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  1. #111
    New ROGer Array
    Join Date
    May 2020
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    10
    Posts
    13

    Quote Originally Posted by MasterC@ASUS View Post
    As mentioned previously, an uninstaller is in the works. I do not have a date yet, but it is coming. Thanks.
    yeeeeh!! thanks

  2. #112
    New ROGer Array valenone PC Specs
    valenone PC Specs
    MotherboardROG STRIX X570-F Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)F4-3200C16-8GTZR
    Graphics Card #1ASUS RTX 2080 Dual EVO
    Sound CardCreative Sound Blaster Z
    MonitorSamsung U28D590
    Storage #1Samsung SSD 840 EVO 750GB
    Storage #2WDC WD4003FZEX 4TB
    CPU CoolerCORSAIR Hydro H115i with ARGB fans
    CaseFractal Define R5 with Tempered glass
    Power SupplySeaSonic X760 760W 80plus Gold
    Keyboard Logtech G810
    Mouse ROG Strix Impact
    Headset SteelSeries Siberia P300
    Mouse Pad Logitech
    Headset/Speakers Logitech X530 5.1 speakers.
    OS Windows 10 Pro version 2004
    Network RouterASUS RT-AC68U

    Join Date
    Jul 2019
    Reputation
    10
    Posts
    8

    Include the following info:
    1. Desktop PC
    2. ROG Strix X570-F, ROG Impact mouse
    3. 3rd party iCUE without AURA Sync plugin.
    4. Wired connection
    5. Reinstalled Windows 10 2004 from July, 17, 2020
    6. Windows 10 version 2004
    7.
    8. Settings not being applied after power-on.
    9.
    10.

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    ASUS Mouse HAL 1.1.0.24
    AacVGA 0.0.2.6
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    ENE_EHD_M2_HAL 1.0.5.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.0.5.1

  3. #113
    ROG Guru: White Belt Array flyinion PC Specs
    flyinion PC Specs
    Laptop (Model)GL703GE-ES73
    MotherboardCrosshair Hero VIII non-WiFi
    ProcessorRyzen 7 3700X
    Memory (part number)GSkill DDR4-3600 Trident Z Neo CL18
    Graphics Card #1EVGA 2080 Super FTW3 Hydro Copper
    MonitorAsus PG279Q & LG 34GN850
    Storage #1Samsung Evo 970 Plus 500GB
    Storage #2Samsung Evo 860 2TB
    CPU CoolerCustom Loop, cuplex kryos next, AC ST30 V2 360 & ST30 420, aquacomputer D5 PWM, AC 250mm res
    CasePhanteks Enthoo Luxe 2 (719)
    Power SupplySeasonic Prime Ultra Gold 1000W
    Keyboard Steelseries M750 TKL
    Mouse Steelseries Rival 700
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Steelseries QcK Limited
    Headset/Speakers Kanto YU2 with old Yamah HTIB sub
    OS Win10 Pro
    Network RouterGoogle WiFi
    Accessory #1 Honeycomb Alpha flight yoke, Logitech rudder pedals
    Accessory #2 Blue Yeti X
    Accessory #3 Asus BW-16D1X-U blu-ray burner

    Join Date
    Jun 2014
    Reputation
    35
    Posts
    117

    Man you guys just can't get anything right. The HAL etc. updated for my motherboard (X570 Crosshair VIII Hero non-wifi) today and now (after a reboot) if I try to go to Device and click on my motherboard to get to the ARGB header LED count, power off colors, etc. instead of just spinning, the whole app just CTD's. After the update but before restarting the app that same attempt told me it needed an update instead of spinning.

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    ASUS Aac_NBDT HAL 2.2.17.0
    AacVGA 0.0.2.6
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.0.5.1


    Here's the Event Viewer crash info

    Faulting application name: ArmouryCrate.exe, version: 0.0.0.0, time stamp: 0x5f0438a8
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.423, time stamp: 0xed02c0bc
    Exception code: 0xc000027b
    Fault offset: 0x000000000010b3cc
    Faulting process id: 0x4720
    Faulting application start time: 0x01d6767f2ada5df4
    Faulting application path: C:\Program Files\WindowsApps\B9ECED6F.ArmouryCrate_3.0.4.0_x6 4__qmba6cd70vzyy\ArmouryCrate.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 081f7c88-e36e-4a4b-ac21-acad94605825
    Faulting package full name: B9ECED6F.ArmouryCrate_3.0.4.0_x64__qmba6cd70vzyy
    Faulting package-relative application ID: App

  4. #114
    New ROGer Array Wilkin5on PC Specs
    Wilkin5on PC Specs
    MotherboardROG STRIX Z390-E GAMING
    ProcessorCore i7 9700K
    Memory (part number)Trident Z RGB 3200 Mhz 8 Gb x4
    Graphics Card #1EVGA Geforce 3080 FTW3 Ultra
    Storage #1Western Digital SN750 1 Tb
    Wilkin5on's Avatar
    Join Date
    Jul 2020
    Reputation
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    Posts
    6

    I'm on a fresh install (this time because I installed a new SSD) and shutdown effects are still not working. Lightning Service uses up to 8% of CPU and considering my current CPU that's a lot.

    1. PC / Laptop:
    PC: ROG STRIX Z390-E GAMING mobo


    2. Aura Sync products:
    ROG STRIX Z390-E GAMING BIOS Ver. 1602 (most recent one)


    3. 3rd-party peripheral, audio, or lighting software:


    G.Skill Trident Z RGB 3200 (two sticks, no software installed)
    Phanteks LED Strip (non digital one)
    Corsair H115 AIO (Corsair iCUe is installed with plugins disabled)


    4. Wired / wireless connection:
    Wireless (using mobo)


    5. Reinstalled Windows?:
    Fresh Install


    6. Windows version & build:
    Version 2004 OS Build 19041.450


    7. Previous version of firmware or software that worked as expected:
    n/a (fresh install)


    8. Clear description of your issue:


    Shutdown effects are not working. I tried different setting in the Shutdown Effects page and after shutting down and turning the PC again, the PC starts rainbow color cycling again

    Also Lightning Service is using up to 8% of my Core i7 9700K according to Task Manager


    9. Any screenshots of the issue:

    n/a

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    AacVGA 0.0.2.6
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.0.5.1



    Will send log via PM

  5. #115
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    3

    1. PC / Laptop
    LAPTOP TUF506IV-AS76

    2. Aura Sync products
    none

    3. 3rd-party peripheral, audio, or lighting software
    none

    4. Wired / wireless connection
    both

    5. Reinstalled Windows?
    irelevant

    6. Windows version & build
    W10 1909 build 18363.1016

    7. Previous version of firmware or software that worked as expected
    Tuf A15 BIOS 308 worked as expected

    8. Clear description of your issue
    TUF A15 BIOS 309 does not allow AC to show CPU temperature or Voltages.

    9. Any screenshots of the issue
    Imgur link

    10. Use our new log collection function: Settings=>About=>App diagnostics
    Did that, it's literally in chinese.

  6. #116
    New ROGer Array
    Join Date
    Dec 2019
    Reputation
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    2

    Exclamation Armory Create CRASHES

    I also have the same problems
    1. Armory Crate Crashes when accessing the mother board: ASUS ROG Z490-A Gaming (brand new)
    2. Cant change Shutdown lights
    3. For some reason the Ausus Logo on the mother board does not light up (only the STRIX text), I have another X570 motherboard and both light up
    Please fix this, or have an alternative
    Faulting application name: ArmouryCrate.exe, version: 0.0.0.0, time stamp: 0x5f0438a8
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.423, time stamp: 0xed02c0bc
    Exception code: 0xc000027b
    Fault offset: 0x000000000010b3cc
    Faulting process id: 0x4b88
    Faulting application start time: 0x01d67c7fce500aad
    Faulting application path: C:\Program Files\WindowsApps\B9ECED6F.ArmouryCrate_3.0.4.0_x6 4__qmba6cd70vzyy\ArmouryCrate.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 17d62254-5c54-404f-8e07-f956fab05d7d
    Faulting package full name: B9ECED6F.ArmouryCrate_3.0.4.0_x64__qmba6cd70vzyy
    Faulting package-relative application ID: App

  7. #117
    ROG Enthusiast Array TheEternaL PC Specs
    TheEternaL PC Specs
    MotherboardAsus ROG Rampage V Edition 10
    ProcessorIntel Core i7-5930K
    Memory (part number)32GB HyperX Predator 8x4GB 2133Mhz
    Graphics Card #1Asus ROG Strix GTX 1080 Ti
    MonitorSamsung Odyssey G7
    Storage #2M.2 SSD Samsung 970 Pro 512GB
    CPU CoolerCostum EK Water Cooling
    CasePhanteks Enthoo Evolv X
    Power SupplyNext Buy Asus ROG Thor 850 Watt
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II
    Headset Asus ROG Delta
    Mouse Pad Next Buy Asus ROG Balteus
    Headset/Speakers Next Buy Asus ROG Magnus
    Accessory #2 Asus ROG Aura Terminal
    Accessory #3 Speakers Edifier 2730DB
    TheEternaL's Avatar
    Join Date
    Dec 2016
    Reputation
    11
    Posts
    68

    When is the new version of Armory Crate released?

  8. #118
    ROG Enthusiast Array nbtc971 PC Specs
    nbtc971 PC Specs
    MotherboardMaximus VII Hero
    Processori7-4790K
    Memory (part number)Corsair Vengeance® Pro Series — 16GB (2 x 8GB) DDR3 DRAM 2400MHz
    Graphics Card #1ASUS ROG Strix GeForce GTX 1070
    MonitorASUS ROG Swift PG278QR
    Storage #1Samsung 850 Pro Series Internal SATA III 512GB
    CPU CoolerCorsair Hydro Series H100i
    CaseCorsair Obsidian Series 450D
    Power SupplyCorsair ATX AX860i 860 Watt
    Mouse Corsair M65
    Headset Steelseries Siberia 800
    OS Windows 10 64-bit
    nbtc971's Avatar
    Join Date
    Mar 2015
    Reputation
    10
    Posts
    56

    Quote Originally Posted by TheEternaL View Post
    When is the new version of Armory Crate released?
    You're gonna want that uninstaller first.

  9. #119
    New ROGer Array
    Join Date
    May 2020
    Reputation
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    13

    Quote Originally Posted by nbtc971 View Post
    You're gonna want that uninstaller first.
    Without that uninstaller, every new Armoury crate version will be useless!

  10. #120
    New ROGer Array
    Join Date
    Feb 2020
    Reputation
    11
    Posts
    7

    created my own personal uninstaller

    i actually had to create my own BAT file that auto removes leftover reg entries and use REVO unninstaller in the process

    Quite a pain in the rear end but it only takes me 10 min to uninstall vs 35 - 40 min

    BUT FOR TE RECORD: ARMOURY IS STILL MORE BROKEN THAN ITS EVER BEEN...

    I have a ZENITH ii EXTREME ALPHA MB, and at least on previous version aura on motherboard and RAM worked properly, but after the latest update, it broke ram led functionality [only three out of 4 work] quite disappointing to say the least
    Last edited by AJLWalton; 08-29-2020 at 06:10 AM.

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