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09-06-2020 02:39 AM #1
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- Apr 2019
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Purchased Store-Bought build, and specs don't seem right?
Hello,
Recently went to a local computer store for a PC build, and we agreed on this build from PCPartPicker:
https://pcpartpicker.com/user/Benettonkkb/saved/KQc4sY
The thing I'm bringing up is that this build includes 32GB of RAM in the "G.Skill Trident Z Neo 32 GB (2 x 16 GB)"
I opened System Information(Attached) and it says that I actually only have 16GB of RAM but I also have 16GB of virtual RAM. I thought virtual RAM mirrors whatever is physically installed?
Do I have a problem here?
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09-06-2020 01:45 PM #2
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- Dec 2018
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I can see only little thing but your ram is wrong than the link you send
the one you selected on your hardware from the link G.Skill Trident Z Neo 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory is different than the one in the picture
Link 32GB vs Actual hardware shows 16 GB of ram only ?
You show us the invoice - or - bill of purchase with full details from local store
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09-06-2020 01:53 PM #3
XYchromosone PC Specs Motherboard ASUS Maximux XI Extreme [BIOS 1602] Processor i9 9900KS Memory (part number) G.Skill Trident Z RGB CL17 3600MHz 32GB [4x8] Graphics Card #1 ASUS ROG Strix Gaming GTX 1080Ti 11GB Monitor AOC AGON AG271QG 27" 144Hz [165Hz OC] Storage #1 2 X Samsung 970 Pro NVMe 1TB M.2 SSD [DIMM.2_1+ DIMM.2_2] Storage #2 Samsung 850 Evo SSD 500GB SATA 3 CPU Cooler Thermaltake Floe Riing 360 Premium AIO Case Fractal Design Define R6 Black Power Supply Corsair AX1600i Keyboard RAZER Blackwidow X Tournament Chroma Mouse RAZER Lancehead [ambidextrous] Chroma Headset Sennheiser RS165 Wireless Headset/Speakers Sennheiser CX 100 inner ear headphones OS Windows 10 Pro x64 + Ubuntu Studio 20.04 Network Router ASUS DSL-AC68U
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- Dec 2015
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That doesn't sound right. I have 32GB G-skill trident Z 4x8GB 3600mHz sticks and my screenshot of system info shows this.
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09-07-2020 01:53 AM #4
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- Dec 2018
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He should show us real invoice paper or proof of purchase full details so we can tell ..