03-27-2012 06:22 PM - last edited on 03-06-2024 09:28 PM by ROGBot
03-27-2012 11:54 PM
03-28-2012 04:36 AM
benmin wrote:
Hello all,
I recently purchased the Asus Rampage IV Extreme motherboard for a new system build. But here's the problem - I live and work in China, so the board came with a Chinese user manual. I asked for English but I got this instead. I don't want to go through the hassle of a return if I don't have to. I have two questions:
1. Where can I find an English user manual? I searched the ASUS website and didn't find one.
2. Will the OC Key and UEFI be in Chinese or English? Any idea? If I install the board and begin to use it, I might not be able to get a refund because, well, this is China and customer service here is not that great.
Any insight or suggestions would be appreciated.
03-28-2012 04:53 AM
Raja@ASUS wrote:
On a sidenote, if the board does become faulty, there is no global warranty that I know of. I'd imagine the shipping to China from US is expensive. Was it cheaper to buy in China or just a gift? Just curious as I sometimes get messages from customers who get caught in a pickle, in most cases they buy abroad as the product may not be available in their native country. It's a bit of a nightmare in those cases as global shipping and faulty products never seems to go well - in most cases the product is not covered leaving them high and dry for service.
03-28-2012 11:41 PM
Raja@ASUS wrote:
On a sidenote, if the board does become faulty, there is no global warranty that I know of. I'd imagine the shipping to China from US is expensive. Was it cheaper to buy in China or just a gift? Just curious as I sometimes get messages from customers who get caught in a pickle, in most cases they buy abroad as the product may not be available in their native country. It's a bit of a nightmare in those cases as global shipping and faulty products never seems to go well - in most cases the product is not covered leaving them high and dry for service.
03-29-2012 12:07 AM
Take it Upstairs wrote:
With Crucial Technologies for one, they will honor it's warranty on anything it makes not matter whom or where in the world you bought it from. You can be a resident in China, and buy a NIB SSD through EBAY from the USA, AND Crucial USA and international branches will Honor its warranty! Unlike other manufactures that nitpick ANY REASON to void you warranty so they can weasel out of being held responsible for defective crap they dump on the consumer.
A manufactures warranty is a warranty from the manufacture. No matter where you bought it, it is still made by ASUS who is ultimately still liable for a product it makes.