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  1. #1
    ROG Member Array
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    Exclamation Asus Strix Flare Backward Media Button Light Not Working

    Hello , as title , backward media button light not working , button itself working , It was working before , if there isn't solution I will send to service for change.

    Asus Armoury 2 Software Version: 3.0.44 - Up To Date.
    Asus Strix Flare Firmware Version: 0.00.38 - Up To Date.
    Last edited by Wollowon; 09-07-2020 at 08:40 PM.

  2. #2
    Administrator Array MasterC@ROG's Avatar
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    Have you tried updating to Armoury Crate? Armoury II is not maintained anymore.

  3. #3
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    Quote Originally Posted by MasterC@ROG View Post
    Have you tried updating to Armoury Crate? Armoury II is not maintained anymore.
    No I didn't , I send to service they gave me new Strix Flare , updating software can't fix this problem because service told me problem is led , somehow stopped working.

  4. #4
    Administrator Array MasterC@ROG's Avatar
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    I see, so the new keyboard is okay?

  5. #5
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    Quote Originally Posted by MasterC@ROG View Post
    I see, so the new keyboard is okay?
    I have the same problem.
    It is something with the firmware.
    Next track media button isn´t working.
    Please fix it.
    Gonna rma it.

  6. #6
    Administrator Array MasterC@ROG's Avatar
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    Solution sent via PM

    Quote Originally Posted by Bloperman View Post
    I have the same problem.
    It is something with the firmware.
    Next track media button isn´t working.
    Please fix it.
    Gonna rma it.

  7. #7
    ROG Enthusiast Array antony209494 PC Specs
    antony209494 PC Specs
    MotherboardCrosshair VI Hero
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Patriot Viper RGB 3200 CL16
    Graphics Card #1ASUS ROG Strix 1080Ti
    Sound CardOnboard
    MonitorSamsung 27CHG70
    Storage #1Adata SX8200
    Storage #2Western Digital WD10EARS-00MVWB0
    CPU CoolerAntec Kuhler H2o 620
    Power SupplyCorsair GS 800 2013
    OS Windows 10 Pro 64bit

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    If one of the media buttons doesn't work at all then maybe it's a firmware issue and can be fixed. If it's a LED dying or dimming then it needs RMA cause the LEDs on the media buttons are really crappy quality and die after some months of use. Had to RMA 2 flares because of it and I totally expect the third one to die too at some point. Really bad look for such a pricey keyboard.
    Last edited by antony209494; 01-01-2021 at 04:22 PM.

  8. #8
    ROG Guru: Orange Belt Array
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    Quote Originally Posted by antony209494 View Post
    If one of the media buttons doesn't work at all then maybe it's a firmware issue and can be fixed. If it's a LED dying or dimming then it needs RMA cause the LEDs on the media buttons are really crappy quality and die after some months of use. Had to RMA 2 flares because of it and I totally expect the third one to die too at some point. Really bad look for such a pricey keyboard.
    I have this led failure too, The Play / Pause led then the Previous Track led. They will die one after the other.
    Fortunately, the typing keys seem to be holding on.

  9. #9
    ROG Enthusiast Array Englishman.Xperia PC Specs
    Englishman.Xperia PC Specs
    MotherboardASUS RoG Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)Corsair 16Gb DDR3200 LPX
    Graphics Card #1ASUS RoG Strix RX480 OC
    MonitorASUS RoG XG27VQ
    Storage #1Corsair MP510 480gb
    Storage #2AMD R7 240Gb SSD
    CPU CoolerASUS RoG Ryujin 240
    CaseCorsair Obsidian 450D
    Power SupplyASUS RoG Strix 750Watt
    Keyboard ASUS RoG Strix Flare
    Mouse ASUS RoG Gladius II Origin
    Headset ASUS RoG Strix GO 2.4
    Mouse Pad ASUS RoG Sheath
    Headset/Speakers Logitech 5.1
    OS Windows 10
    Network RouterASUS Lyra Mini
    Accessory #1 ASUS RoG ARION

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    Strix Flare Multimedia Button not working

    Hi,
    I got a RoG Strix Flare Keyboard and today I noticed that the "STOP" multimedia button LED is not working.

    The white LED that should be lit is not working. I tried connecting the keyboard to other computers but still the same.

    The Button itself works and stops the video but the light is off. All other multimedia buttons are ok.

    Click image for larger version. 

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    Thank You for your help

  10. #10
    ROG Enthusiast Array Englishman.Xperia PC Specs
    Englishman.Xperia PC Specs
    MotherboardASUS RoG Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)Corsair 16Gb DDR3200 LPX
    Graphics Card #1ASUS RoG Strix RX480 OC
    MonitorASUS RoG XG27VQ
    Storage #1Corsair MP510 480gb
    Storage #2AMD R7 240Gb SSD
    CPU CoolerASUS RoG Ryujin 240
    CaseCorsair Obsidian 450D
    Power SupplyASUS RoG Strix 750Watt
    Keyboard ASUS RoG Strix Flare
    Mouse ASUS RoG Gladius II Origin
    Headset ASUS RoG Strix GO 2.4
    Mouse Pad ASUS RoG Sheath
    Headset/Speakers Logitech 5.1
    OS Windows 10
    Network RouterASUS Lyra Mini
    Accessory #1 ASUS RoG ARION

    Join Date
    Feb 2021
    Reputation
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    I have now the STOP multimedia button with the LED not working....

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