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  1. #81
    New ROGer Array
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    Quote Originally Posted by Arokhantos View Post
    Can i get answers please.
    No!
    They are a group of incompetent people who don't know what to answer

    They never answered and never provided a solution to the problems caused by their inability to develop decent software

  2. #82
    New ROGer Array
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    Quote Originally Posted by Arokhantos View Post
    Profile switching has been broken for me since day 1 that if started using armoury crate please fix this actually annoying just like the 1 led bug i reported few pages ago, im not sure if the 1 led bug only happens on restart or also on cold boot, im trying to verify that.
    System was clean installed.

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    AacVGA 0.0.2.6
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.0.5.1
    How do you reinstalled AC to get it Show up all components again in AURA?
    Last edited by Wolli; 08-04-2020 at 11:34 AM.

  3. #83
    ROG Enthusiast Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardRampage Vi extreme Encore X299
    Processor10980XE@5.0ghz-1.350v
    Memory (part number)gskill ddr4 Royal gold 3600@3800
    Graphics Card #1Geforce RTX 3090@2020mhz
    Sound Cardonboard
    Monitor32:9 samsung C49H/ 2X asus 27 / 1X LG34
    Storage #1Samsung 970EvoPlus 1TB
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 900D
    Power SupplyCorsair 1500i
    Keyboard ASUS full Claymore
    Mouse ASUS Chakram
    Headset AStro A50
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 10 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
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    Apr 2015
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    Quote Originally Posted by TSportM View Post
    Latest update kills all game using easy Anti Cheat - its an old issue that you guys fixed in the past.

    Attachment 85830

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    ASUS Keyboard HAL 1.01.21
    ASUS Mouse HAL 1.1.0.17
    AacVGA 0.0.2.6
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    ENE_EHD_M2_HAL 1.0.5.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.0.5.1



    fix it please
    1- this rog service is detected as a cheat

    2 - this software needs a proper unistaller that completly removes this/ for a proper installation again

    3 - all the updates you bring to the table sometimes fixes problems but adds another, asus rog claymore cleary is buggy using this sofware, the software overall is good but its very buggy insted of bringing small fixes just give a big update for fixing all the issues, consider also using this as standalone and not a windows store app.


    cheers

  4. #84
    ROG Guru: White Belt Array
    Join Date
    Jan 2019
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    after update one of mine RAM slots is not detected wtf?

  5. #85
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    same DRAM issue with crate

    Quote Originally Posted by greggreg View Post
    Here is the latest stable configuration for my desktop computer:
    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    AacVGA 0.0.2.6
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2

    I know that some of these software components are not the latest. However, I know that if I do an update, the DRAM rgb will stop working. Either the whole set is not recognized , or only 3 of the 4 sticks are controllable. The DRAM is G.SKILL Trident Z Neo. Motherboard is Zenith II Extreme Alpha. Also, sometimes after a reboot, the Aura effects comes up in the rainbow settings instead of the static setting that I had it set at. Each time things go out of control, I have to resort to reinstalling a system image I made a few weeks ago. For now, I'm sticking with the above configuration, because it works.

    I spent some time updating software components. I've got a stable working configuration with these versions:

    Item Version
    ---- -------
    Armoury Crate UWP App 3.0.4.0
    ROG Live Service 1.1.2.0
    AURA Service (Lighting Service) 3.04.15
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.66
    AacVGA 0.0.2.6
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2

    If I update ASUS HAL Central to version 20200720, then DRAM RGB will no longer work correctly.
    First Asus, I'm a computer idiot so expecting me to put all that info together is crazy....maaaaaaaaaaybe have your app provide that info?

    Anyway, I have virtually the same problem with my gskill ram and armoury crate. Crate just doesn't ackowledge its existence and leaves it in not only rainbow, but the horrible rainbow setting.

    Was there a solution to this?

    My workaround was uninstall pretty much everything asus. Reinstall only AURA Sync and after many restarts, aura sync finally recognizes all my components including my RAM. So now I just only use aura sync and deny armoury crate install everytime my pc prompts me for it. Is my solution THE solution?

    Thanks

  6. #86
    ROG Guru: Orange Belt Array geneo PC Specs
    geneo PC Specs
    MotherboardMaximus XII Hero
    ProcessorIntel 1070k @ 5.1Ghz
    Memory (part number)64 GB G.Skill TridentZ RGB 3200/CL14 @ 3600
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1Samsung 512 GB 960 Pro
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black HDD
    CPU CoolerNoctua NH-D15 Chromax
    CaseFractal Design R4 w/ tempered glass
    Power Supply750W Seasonic Prime Ultra Titanium
    Keyboard CM Quickfire Rapid TKL
    Mouse Logitech G305
    Headset Bose
    Headset/Speakers Vanatoo T1, ML Dynamo 300
    OS Windows 10 Pro X64
    geneo's Avatar
    Join Date
    Feb 2014
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    Well I have uninstalled it for the time being so don't have all info. This is a Hero XII Z490 MB with an i7-1070k processor, Asus 2070 Super graphics card with Aura for the graphics card installed.

    1. PC
    2.
    3. None
    4. Wireless
    5. No Way.
    6. Running latest Windows 10 2004 19041.423
    7. New MB d
    8. I install AC from the web page. I do all of the updates, it downloads and installs the SDK for the Hero XII. The Hero soes not show up in devices (only my g,skill RAM does). However I can hover the mouse over devices and the Hero XII shows up. When I click on it it says the Motherboard is not supported. WTF, the SDK supporting the motherboard is installed !!! . So right now I have no control over the MB or the LED strip lighting. This is ridiculous.

  7. #87
    ROG Enthusiast Array nbtc971 PC Specs
    nbtc971 PC Specs
    MotherboardMaximus VII Hero
    Processori7-4790K
    Memory (part number)Corsair Vengeance® Pro Series — 16GB (2 x 8GB) DDR3 DRAM 2400MHz
    Graphics Card #1ASUS ROG Strix GeForce GTX 1070
    MonitorASUS ROG Swift PG278QR
    Storage #1Samsung 850 Pro Series Internal SATA III 512GB
    CPU CoolerCorsair Hydro Series H100i
    CaseCorsair Obsidian Series 450D
    Power SupplyCorsair ATX AX860i 860 Watt
    Mouse Corsair M65
    Headset Steelseries Siberia 800
    OS Windows 10 64-bit
    nbtc971's Avatar
    Join Date
    Mar 2015
    Reputation
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    Posts
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    Quote Originally Posted by Arokhantos View Post
    Can i get answers please.
    Sorry about this being rude, but you aren't getting answers because you spam the forums and your tone is such that, I wouldn't want to respond to you either.

    They are aware that Crate is broken. It won't be fixed overnight. And while I find it weird that I'm in the position of defending Asus for their software department, it will take time to sort things out.

  8. #88
    ROG Member Array LordSabathan PC Specs
    LordSabathan PC Specs
    MotherboardAsus Maximus Code XI Z390
    ProcessorIntel 9900k
    Memory (part number)Corsair CMR32GX4M2C3000C15 2 x 16GB DDR4 3000 VENGEANCE RGB
    Graphics Card #1ASUS ROG STRIX GeForce RTX 2080 Ti O11G
    Sound CardAsus Strix Raid Pro
    MonitorAsus XG279Q
    Storage #1Samsung Evo 840 250GB
    Storage #2Samsung Evo 850 500GB
    CPU CoolerAsus Strix LC 360 RGB
    CaseAsus Strix Helios
    Power SupplyAsus Rog Thor 850w
    Keyboard Asus Strix Scope TKL Deluxe
    Mouse Asus Rog Gladius II Wireless
    Headset Corsair Virtuoso RGB
    Mouse Pad Asus Strix Edge,Asus Rog Balteus
    OS Windows 10 64bit Pro 1909
    Network RouterAsus AC2900
    Accessory #1 Asus Rog Throne
    Accessory #2 Asur Rog Terminal
    LordSabathan's Avatar
    Join Date
    Jul 2016
    Reputation
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    Im just interested in the ERT or info about the quickfix with this auto alt and tab from CMD.IT really bother me since im playing competitive shooters and alt tab me in middle of the game.I can live with the other stuffs

  9. #89
    ROG Member Array
    Join Date
    Apr 2018
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    Yeah I agree. People can complain however they want. We spent our money on these products and they don't work as advertised. Support has been totally lackluster and disconnected and the only support person on this thread seems to just pick random posts to respond to. They actually wanted me to reinstall windows (which I did multiple times) and RMA my board (which I didn't do because they're idiots). Who's going to reimburse me the hours it took to reinstall windows and troubleshoot this? That was my time that I could have spent doing something else. I usually spend >10k on my personal builds each year. Check out jsp9000 on reddit to see some of them. The one thing they all have in common is an asus motherboard. But not anymore. I'll never buy another one.

  10. #90
    ROG Guru: White Belt Array
    Join Date
    Dec 2012
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    Pay a premium for faulty rush-job garbage. Yes sir, the software and hardware are faulty. Just slap some lights on it. We're going full Thermaltake.

    Even the uninstallation processes for this software was in Chinese. That's how poorly this software was developed. Why release this if there's apparent issues? Has the general public become your test department so you can save on cost?

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