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  1. #11
    ROG Member Array DarkFury-EX PC Specs
    DarkFury-EX PC Specs
    MotherboardAsus ROG Strix Z390-I Gaming
    ProcessorIntel Core i9 9900KF
    Memory (part number)Corsair Vengeance 32GB DDR4 @ 3200MHz
    Graphics Card #1Asus ROG Strix GTX 1080Ti OC Gaming
    MonitorAsus ROG PG279Q
    Storage #1Samsung 970 EVO Plus 250GB
    Storage #2Samsung 860 EVO 2 TB
    CPU CoolerAsus ROG Ryuo 240 AIO
    CaseFractal Design Meshify C Mini
    Power SupplyCorsair RM850x
    Keyboard Asus ROG Claymore Core (Cherry MX Brown)
    Mouse Asus ROG Gladius II Origin
    Headset Sony MDREX110LPB.AE Deep Bass
    Mouse Pad ASUS ROG Sheath
    OS Windows 10 Home 64-bit
    Accessory #1 Asus ZenScreen MB16AC
    Accessory #2 Western Digital Black 4TB HDD
    Accessory #3 Rode Smartlav+ Mic

    Join Date
    Jan 2020
    Reputation
    10
    Posts
    7

    Here we go again

    Hi everyone,

    Same here I installed the most recent Armoury Crate update version too and now none of my devices are found and show up... thats my Claymore Keyboard, Gladious II Origin Mouse, Strix z390-i Motherboard, Ryuo Cooler and Strix 1080Ti GPU.
    And clicking on Aura tab crashes the app... good times

    It breaks something else with every update to this software.

    I'm debating going with a different company after this... their hardware is fine it's just there ****e software needs re-coding from scratch

  2. #12
    Banned Array
    Join Date
    Sep 2020
    Reputation
    10
    Posts
    110

    Updater is probably broken it was stuck in update loop then breaks, i uninstalled reinstalled right away i disabled update services from Asus.
    I disabled 2 update tasks in task planner in Asus subfolder, and 2 update services in services.msc normally it would work after reinstall then break after reboot or after 10 minutes my devices would no longer show, so far its been showing just fine for couple of hours.
    To name these services i disabled
    Asus Update-service (asus)
    Asus Update-service (asusm)
    There 2 not sure why there 2 with one being miss spelled.
    In task planner asus sub folder disabled ASUSUpdateTaskMachineCore turning it off and turning off ASUSUpdateTaskMachineUA
    Im not spending anymore energy on this app its low effort trash and complete garbage whoever is designing this probably just one guy well if it is just one guy they need to hire more people clearly, also the translation is utter **** why do i have parts of the interface in different languages then windows language.

    Asus needs to fire a bunch of people and hire a new team for this software clearly, there complete lack of support and communication, they only respond to a few then stay dark, and when it finaly gets fixed after a month or more they break it within the next updates.

    Seriously Asus go **** yourself whatever your doing is clearly not working, go hire more people especially at QA team and do some proper testing you lazy ****s

  3. #13
    New ROGer Array
    Join Date
    Mar 2020
    Reputation
    10
    Posts
    4

    Angry The same problem

    the same problem aftewr update

  4. #14
    ROG Member Array
    Join Date
    Aug 2020
    Reputation
    10
    Posts
    8

    same problem and reported by asus reply by asus in text below

    Thanks for your email.

    Remove Armoury Crate, Aura Sync and all components within Windows safe mode. Then clean the system using CCleaner or System Ninja. This ensures that the registry is clean and all parts of Asus Aura are completely removed.

    After this restart the computer and only install the latest version of Asus Sync from the below website. Please note that you install this by right clicking on the setup file and then executing with administrator rights.

    https://www.asus.com/campaign/aura/global/

    I tested this reply from asus support and it works.
    the link is a rollback to 3.1.6.0
    think there is something wrong with the new update indeed.

  5. #15
    ROG Member Array DarkFury-EX PC Specs
    DarkFury-EX PC Specs
    MotherboardAsus ROG Strix Z390-I Gaming
    ProcessorIntel Core i9 9900KF
    Memory (part number)Corsair Vengeance 32GB DDR4 @ 3200MHz
    Graphics Card #1Asus ROG Strix GTX 1080Ti OC Gaming
    MonitorAsus ROG PG279Q
    Storage #1Samsung 970 EVO Plus 250GB
    Storage #2Samsung 860 EVO 2 TB
    CPU CoolerAsus ROG Ryuo 240 AIO
    CaseFractal Design Meshify C Mini
    Power SupplyCorsair RM850x
    Keyboard Asus ROG Claymore Core (Cherry MX Brown)
    Mouse Asus ROG Gladius II Origin
    Headset Sony MDREX110LPB.AE Deep Bass
    Mouse Pad ASUS ROG Sheath
    OS Windows 10 Home 64-bit
    Accessory #1 Asus ZenScreen MB16AC
    Accessory #2 Western Digital Black 4TB HDD
    Accessory #3 Rode Smartlav+ Mic

    Join Date
    Jan 2020
    Reputation
    10
    Posts
    7

    Fixed... for now

    I booted my PC up when i got home from work (about 4:00pm GMT and Armoury Crate updated and it seams to have fixed it... untill the next update, i'll see you guys then lol.

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