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  1. #1
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    Exclamation Asus Strix Flare Backward Media Button Light Not Working

    Hello , as title , backward media button light not working , button itself working , It was working before , if there isn't solution I will send to service for change.

    Asus Armoury 2 Software Version: 3.0.44 - Up To Date.
    Asus Strix Flare Firmware Version: 0.00.38 - Up To Date.
    Last edited by Wollowon; 09-07-2020 at 08:40 PM.

  2. #2
    Administrator Array MasterC@ROG's Avatar
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    Have you tried updating to Armoury Crate? Armoury II is not maintained anymore.

  3. #3
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    Quote Originally Posted by MasterC@ROG View Post
    Have you tried updating to Armoury Crate? Armoury II is not maintained anymore.
    No I didn't , I send to service they gave me new Strix Flare , updating software can't fix this problem because service told me problem is led , somehow stopped working.

  4. #4
    Administrator Array MasterC@ROG's Avatar
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    I see, so the new keyboard is okay?

  5. #5
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    Quote Originally Posted by MasterC@ROG View Post
    I see, so the new keyboard is okay?
    I have the same problem.
    It is something with the firmware.
    Next track media button isn´t working.
    Please fix it.
    Gonna rma it.

  6. #6
    Administrator Array MasterC@ROG's Avatar
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    Solution sent via PM

    Quote Originally Posted by Bloperman View Post
    I have the same problem.
    It is something with the firmware.
    Next track media button isn´t working.
    Please fix it.
    Gonna rma it.

  7. #7
    ROG Enthusiast Array antony209494 PC Specs
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    MotherboardCrosshair VI Hero
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Patriot Viper RGB 3200 CL16
    Graphics Card #1ASUS ROG Strix 1080Ti
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    Storage #1Adata SX8200
    Storage #2Western Digital WD10EARS-00MVWB0
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    OS Windows 10 Pro 64bit

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    If one of the media buttons doesn't work at all then maybe it's a firmware issue and can be fixed. If it's a LED dying or dimming then it needs RMA cause the LEDs on the media buttons are really crappy quality and die after some months of use. Had to RMA 2 flares because of it and I totally expect the third one to die too at some point. Really bad look for such a pricey keyboard.
    Last edited by antony209494; 01-01-2021 at 04:22 PM.

  8. #8
    ROG Guru: Yellow Belt Array cekeu PC Specs
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    Quote Originally Posted by antony209494 View Post
    If one of the media buttons doesn't work at all then maybe it's a firmware issue and can be fixed. If it's a LED dying or dimming then it needs RMA cause the LEDs on the media buttons are really crappy quality and die after some months of use. Had to RMA 2 flares because of it and I totally expect the third one to die too at some point. Really bad look for such a pricey keyboard.
    I have this led failure too, The Play / Pause led then the Previous Track led. They will die one after the other.
    Fortunately, the typing keys seem to be holding on.

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