bios update 2408 I am no longer able to turn off Aura when turning off the computer. The bios options: "When system is in sleep, hibernate or soft off states" switches automatically from "Stealth" to random options such as "Aura Only" or "Aura Off".
    is this the same issues that you're having?
    Asus Rog Strix x570-E Gaming | R9 3900xt | GSKILL 16GB x 2 3600Mhz CAS 16 | EVGA 2080 Super Ftw3 Hybrid | LG 27GL83A-B
    ADATA XPG SX8200 Pro 1TB M.2 + Samsung 850 EVO 1TB M.2 | Corsair H100i v2 | Corsair 600T | Corsair AX860 | Windows 10 Pro x64

  7. #7
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    Quote Originally Posted by New Ninja View Post
    I have the same board and I noticed after bios update 2408 I am no longer able to turn off Aura when turning off the computer. The bios options: "When system is in sleep, hibernate or soft off states" switches automatically from "Stealth" to random options such as "Aura Only" or "Aura Off".
    is this the same issues that you're having?
    Not quite. That is related to Armoury Crate taking over and changing your settings.

  8. #8
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    Corsair support blames Asus motherboard

    Update: Reached out to Corsair support and was basically told that this issue is related to the motherboard.

    After acquiring a power meter, I have determined that my computer is consuming <1 watt while switched off, however the amperage rating is at 240v 0.13a ~33-35w max draw. Compared this to my old PC with an Antec 750W/Gigabyte mobo and it draws 0.03a <1 watt while in stand by.

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