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Thread: ASUS warrenty is a fraud
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08-21-2020 04:41 PM #1New ROGer Array
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ASUS warranty is a fraud
My ROG CROSSHAIR VI EXTREME started have boot issues. It would get stuck at code 0L..
I sent the board in for warranty repair.. only to get it denied by asus saying it was damaged and wanted $300 to repair..they send me this picture of the damage..The picture shows no damage..
Asus warranty is fraud.. I am trying very hard not to complete loose it..
I have bought dozens or more Asus boards never claimed a warranty repair..If I had known it was a scam,,, I would have never bought an Asus..
buyer beware..this company will cheat you..
https://ibb.co/JK7dyGn
Last edited by markrought; 08-28-2020 at 05:35 AM.
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08-21-2020 08:29 PM #2New ROGer Array KotOr368 PC Specs
KotOr368 PC Specs Motherboard Maximus XII APEX Processor i7-10700K Memory (part number) F4-3200C14D-32GTRS Graphics Card #1 EVGA 1080Ti FTW3 Monitor ASUS PG278QR Storage #1 Intel SSD 545s Storage #2 Mx500 2TB + Segate 4TB CPU Cooler Noctua NH-D15s Chroma Case Fractal Design Meshify 2 TG Dark Power Supply Seasonic 850W Titanium Keyboard HyperX Alloy Origins Mouse A4tech BLOODY J95 Headset HyperX Cloud OS W10 x64
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few bend pins in USB connector.. ok do you using that? a scratch from screw? really???? scratch in place where you tighten a screw. Yeah that is totally worth $300.
Last edited by KotOr368; 08-21-2020 at 08:32 PM.
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08-22-2020 12:06 AM #3New ROGer Array
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I know . I would have straightened the pins if I thought for a second it mattered.which it does not...
its a total scam... they actually think i would pay them $300 plus dollars to fix it....
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08-22-2020 12:17 AM #4New ROGer Array
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here is the email..they want what the board cost to repair
Last edited by markrought; 08-22-2020 at 12:21 AM.
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08-28-2020 05:40 AM #5New ROGer Array
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well I have been ordering several motherboards from Asus last few weeks ..very weird how they all seems to fry a few minutes after I get them.. all of them .high end boards too like Hero's.. ect... have to send back for a full refund... hope this is not hurting honest Asus's company profits..
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