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Thread: Replacement usb dongle
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08-19-2020 12:52 AM #1
- Join Date
- Aug 2018
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Replacement usb dongle
Hi, I have the same question, because when im using my headset through the wireless dongle, sometimes I hear a buzzing sound depending on the position of my head, however this doesn't happen when i connect the headset directly to the pc, so I thought that it could be the dongle that's defective and was wondering where could I buy a replacement. Maybe you or someone could help me with this.
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08-19-2020 01:56 AM #2
- Join Date
- Feb 2019
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Hello Juli337,
Please kindly send both the headset and the dongle to our service center,
they are serviced and paired in set, it can not be separated.
Thank you.