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  1. #1
    New ROGer Array
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    Dec 2018
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    ROG Strix scar GL703GS

    Since buying ASUS I've had numerous issues of freezing especially while gaming. I had a heating issue and managed to download ASUS GPU tweak and set my temperature to 71 degree's Celsius. Below are my dxdiag information and troubleshooting I have attempted. Randomly my laptop will just freeze with no errors in event managers. It freezes and I have to hard reboot everytime. No BSODs just freezing fans running etc but the laptop is stuck

    Attempted fixes - Factory reset 3 times with only 1 game. Apex legends (Froze after getting hot used GPU Tweak) Factory settings let it get to 91 degrees Celsius and it freezes. GPU Tweak allowed longer play times with very few freezes. Most of the freezes happened when I alt tabbed and opened chrome. Then had to hard reboot

    Installed samsung drivers. Removed every Mcafee registry entry manually due to an old forum post that stated that could possibly be the issue.

    Any help would be greatly appreciated. I'd did over a year of reasearch and nothing so far has fixed my issue. I have heard reputting thermal paste on the GPU but since GPU Tweak I keep the tempuratue below 71 degrees now and it doesnt get hot.

    ------------------
    System Information
    ------------------
    Time of this report: 9/19/2020, 22:28:06
    Machine name: LAPTOP-HB7QBNG7
    Machine Id: {DBD1405E-60A9-4720-AF24-E440495EF256}
    Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK COMPUTER INC.
    System Model: Strix GL703GS_GL703GS
    BIOS: GL703GS.311 (type: UEFI)
    Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
    Memory: 16384MB RAM
    Available OS Memory: 16306MB RAM
    Page File: 5273MB used, 13465MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: Unknown
    DxDiag Version: 10.00.18362.0387 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------

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