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  1. #1
    New ROGer Array markrought's Avatar
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    ASUS warranty is a fraud

    My ROG CROSSHAIR VI EXTREME started have boot issues. It would get stuck at code 0L..
    I sent the board in for warranty repair.. only to get it denied by asus saying it was damaged and wanted $300 to repair..they send me this picture of the damage..The picture shows no damage..
    Asus warranty is fraud.. I am trying very hard not to complete loose it..
    I have bought dozens or more Asus boards never claimed a warranty repair..If I had known it was a scam,,, I would have never bought an Asus..
    buyer beware..this company will cheat you..

    https://ibb.co/JK7dyGnClick image for larger version. 

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    Last edited by markrought; 08-28-2020 at 05:35 AM.

  2. #2
    New ROGer Array KotOr368 PC Specs
    KotOr368 PC Specs
    MotherboardMaximus XII APEX
    Processori7-10700K
    Memory (part number)F4-3200C14D-32GTRS
    Graphics Card #1EVGA 1080Ti FTW3
    MonitorASUS PG278QR
    Storage #1Intel SSD 545s
    Storage #2Segate 2TB + 4TB
    CPU CoolerNoctua NH-D15s
    CasePhanteks Enthoo Luxe
    Power SupplySeasonic 850W Titanium
    Keyboard A4Tech Bloody B328
    Mouse A4tech BLOODY J95
    Headset HyperX Cloud
    OS W10 x64

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    few bend pins in USB connector.. ok do you using that? a scratch from screw? really???? scratch in place where you tighten a screw. Yeah that is totally worth $300.
    Last edited by KotOr368; 08-21-2020 at 08:32 PM.

  3. #3
    New ROGer Array markrought's Avatar
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    I know . I would have straightened the pins if I thought for a second it mattered.which it does not...

    its a total scam... they actually think i would pay them $300 plus dollars to fix it....

  4. #4
    New ROGer Array markrought's Avatar
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    here is the email..they want what the board cost to repair




    Last edited by markrought; 08-22-2020 at 12:21 AM.

  5. #5
    New ROGer Array markrought's Avatar
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    well I have been ordering several motherboards from Asus last few weeks ..very weird how they all seems to fry a few minutes after I get them.. all of them .high end boards too like Hero's.. ect... have to send back for a full refund... hope this is not hurting honest Asus's company profits..

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