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  1. 07-19-2020 10:45 PM #1
    frantic82
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    frantic82 PC Specs
    MotherboardROG STRIX B550-E GAMING
    ProcessorRyzen 5 3600
    Memory (part number)BLT2K8G4D32AET4K
    Graphics Card #1RTX 2070 Super
    Sound CardASUS Strix Soar
    MonitorAsus vg248qe
    Storage #1Hyperx Predator 500 GB SSD
    Storage #2WD 1TB HDD
    CPU CoolerDeepcool CASTLE 240 RGB V2
    CaseAerocool One Frost
    Power SupplyChieftronic PowerPlay 750W
    Keyboard Modecom Volcano RGB Lanparty Brown Switch USB
    Mouse Logitech G403
    Headset Hyperx Cloud Alpha S
    OS Windows 10
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    XMP & DOCP Issue on B550 E Gaming

    Hi All,

    I don’t know what the problem is. This is the first time I see this type of error.
    XMP & DOCP gives very strange timings ... I don't understand the motherboard or the memory is buggy. ( pls check imgs)
    BIOS updated with last version.
    And with manual OC RAM timings and speed re ok. The Now RAMs are overclocked CL16 3600Mhz
    There is an opinion in what the matter can be?

    ROG Strix B550-E Gaming
    Crucial 16 GB (2x8GB) DDR4 3200 MHz Ballistix Tactical Tracer (BLT2K8G4D32AET4K)
    Ryzen 5 3600
    Win10

    screenshot
    https://ibb.co/nQLbcQg

    Tnx in advance
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  2. 07-20-2020 12:10 AM #2
    RedSector73
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    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
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    Check you have put the ram in correct slots which are from the CPU 2 & 4
    Click image for larger version.  Name: temp4a.jpg  Views: 0  Size: 125.7 KB  ID: 85668
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  3. 07-20-2020 01:17 PM #3
    frantic82
    frantic82 no está en línea
    New ROGer Array frantic82 PC Specs
    frantic82 PC Specs
    MotherboardROG STRIX B550-E GAMING
    ProcessorRyzen 5 3600
    Memory (part number)BLT2K8G4D32AET4K
    Graphics Card #1RTX 2070 Super
    Sound CardASUS Strix Soar
    MonitorAsus vg248qe
    Storage #1Hyperx Predator 500 GB SSD
    Storage #2WD 1TB HDD
    CPU CoolerDeepcool CASTLE 240 RGB V2
    CaseAerocool One Frost
    Power SupplyChieftronic PowerPlay 750W
    Keyboard Modecom Volcano RGB Lanparty Brown Switch USB
    Mouse Logitech G403
    Headset Hyperx Cloud Alpha S
    OS Windows 10
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    Quote Originally Posted by RedSector73 View Post
    Check you have put the ram in correct slots which are from the CPU 2 & 4
    Click image for larger version.  Name: temp4a.jpg  Views: 0  Size: 125.7 KB  ID: 85668
    Thanks for advise but i did it already.
    https://ibb.co/pKdCVgP
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  4. 07-20-2020 01:34 PM #4
    RedSector73
    RedSector73 no está en línea
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U
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    I've never seen an error like that. I guess you could log ticket support with ASUS and try to get sent to BIOS guys.
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  5. 07-20-2020 02:08 PM #5
    frantic82
    frantic82 no está en línea
    New ROGer Array frantic82 PC Specs
    frantic82 PC Specs
    MotherboardROG STRIX B550-E GAMING
    ProcessorRyzen 5 3600
    Memory (part number)BLT2K8G4D32AET4K
    Graphics Card #1RTX 2070 Super
    Sound CardASUS Strix Soar
    MonitorAsus vg248qe
    Storage #1Hyperx Predator 500 GB SSD
    Storage #2WD 1TB HDD
    CPU CoolerDeepcool CASTLE 240 RGB V2
    CaseAerocool One Frost
    Power SupplyChieftronic PowerPlay 750W
    Keyboard Modecom Volcano RGB Lanparty Brown Switch USB
    Mouse Logitech G403
    Headset Hyperx Cloud Alpha S
    OS Windows 10
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    I have already done but unfortunately the answer is not very pleasant.
    " Asus has specially created a list of compatible components, and my rams are not listed "
    But there are listed RAM 100% same brand & chipset but without RGB
    Therefore, I began to look for an answer not from Asus.

    Its pity, if I was a manufacturer, I would be very interested in such questions to improve my new products. Especially a giant like Asus.

    B550 product is still raw for now, I hope to fix with updates soon.
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  6. 07-20-2020 11:32 PM #6
    RedSector73
    RedSector73 no está en línea
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U
    Join Date
    Apr 2018
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    Posts
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    You could use Ryzen Dram Calculator and/or manually set the DOCP profile.
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  7. 07-21-2020 11:53 AM #7
    frantic82
    frantic82 no está en línea
    New ROGer Array frantic82 PC Specs
    frantic82 PC Specs
    MotherboardROG STRIX B550-E GAMING
    ProcessorRyzen 5 3600
    Memory (part number)BLT2K8G4D32AET4K
    Graphics Card #1RTX 2070 Super
    Sound CardASUS Strix Soar
    MonitorAsus vg248qe
    Storage #1Hyperx Predator 500 GB SSD
    Storage #2WD 1TB HDD
    CPU CoolerDeepcool CASTLE 240 RGB V2
    CaseAerocool One Frost
    Power SupplyChieftronic PowerPlay 750W
    Keyboard Modecom Volcano RGB Lanparty Brown Switch USB
    Mouse Logitech G403
    Headset Hyperx Cloud Alpha S
    OS Windows 10
    frantic82's Avatar
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    Yes i did it already. CL16-19-16-36-58-1T 3600Mhz works well. (maybe i can reach better timings,but dont wanna torture myself)
    But it will be bad when i will sell them, not every user can arrange manual OC...
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  8. 11-16-2020 07:41 PM #8
    felixmusic
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    Angry Similar problem with Rog B550-F Wifi

    I was waiting for next BIOS update but they released it this week and it is still not working

    I changed slots, I used DRAM and tried different voltage settings, I tried rams in another system they tuned and worked welly. Cause of this problem i can't use my 3600Mhz rams with full performance. I only able to tune it to 3200Mhz and still sometimes it is restarting.

    Full System Ops

    ASUS ROG STRIX B550-F 4600MHz (OC) (Wi-Fi)
    AMD Ryzen 9 3900X
    Kingston A2000 500GB SSD
    High Power 80+ 700W PSU
    ASUS PHX RX550 Evo 2G (OC)
    Corsair 2x8GB Vengeance RGB Pro 3600MHz CL18 CMW16GX4M2Z3600C18
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