Armoury crate v3.0.4.0 [report here if any issues]

[MasterC@ROG]

Original post updated: Please share log by providing a link to the file in cloud (upload to cloud).

Ok, I waited, and it pasted, when I sent it, the forums gave an "access denied" message. You guys need to set up an email for this or something. This is a MESS.

EDIT: Now it's giving a different error. I am UNABLE to send logs. I don't even know what language that first part is. Yes I had a subject and the message body had a short text from me and the pasted info from the log file.


Los siguientes errores ocurrieron al enviar este mensaje

• Please complete both the subject and message fields.

[nbtc971]

There are random cscript.exe blank windows opening up over top of games which then causes the game to hiccup & I lose control of the game until after cscript.exe disappear. Started during last version of Armoury Crate. Windows 10 version 2004.

Yep, and that's why I uninstalled and went back to Armoury II. But I guess you better follow the instructions on how to report it. I'm too lazy right now.

[itz_zarz]

1. PC / Laptop
Console PC - ASUS GR8 II
2. Aura Sync products
ASUS GR8 II Console PC, ASUS Claymore Core Keyboard, ASUS Gladius II Mouse, ASUS Aura Terminal, ASUS ROG Strix Arion M.2 NVMe SSD Enclosure, ASUS FX HDD 2TB(EHD-A2T)
3. 3rd-party peripheral, audio, or lighting software
Corsair Wireless Void Elite Headset
4. Wired / wireless connection
Wired/LAN
5. Reinstalled Windows?
Yes 24hrs ago.
6. Windows version & build
Microsoft Windows 10 Home 10.0.18363 Build 18363
7. Previous version of firmware or software that worked as expected
Previous to 2.7.13.0
8. Clear description of your issue
Ok overall it seems to be stable on my machine luckily, it is occasionally saying no devices ib Aura, but overall no crashes, my Claymore keyboard quit locking up when I hit escape, and all my other devices work. Even when the "No devices available issue happens, the lighting service is still running find, lights animated to music and everything. I just have to unplug the USB from the ASUS Aura Terminal and plug it back in to get it to recognize them. The ASUS Aura Terminal also lost connection a few times, but just unplugged it's USB and plugged it back in and it cleared up.
9. Any screenshots of the issue
The error

After I unplug the ASUS Aura Terminal's USB and plug it back in


10. Use our new log collection function: Settings=>About=>App diagnostics
This is all I have
Item Version
---- -------
Armoury Crate UWP App 3.0.4.0
ROG Live Service 1.1.2.0
AURA Service (Lighting Service) 3.04.15
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
ASUS AURA Odd Component 1.0.9.0
ASUS Keyboard HAL 1.01.21
ASUS MB Peripheral Products 1.0.34
ASUS Mouse HAL 1.1.0.17
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_M2_HAL 1.00.02
ENE_ESD_ASM_HAL 1.0.9.5
GALAX GAMER RGB 1.00.02
Patriot Viper M2 SSD RGB 1.0.5.1
Patriot Viper RGB 1.00.08

[skellattarr]

first your server was down now its been updating for a hour not ready for primetime yet needs more work

[MasterC@ROG]

Yep, and that's why I uninstalled and went back to Armoury II. But I guess you better follow the instructions on how to report it. I'm too lazy right now.

We are aware of this issue, and a fix will be implemented soon. Thanks.

[MasterC@ROG]

Are you letting the update run in the background or did you open Armoury Crate after reboot?

first your server was down now its been updating for a hour not ready for primetime yet needs more work

[Crowley_07]

Bug: When I select my keyboard ir armoury Crate, I get the following dll not found error:



link to log sent via pm

Also I renew my feature requests that I have been talking about for months:

1. Please add an option to set a default profile! A Profile that will be used when no other application that has a profile bound to them is running. A profile that will always be returned to when you close a game or any application with a specific profile bound to them.

2. Please add ways to quickly change aura profile. Either with keyboard shortcut or perhaps command line option / app or preferably both!

[AleksK]

Hello,
feedback from me:
I was installed version 2.7.8.0 in clean installation of windows and works fine. After update to 2.7.13.0 Armoury Crate didn't recognized any of my components (probably didn't recognize motherboard) and didn't work. After update to 3.0.4.0 situation was same it didn't recognized my components. I tried everything uninstall all Armoury Crate programs, delete ASUS folders in ProgramData and Program Files install it again but without success. So yesterday i make clean installation of Windows and Armoury Crate installed automatically when connect to internet and now work fine.

But PLEASE ASUS make something i cannot make clean installation of Windows after each Armoury Crate update!!!

[serkon29]

Endless loading of motherboard settings ROG Strix X570-F Gaming on clean install Armory crate
Item Version
---- -------
Armoury Crate UWP App 3.0.4.0
ROG Live Service 1.1.2.0
AURA Service (Lighting Service) 3.04.15
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
AacVGA 0.0.2.6
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_DRAM_RGB_AURA42 1.00.02
GALAX GAMER RGB 1.00.02
Patriot Viper DRAM RGB 1.0.8.2
Patriot Viper M2 SSD RGB 1.0.5.1

[Arokhantos]

Bug: When I select my keyboard ir armoury Crate, I get the following dll not found error:



link to log sent via pm

Also I renew my feature requests that I have been talking about for months:

1. Please add an option to set a default profile! A Profile that will be used when no other application that has a profile bound to them is running. A profile that will always be returned to when you close a game or any application with a specific profile bound to them.

2. Please add ways to quickly change aura profile. Either with keyboard shortcut or perhaps command line option / app or preferably both!

When i uninstalled and tryit to delete non relevant files manually i got similar issues which is why it needs a proper uninstaller different missing file but very similar result, if you have big usb stick and do not wanna clean install for nothing you could download rufus and put windows image as windows to go on usb stick and clean install on usb stick instead just for testing purposes to see if that is also broken experience, it likely won't be anymore but would personally hate wasting 6 hours for nothing in my case.