Results 1 to 3 of 3

Hybrid View

  1. #1
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    1

    Exclamation ASUS logo Reboot Loop | FX553VE GL553VE

    So my windows was updating and it suddenly went off while it was on charge. Ever since then there is a loop which is as follows :
    - I turn on the PC and it turns on like usual
    - Asus logo shows up and after a while those dots which means its loading
    - For 0.1 the command prompt shows up (there's nothing written)
    - Now it says "Attempting to recover installation"
    - and further changes to "Undoing changes made to your computer"
    - and the PC Shuts down
    - Then it turns on again by itself and I need to forcefully shut it down by pressing power button

    The windows recovery or ER doesn't load. --> I tried force shut downing thrice at the logo screen but when I turn it on the 4th time it goes off itself, the moment I'm supposed to log into recovery environment.

    The bios is ASUS utility Bios, I tried contacting the service and followed all the steps they suggested but nothing worked out.

    My laptop still has warranty which I do not want to lose so is there any other way to fix it without re-installing OS which would void my warranty?
    ( Plus I have important data in the laptop, is there any way to back the data up. )

  2. #2
    Moderator Array
    Join Date
    Feb 2019
    Reputation
    13
    Posts
    446

    Hello dynshill,
    If you can provide some picture or video of what happen, I can understand more.
    Please refer to these 2 FAQ below
    https://www.asus.com/support/FAQ/1013074/
    https://www.asus.com/support/FAQ/1042613/
    Hope them can help you.
    Also, re-installing OS doesn't not break warranty, since the device is not dismentled.
    Thank you.

  3. #3
    New ROGer Array
    Join Date
    May 2020
    Reputation
    10
    Posts
    10

    have you tried spamming F8 before windows logo come up?

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •