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08-26-2020 03:57 PM #1ROG Enthusiast Array
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- Feb 2013
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G732LW MyAsus app reports battery and power adapter problem although...- solved?
MyAsus app reports battery and power adapter problem although the laptop charges fine and the battery works fine. I want to mention that randomly while using the pc, a pop up message appears that says the power connector isn't plugged in properly although the charging is fine and not interpreted or anything. Also the connector is plugged in properly.
2 weeks ago when I checked myasus app, evey hardware test passed and now randomly, battery and adapter issue. Why? and everything is working fine...
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08-26-2020 04:49 PM #2ROG Enthusiast Array
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- Feb 2013
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G732LW MyAsus app reports battery and power adapter problem although...
MyAsus app reports battery and power adapter problem although the laptop charges fine and the battery works fine. I want to mention that randomly while using the pc, a pop up message appears that says the power connector isn't plugged in properly although the charging is fine and not interpreted or anything. Also the connector is plugged in properly.
2 weeks ago when I checked myasus app, evey hardware test passed and now randomly, battery and adapter issue. Why? and everything is working fine...
The laptop model is G732LWLast edited by KITT 2013; 08-26-2020 at 04:52 PM.
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08-28-2020 07:53 AM #3New ROGer Array
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- Aug 2020
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adapter and battery prob report
I have the same issue. battery and adapter errors are reported. I tried to charge my battery up to 100% and tested it again, this time, battery became OK but the adapter still failed.
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08-28-2020 04:01 PM #4New ROGer Array
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- Aug 2020
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G732lws
i have problem too battery and charger faiiled but all working fine
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08-28-2020 04:10 PM #5ROG Enthusiast Array
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- Feb 2013
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Asus should fix their software...
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08-28-2020 06:55 PM #6New ROGer Array
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- Mar 2020
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MyAsus report issues with Adapter too Zephyrus G14 grey no matrix
Hi, like all of you for me was the same after the latest update, anyways my Battery charges perfect!, what I notice is now time to time Armoury Crate select Windows power mode connected or not. I think there must be an issue between what Win10 reports and what the software tool expects as a good result...I don't know. Please fix this in the next update.
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08-28-2020 07:17 PM #7ROG Enthusiast Array
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- Feb 2013
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Also when launching certain games or game launchers, the sleep setting and brightness of the laptop change to never respectively 100%. Any idea why?
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08-29-2020 12:24 PM #8ROG Enthusiast Array
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- Feb 2013
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I can confirm that the issue appeared also on my secondary laptop, a non ROG one, after updating the asus system control interface v2 to the latest version.
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08-31-2020 08:46 AM #9Moderator Array
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- Feb 2019
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Dear all,
May I double check if your MyASUS App is 2.2.35.0?
If so, please kindly wait for the next update of ASUS system control interface driver and MyASUS APP.
Thank you.
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09-04-2020 08:21 AM #10ROG Enthusiast Array
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- Feb 2013
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It is. Any update on the fix?
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