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I gave my old crosshair vi hero to my ex-wife for some reason it won't work

skellattarr
Level 10
it was working when I had it but when I put it together for her it won't boot with the 4 sticks of 32gb 4x8 at 3200mghz it use to run ok its got a ryzen 1800x now I get the dreaded Q-code 0d it will run with two sticks in a1 a2 but b1 and b2 slots are dead. going to try an RTX 2070 GPU it has a gtx 960 now but it has a VGA error one long beep three short beeps. plus I think I'm going to update to latest BIOS I don't know if that is ok beings the cpu is a 1800x anyways any ideas
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case
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14 REPLIES 14

skellattarr
Level 10
Hi, all I'm going to the ex-wife tuesday to try and fix the system one thing I'm going to try is replace the bios battery
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case

Reset BIOS.
Downgrade to older version of the BIOS.

It won't be the battery/GPU causing this issue.

Dan69 wrote:
Reset BIOS.
Downgrade to older version of the BIOS.

It won't be the battery/GPU causing this issue.


you may have jinx it I hope not I work on the system for her tomorrow lol
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case

skellattarr
Level 10
it could be the battery the board is three and a half years old and it was sitting for six months
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case

skellattarr wrote:
it could be the battery the board is three and a half years old and it was sitting for six months


Agreed, while not the only thing. It's a great starting point when stuff isnt working the way it used to.

skellattarr
Level 10
ok I did every thing I said I was going to do including getting her a MSI water cooler was going to get corsair water cooler but MSI was the only one available got it hooked up now I get q code f9 no boot not even to bios. tried pushing bios reset and holding down red power button tel q code lights up did not work.
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case

Apparently this code "f9" is related to RAM. Something about it not being compatible with the board.
I would try 2 sticks of memory in A2 and B2 memory slots, and if it works just send it. Your wife "probably" doesn't need the entire 32GB of memory.

Good luck!

Dan69 wrote:
Apparently this code "f9" is related to RAM. Something about it not being compatible with the board.
I would try 2 sticks of memory in A2 and B2 memory slots, and if it works just send it. Your wife "probably" doesn't need the entire 32GB of memory.

Good luck!


thanks for the reply, the memory used to work with that board and CPU with no problems. when I first put it together for her I installed a cooler master hyper 212 cooler I had to take off the backplate which was glued to the board I pride it off gently with a screwdriver put on the cooler master backplate. and that heatsink always was too tight on CPU. so I got her an MSI water cooler it uses the backplate that came with the motherboard when I put back on the original backplate I noticed there was a few holes in the insulator the board could be shorting through those holes I'm going to use electrical tape to fix the problem. only slots A1 and A2 work B1 and B2 are dead
amd ryzen 9 3950x
CROSSHAIR Viii hero
Corsair Hydro Series H115i
G.SKILL Trident Z 3200mhz 64gb 4x16 timings 16,18,18,38
asus rog strix gtx 1080
TOSHIBA 3TB hdd 3x a total of 9tb, 10 tb hdd and a 1tb mushkin ssd
corsair axi 1200i 1200 watt psu
thermal take view 71 case

I would take some photos and post them up on here. You might've killed this board.