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  1. #11
    New ROGer Array ShyGuy2 PC Specs
    ShyGuy2 PC Specs
    MotherboardAsus x570-e Gaming
    ProcessorRyzen 3700X
    Memory (part number)F4-3600C16D-32GVKC
    Graphics Card #1EVGA 2070 Super
    MonitorDell U2718Q
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    OS Windows 10 PRO Version 2004 : Build 19041.508

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    Fast startup is a feature that is enabled by default on up-to-date Windows 10 systems. With this, your computer uses a type of hibernation in order to give you quicker boot speeds, especially on hard disk drives.

    While great, it can cause some drivers to not load properly, which can lead to the Unexpected Store Exception error. As such, it's worth disabling fast startup to see if it gets rid of the error.

    Press Win + R to open Run. Input control panel and click OK. Click Power Options, then Choose what the power buttons do from the left-hand panel.

    Once here, click Change settings that are currently unavailable. Untick Turn on fast startup (recommended) and click Save changes.


    Try this and report back please

  2. #12
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    Quote Originally Posted by RedSector73 View Post
    Can you run HWinfo and screenshot the summary screen and post it.

    Can you look in Device Manager.
    What is the IDE ATA Controllers reported as.... ie "Standard SATA AHCI Controller" list all of them.
    Are there any devices being reported as not functioning ?
    Hi and thanks for helping. Here are the screenshots. Not sure if this is what you meant from HWinfo but I found the software and downloaded it. I had no errors reporting in device manager that I could see. I have 64gb of ddr4 3200 cl14 ram set to 3000 because XMP crashes and it's very unstable at 3200 with 4 sticks. 3000 has been stable since I've owned the machine and set it even after new BIOS updates. I've run RAM test and get 0 errors. This new issue of crashing from sleep is new with the current update.

    Click image for larger version. 

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  3. #13
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    Quote Originally Posted by ShyGuy2 View Post
    Fast startup is a feature that is enabled by default on up-to-date Windows 10 systems. With this, your computer uses a type of hibernation in order to give you quicker boot speeds, especially on hard disk drives.

    While great, it can cause some drivers to not load properly, which can lead to the Unexpected Store Exception error. As such, it's worth disabling fast startup to see if it gets rid of the error.

    Press Win + R to open Run. Input control panel and click OK. Click Power Options, then Choose what the power buttons do from the left-hand panel.

    Once here, click Change settings that are currently unavailable. Untick Turn on fast startup (recommended) and click Save changes.


    Try this and report back please
    Thanks Shyguy. I've made the change and will report back when i next wake this up from sleep.

  4. #14
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
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    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
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    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
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    Quote Originally Posted by Sedare View Post
    Hi and thanks for helping. Here are the screenshots. Not sure if this is what you meant from HWinfo but I found the software and downloaded it. I had no errors reporting in device manager that I could see. I have 64gb of ddr4 3200 cl14 ram set to 3000 because XMP crashes and it's very unstable at 3200 with 4 sticks. 3000 has been stable since I've owned the machine and set it even after new BIOS updates. I've run RAM test and get 0 errors. This new issue of crashing from sleep is new with the current update.
    Device Manager I was looking for AMD driver that sometimes installs over Standard MS driver and causes issue.
    HWInfo was looking for issues in general. Only thing I noticed is not using secure boot and have NVMe drive. (this will not cause your issue)

    If you had stability on the previous BIOS might be best to roll back and wait for newer one.

  5. #15
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    Quote Originally Posted by RedSector73 View Post
    Device Manager I was looking for AMD driver that sometimes installs over Standard MS driver and causes issue.
    HWInfo was looking for issues in general. Only thing I noticed is not using secure boot and have NVMe drive. (this will not cause your issue)

    If you had stability on the previous BIOS might be best to roll back and wait for newer one.
    How do I roll back? I tried going back to the December 2019 BIOS and I kept getting an error stating it proper BIOS couldn't be found. Not sure what that means. Do i Need to go back to a BIOS that also has a different AGESA as well? The Dec 2019 didn't update Agesa.

    Thanks

  6. #16
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    Quote Originally Posted by ShyGuy2 View Post
    Fast startup is a feature that is enabled by default on up-to-date Windows 10 systems. With this, your computer uses a type of hibernation in order to give you quicker boot speeds, especially on hard disk drives.

    While great, it can cause some drivers to not load properly, which can lead to the Unexpected Store Exception error. As such, it's worth disabling fast startup to see if it gets rid of the error.

    Press Win + R to open Run. Input control panel and click OK. Click Power Options, then Choose what the power buttons do from the left-hand panel.

    Once here, click Change settings that are currently unavailable. Untick Turn on fast startup (recommended) and click Save changes.


    Try this and report back please
    While I didn't crash upon waking up, I could not type my PW to log in and the screen kept flashing black then showing normal about every 10 seconds or so and then the log in field would appear, almost like I was in some kind of loop.

  7. #17
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    I reinstalled BIOS version 3004 by stepping from 2801 to 2901 then to 3004. I figured going back to one that also had an AGESA install would help. I did install successfully and put the computer to sleep manually and woke it up no problem. I'll do another test tomorrow morning after letting it go to sleep on its own. If it wakes up normally and let's me log in without crashing I'm blaming the most recent BIOS. I hope Asus reads these forums.

  8. #18
    ROG Enthusiast Array Sedare PC Specs
    Sedare PC Specs
    MotherboardASUS ROG Crosshair VII Hero X470
    ProcessorRyzen 2700X
    Memory (part number)G.Skill F4-3200C14D-32GTZR (4 sticks)
    Graphics Card #1Galax GTX 970 HOF
    Sound CardCreative Soundblaster X7 (external Amp/DAC)
    MonitorACER XB270HU 27" G-Sync Monitor
    Storage #1WD Black 500GB NVMe PCI-e SSD
    Storage #2WD Black 1TB NVMe PCI-e SSD
    CPU CoolerEKWB C6H Monoblock
    CaseLian Li PC-O11 Dynamic
    Power SupplySeasonic Prime Ultra Titanium 1000W
    Keyboard Corsair K70 RGB (Brown Switches)
    Mouse Logitech G502 Proteus Spectrum
    Headset Senheiser GSP600
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers E-MU XM7 Bookshelf Speakers
    OS Windows 10 Pro 64-Bit
    Network RouterASUS RT-AC87R
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    just another update: no crashing from wake-up issues at all since reinstalling 3004 BIOS. This is from the PC waking up from going to sleep when I send it to sleep or when it does it automatically from the Power Settings. I'm certain now the most recent BIOS is the cause of my woes. @ASUS please read and fix!

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