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  1. #21
    ROG Guru: White Belt Array RobertoSampaio PC Specs
    RobertoSampaio PC Specs
    MotherboardMaximus XII Formula
    Processori9 - 10900KF - SP86 - 56x4 - 55x6 - 54x8 - 53x10
    Memory (part number)2X - KHX3733C19D4/16GX - 4100MHz
    Graphics Card #1Gigabyte RTX-3080 GAMING OC
    MonitorLG-34GL750 - 144Hz
    CPU CoolerCorsair H115i - Pro 280mm
    CaseCorsair Graphite Series 780T White Full-Tower
    Power SupplyCorsair HX 1000i - 1000W
    Keyboard Corsair k90 Vengeance
    Mouse Corsair Scimitar Elite
    OS Windows 10 Pro - 21H1

    Join Date
    Sep 2020
    Reputation
    10
    Posts
    85

    - System

    - Provider

    [ Name] Application Error

    - EventID 1000

    [ Qualifiers] 0

    Version 0

    Level 2

    Task 100

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-10-31T00:08:02.0364422Z

    EventRecordID 1813

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer PC-ROBERTO

    Security


    - EventData

    ArmourySwAgent.exe
    1.0.0.13
    5f7c2bb8
    KERNELBASE.dll
    10.0.19041.572
    979ddb1d
    c0020001
    00129ab2
    3ed4
    01d6af18b251d01d
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgen t.exe
    C:\WINDOWS\System32\KERNELBASE.dll
    faf9d9e4-dcfd-42d5-a3e6-c0388dcfb519


    - EventID 1026

    [ Qualifiers] 0

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-10-31T00:08:01.8808577Z

    EventRecordID 1812

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer PC-ROBERTO

    Security


    - EventData

    Aplicativo: ArmourySwAgent.exe Versão do Framework: v4.0.30319 Descrição: O processo foi terminado devido a uma exceção sem tratamento. Informações da Exceção: código da exceção c0020001, endereço da exceção 76DE9AB2 Pilha:

  2. #22
    ROG Guru: White Belt Array RobertoSampaio PC Specs
    RobertoSampaio PC Specs
    MotherboardMaximus XII Formula
    Processori9 - 10900KF - SP86 - 56x4 - 55x6 - 54x8 - 53x10
    Memory (part number)2X - KHX3733C19D4/16GX - 4100MHz
    Graphics Card #1Gigabyte RTX-3080 GAMING OC
    MonitorLG-34GL750 - 144Hz
    CPU CoolerCorsair H115i - Pro 280mm
    CaseCorsair Graphite Series 780T White Full-Tower
    Power SupplyCorsair HX 1000i - 1000W
    Keyboard Corsair k90 Vengeance
    Mouse Corsair Scimitar Elite
    OS Windows 10 Pro - 21H1

    Join Date
    Sep 2020
    Reputation
    10
    Posts
    85

    I give up!


    Aplicativo: ArmourySwAgent.exe
    Versão do Framework: v4.0.30319
    Descrição: O processo foi terminado devido a uma exceção sem tratamento.
    Informações da Exceção: código da exceção c0020001, endereço da exceção 75BD9AB2



    Nome do aplicativo com falha: ArmourySwAgent.exe, versão: 1.0.0.13, carimbo de data/hora: 0x5f7c2bb8
    Nome do módulo com falha: KERNELBASE.dll, versão: 10.0.19041.572, carimbo de data/hora: 0x979ddb1d
    Código de exceção: 0xc000041d
    Deslocamento da falha: 0x00129ab2
    ID do processo com falha: 0x3ddc
    Hora de inÃ*cio do aplicativo com falha: 0x01d6af1a972d830c
    Caminho do aplicativo com falha: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgen t.exe
    Caminho do módulo com falha: C:\WINDOWS\System32\KERNELBASE.dll
    ID do Relatório: 46962f35-e34d-4696-b691-060dc9a23119

  3. #23
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014
    Reputation
    121
    Posts
    1,861

    Here's a link to the uninstallation tool:
    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip

  4. #24
    ROG Member Array ploretus PC Specs
    ploretus PC Specs
    MotherboardAsus ROG Maximus VIII Hero Alpha
    ProcessorIntel® Core™ i7-6700K 4,20 GHz
    Memory (part number)G.SKILL Ripjaws V F4-2400C15D-16GVR DDR4 2x8
    Graphics Card #1ROG STRIX-GTX1070-8G-GAMING
    MonitorASUS Design MX239H
    Storage #1Toshiba DT01ACA100 1T
    Storage #2Samsung SSD 860 EVO 120GB x2
    CPU CoolerCooler Master Hyper 103
    CaseIn Win 805C Red ATX
    Power SupplyCorsair RM 750x
    Keyboard Asus Strix Tactic Pro
    Mouse Asus Strix Claw
    Headset Asus Strix 7.1
    Mouse Pad Asus Strix Glide Speed
    Headset/Speakers Asus Strix 7.1
    OS Windows 10
    ploretus's Avatar
    Join Date
    Sep 2015
    Reputation
    10
    Posts
    5

    joder!!!!! muchisimas gracias MASTERC!!!!

  5. #25
    ROG Enthusiast Array
    Join Date
    Dec 2012
    Reputation
    10
    Posts
    38

    Released uninstaller isnt much of a help! Leaves tons of registry entrys FYI!
    Re-Installing Crate introduces same issues as we´ve had for years...

  6. #26
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    1

    works

    Quote Originally Posted by MasterC@ROG View Post
    Here's a link to the uninstallation tool:
    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip
    This worked, thanks for the link.

  7. #27
    ROG Member Array
    Join Date
    Mar 2017
    Reputation
    10
    Posts
    12

    Asus should hire completely new software team, or ask corsair to develop for them RGB software, because they cant do it byself without ton of bugs.
    Click image for larger version. 

Name:	5t7iz8.jpg 
Views:	0 
Size:	61.0 KB 
ID:	90480

  8. #28
    New ROGer Array
    Join Date
    Nov 2021
    Reputation
    10
    Posts
    12

    Armoury Crate Mayhem

    Quote Originally Posted by rulik006 View Post
    Asus should hire completely new software team, or ask corsair to develop for them RGB software, because they cant do it byself without ton of bugs.
    Click image for larger version. 

Name:	5t7iz8.jpg 
Views:	0 
Size:	61.0 KB 
ID:	90480
    I think they should employ you honestly.

    This one picture alone, has the potential to remove all anger from the whole ASUS community.

    -----

    Just my humble opinion, and you should have equal pay to the CEO of Armoury Crate.

  9. #29
    New ROGer Array
    Join Date
    Nov 2018
    Reputation
    10
    Posts
    2

    The best way to uninstall Armory Crate is to reinstall Windows. Asus's armory crate is so deeply embedded in your registry and server task's that its almost impossible to completely clean up if you intend on installing a different ARGB control that can take over your motherboard LED's.

    Armory Crate is not just LED software, its also got pathways to reconfigure you BIOS from Windows. Its incredible how Asus just KEEPS making horrible buggy software. This isnt something new from them. I know everyone remembers the nightmares from all the different iterations of AI suite. A piece of software that had the ability to force update your BIOS from Windows without telling you and laying waste to your UEFI configuration.

    The best advice I can give you (having used ASUS motherboards for the last 10 years) is to never use their OS software. They make the best UEFI is the business. Along with some of the most high quality custom GPU's. But there is a reason people use MSI afterburner even for their ASUS GPU.

  10. #30
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-08G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL SSD PEKNW512GB NVMe
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 10 Home

    Join Date
    Oct 2021
    Reputation
    50
    Posts
    114

    Some of the comments in this forum about asus software are like reading conspiracy theories. And one could argue that is happening because there is almost zero troubleshooter help coming from asus.Â*

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