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  1. #41
    New ROGer Array
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    Jul 2020
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    Quote Originally Posted by Kyle Hong View Post
    uh problem is running at max is actually heating my cpu to 60-70c in idle doing nothing, and i live in malaysia hot weather so nah i prefer to clock down in idle
    if you're idling at that temperature is your ambient room temp over 25-35°c? Rog strix laptops struggle to operate in areas over 35°c (95°F) what cooling pad/external options are you using?

  2. #42
    New ROGer Array
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    Aug 2020
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    It appears to be an interaction with XTU - even the new 7.014 version

    At least for me , I discovered this morning while uninstalling XTU before reinstalling the latest Version that the The "Service" was 0% as it should be instead of it 13-14% unless I forced ended and restarted it.

    Went straight back to 13.7% after installing the new XTU , and back to 0 after I uninstalled XTU again....

    I'll update the post if this changes....

    KB.

  3. #43
    ROG Junior Member Array
    Join Date
    Oct 2018
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    Quote Originally Posted by KorosuKivy View Post
    if you want to truly kill the app from launching do the following
    Goto:
    C:\Program Files\ASUS\ARMOURY CRATE Service
    find:
    ArmouryCrate.UserSessionHelper
    Rename to:
    -ArmouryCrate.UserSessionHelper
    Accept the changes
    Goto the task manager
    Find:
    ARMOURY CRATE user session helper
    Delete/end process.

    ???

    No more application

    If you want to re enable it just reverse the change and reload the application.
    This solution worked for me.
    I have an G512LW gaming laptop.
    Thank you!

  4. #44
    New ROGer Array
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    Jan 2020
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    New update and same old issue again. Really???

  5. #45
    New ROGer Array
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    Aug 2020
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    Quote Originally Posted by AtGrigorov View Post
    New update and same old issue again. Really???
    OMG I spent like 4 hours tring to solve this issue today. And nothing helped me

  6. #46
    New ROGer Array
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    Oct 2020
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    Same problem

    I have same bug too on my G531GV

    Armoury Crate was updated today from Microsoft Store to ver 4.0.8.0. and i have idle temperature 72-80 C

    and very high power usage

    Click image for larger version. 

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    Hope ASUS will solve that problem soon

  7. #47
    ROG Junior Member Array
    Join Date
    Sep 2016
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    I tried the following methods:

    1. [DID NOT WORK] Open Armoury Crate, Close it, then kill the User Session process.

    2. [DID NOT WORK] Disable background running for armoury crate.

    3. [WORKED] Renamed "ArmouryCrate.UserSessionHelper" to "****you_ArmouryCrate.UserSessionHelper" in the C:\Program Files\ASUS\ARMOURY CRATE Service folder. This prevents the program from running and not eating up my CPU. I can still open Armoury Crate as well.

  8. #48
    New ROGer Array
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    Feb 2021
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    Quote Originally Posted by digitaln0mad View Post
    I tried the following methods:

    1. [DID NOT WORK] Open Armoury Crate, Close it, then kill the User Session process.

    2. [DID NOT WORK] Disable background running for armoury crate.

    3. [WORKED] Renamed "ArmouryCrate.UserSessionHelper" to "****you_ArmouryCrate.UserSessionHelper" in the C:\Program Files\ASUS\ARMOURY CRATE Service folder. This prevents the program from running and not eating up my CPU. I can still open Armoury Crate as well.

    Thanks mate, this was driving me nuts. Sloppy programming from them.

  9. #49
    ROG Member Array Da-BOSS PC Specs
    Da-BOSS PC Specs
    Laptop (Model)ASUS TUF A15 - FA506IU
    MotherboardAMD K17.6 FCH, AMD K17.6 IMC
    ProcessorAMD Ryzen 7 4800H with Radeon Graphics
    Memory (part number)Samsung DDR4 3200Mhz 16GB (8GBx2)
    Graphics Card #1AMD Radeon RX Vega 7
    Graphics Card #2nVIDIA GeForce GTX 1660 Ti 6GB (Samsung VRAM)
    Sound CardRealtek Audio with DTX:X Ultra
    MonitorLM156LF-2F03
    Storage #1WDC PC SN530 SDBPNPZ-256G-1002 (256 GB, PCI-E 3.0 x4)
    Storage #2ST1000LM035-1RK172 (1 TB, 5400 RPM, SATA-III)
    CPU CoolerStock Cooler
    CaseNon
    Power Supply-
    Keyboard ASUS TUF Keyboard with RGB Backlit
    Mouse ASUS ROG Sica Optical USB Gaming Mouse
    Headset ASUS Cerberus Gaming Headset
    Mouse Pad -
    OS Windows 10 20H2 - Lite [Modded by me]
    Network Router-
    Accessory #1 -
    Accessory #2 -
    Accessory #3 -
    Da-BOSS's Avatar
    Join Date
    May 2017
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    All is fine with me and there's no more updates (all got updated) + the CPU usage is normal like before too give it another shot guys.. they might got it fixed for you all.

  10. #50
    New ROGer Array
    Join Date
    Oct 2020
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    I saw all is fixed! Dear ASUS rollout new version of System control interface. Problem is gone!!

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