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  1. 09-11-2020 06:56 AM #1
    Q3JLZWQ
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    Crosshair VIII Formula doesn't boot with Trident Z Neo 3600MHZ DOCP/Manual Profile

    I've tried BIOS 1302, 2103, and 2203, neither have booted with the default 3600 DOCP profile, I've tried manually selecting mem profiles and I seem to successfully boot only below 3000MHZ. Anyone else experience that with their Trident Z Neo sticks? "As a side note I've tried these sticks on an intel setup/xmp and it booted just fine...

    Edit: Forgot to mention my specs:

    3950x
    Crosshair Viii Formula
    Zotac Amp 2080Ti
    Trident Z Neo 64GB 16C
    Force 600p NVME
    Last edited by Q3JLZWQ; 09-11-2020 at 07:07 AM.
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  2. 09-11-2020 08:48 AM #2
    Baio73
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    What if you manually set the RAM to 3600MHz?
    Are they 4x16 or 2x32Gb? Usually populating all 4 slots brings to major stability issues.

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513
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  3. 09-11-2020 11:41 AM #3
    Darox
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    Make sure ram Voltage 1.35 or 1.40 I use same RAM and play with timing see how board behaves
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  4. 09-11-2020 02:55 PM #4
    Q3JLZWQ
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    Quote Originally Posted by Baio73 View Post
    What if you manually set the RAM to 3600MHz?
    Are they 4x16 or 2x32Gb? Usually populating all 4 slots brings to major stability issues.

    Baio
    4x16GB, board still fails to boot with 2 sticks at 3600MHz, setting them manually does not work either.


    Quote Originally Posted by Darox View Post
    Make sure ram Voltage 1.35 or 1.40 I use same RAM and play with timing see how board behaves
    Have tried 1.35 with a 0.01 increment on each failed boot, still no success.
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  5. 09-12-2020 12:06 AM #5
    Marvin K Mooney
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    yeah some thing is bad with the BIOS i have G.skill 3600CL16 ram and it refuses to boot up if i touch it with voltage or MHZ stuck at 2133Mhz for now i guess until ASUS fixes it.
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  6. 09-12-2020 05:09 AM #6
    RedSector73
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    Quote Originally Posted by Q3JLZWQ View Post
    I've tried BIOS 1302, 2103, and 2203, neither have booted with the default 3600 DOCP profile, I've tried manually selecting mem profiles and I seem to successfully boot only below 3000MHZ. Anyone else experience that with their Trident Z Neo sticks? "As a side note I've tried these sticks on an intel setup/xmp and it booted just fine...

    Edit: Forgot to mention my specs:

    3950x
    Crosshair Viii Formula
    Zotac Amp 2080Ti
    Trident Z Neo 64GB 16C
    Force 600p NVME
    Check you put the RAM is in Slots 2 & 4 from the CPU and then DOCP should work. If your using 4 sitcks than try two in slots suggested. Typically 4 sticks need to be Asus QVL for RAM.

    If not, check https://www.amd.com/en/products/ryze...-gen-amd-ryzen and make sure your RAM is on the AMD official QVL list for RAM.
    Last edited by RedSector73; 09-12-2020 at 05:13 AM.
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  7. 09-12-2020 05:37 AM #7
    Q3JLZWQ
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    Quote Originally Posted by RedSector73 View Post
    Check you put the RAM is in Slots 2 & 4 from the CPU and then DOCP should work. If your using 4 sitcks than try two in slots suggested. Typically 4 sticks need to be Asus QVL for RAM.

    If not, check https://www.amd.com/en/products/ryze...-gen-amd-ryzen and make sure your RAM is on the AMD official QVL list for RAM.
    Ram is QVL'd, tried 2 sticks as I mentioned above that didn't work on either A2-B2 or A1B1
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  8. 09-12-2020 05:56 AM #8
    RedSector73
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    Laptop (Model)FA506IU-AL130T x 2
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    Quote Originally Posted by Q3JLZWQ View Post
    Ram is QVL'd, tried 2 sticks as I mentioned above that didn't work on either A2-B2 or A1B1
    B2 & A2.

    F4-3600C16Q-64GTZNC is on the G.skill list, have you tried G.skill support site ?
    https://www.gskill.us/forum/

    So what happens ?
    Last edited by RedSector73; 09-12-2020 at 05:59 AM.
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  9. 09-12-2020 06:21 AM #9
    Q3JLZWQ
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    Quote Originally Posted by RedSector73 View Post
    B2 & A2.

    F4-3600C16Q-64GTZNC is on the G.skill list, have you tried G.skill support site ?
    https://www.gskill.us/forum/

    So what happens ?
    I haven't pinged them yet but I'll be doing so today, as for the slots, I've tried both positions and it wouldn't boot with 3600MHz.
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  10. 09-12-2020 06:52 AM #10
    RedSector73
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    Laptop (Model)FA506IU-AL130T x 2
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    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
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    What cooler are you using and did you change the CPU heatsink mounts or back retaining bracket ?
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