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  1. #1
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    CROSSHAIR VIII HERO, F2 / Delete Key do not boot into the BIOS

    When restarting the computer, and pressing either F2 or the delete key; the computer doesn't load the BIOS, rather ignores those requests and loads Windows although only once I manually hit the restart button on the case; otherwise it appears my computer go into an endless restart. I was hoping anyone knew why this is, and how to fix it ?

  2. #2
    New ROGer Array Ziggiesden PC Specs
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    Laptop (Model)Alienware Area51-m i9 10900K 64GB 4TB
    MotherboardASUS ROG Crosshair VIII Hero
    ProcessorAMD Ryzen 9 3950X Processor @4.315Ghz
    Memory (part number)Corsair Vengeance LPX 64@4000Mhz
    Graphics Card #1EVGA GeForce RTX 2080 Super XC Ultra (Overclocked)
    Graphics Card #2RTX 2080 Super
    Graphics Card #3Sapphire Nitro+
    Monitor2* 55 Inch Samsung Curved TV's 4K
    Storage #12*Sabrent 1TB Rocket Nvme PCIe 4.0 M.2 2280
    Storage #27*Samsung 860 QVO 1 TB SATA 2.5 Inch Internal Solid State Drive (SSD)
    CPU CoolerNZXT Kraken X62 280mm
    CaseFractal Design Meshify C
    Power SupplyBeQuiet 1000 W Dark Pro 11
    Keyboard Logitech K540
    Mouse Logitech M310
    Headset Sades
    Mouse Pad Gargoyles
    Headset/Speakers 2*Q60T
    OS Windows 10 Enterprise
    Network RouterZyxel

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    Have you upgraded your BIOS? If so try different ports to see if your keyboard works, assuming it is USB.

    I had issues with my Hero VIII and had to go back to 1302 like many others.

  3. #3
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    Quote Originally Posted by CoachHines View Post
    When restarting the computer, and pressing either F2 or the delete key; the computer doesn't load the BIOS, rather ignores those requests and loads Windows although only once I manually hit the restart button on the case; otherwise it appears my computer go into an endless restart. I was hoping anyone knew why this is, and how to fix it ?
    Let us know which product you have when you get the chance since the keys to get into the bios will be different for notebooks vs. desktops and desktop motherboards.

    Anyway, from your previous posts, assuming you have a motherboard which does not use 'F2' to get into the bios as far as I remember, so you may just want to use the delete key, but with Windows 8/8.1/10 the 'secure' boot feature can make it difficult to enter the bios during boot.

    It may not always work, but try to tap 'F8' immediately after powering on to try to see the boot menu and the option to enter the bios.

    =================

    Otherwise, if the system has booted to Windows, check the FAQ and one-minute video below about getting into the bios from Windows 10.
    If you prefer, you can also hold the shift key while you restart Windows10 to see the Windows 10 'advanced startup menu'.

    https://www.asus.com/US/support/FAQ/1013015


    Hope this helps, and please let us know if it does not so we can get better ideas from others. Thanks.
    Last edited by cl-Albert@ROG; 08-28-2020 at 05:05 PM.

  4. #4
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    The motherboard is the ASUS CROSSHEIR VIII HERO. It was working a few weeks ago. I couldn't tell you why neither the F2/F8 or Delete key are not booting into the BIOS, but in any case; they are not.

    Otherwise, if the system has booted to Windows, check the FAQ and one-minute video below about getting into the bios from Windows 10.
    If you prefer, you can also hold the shift key while you restart Windows10 to see the Windows 10 'advanced startup menu'.

    https://www.asus.com/US/support/FAQ/1013015
    I have already tried that link, the solution didn't work.

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