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  1. #1
    New ROGer Array
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    Sep 2020
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    Exclamation Asus rog strix xg27wq - issue with asus display widget

    Hi everyone, any of you have this monitor from asus? I got it on amazon, it works fine but when I start ASUS DISPLAY WIDGET I get this:

    https://ibb.co/Ht1K0Dj

    Translate from italian: "SELECTED MONITOR IS NOT SUPPORTED"

    The asus assistance told me that after a serial check, the message appears because the monitor is destined for the German market, amazon is sending me another one, which from tracking I always see coming from a factory in Germany, so I believe that it does not nothing will change.

    Have any of you had the same problem with this monitor?

  2. #2
    ROG Enthusiast Array
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    Dec 2018
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    The app may have issue with your monitor but if your monitor working fine so why your worried ?
    it may be this app is not really supporting your monitor or maybe need to be updated to support your monitor >

    Try to update the app or downgrade and see ?

  3. #3
    New ROGer Array
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    Sep 2020
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    Quote Originally Posted by lLegendaary View Post
    The app may have issue with your monitor but if your monitor working fine so why your worried ?
    it may be this app is not really supporting your monitor or maybe need to be updated to support your monitor >

    Try to update the app or downgrade and see ?
    I've already tried reinstalling the software, and installed the latest version available. The monitor is good ok but I would have preferred the software to be compatible too, I contacted asus support again and they are sending me a replacement product, we will see if the problem is actually due to the monitor region.

  4. #4
    ROG Junior Member Array
    Join Date
    Nov 2015
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    What version software do you have?

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