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  1. #161
    ROG Guru: Yellow Belt Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardZ690 Maximus extreme
    Processor12900ks@5.700mhz
    Memory (part number)Tforce DDR5 6400@6800
    Graphics Card #1Geforce RTX 3090@2100mhz
    Sound Cardonboard
    Monitor32:9 samsung G9 NEO 2X asus 27 / 1X LG34
    Storage #1crucial 1 tb nme 4.0
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 1000D
    Power SupplyCorsair 1500i
    Keyboard ASUS Claymore II
    Mouse ASUS ChakramX
    Headset Steelseries arctic nova pro Wireless
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 11 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
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    Quote Originally Posted by MasterC@ROG View Post
    *** UPDATE ***
    Armoury Crate UWP 3.2.4.0 and RLS v1.1.9.0 were scheduled for Friday 10/30.
    Due to a server error which occurred at 5pm that day just after the release. All services were suspended but the new UWP and ROG Live Service versions were not removed successfully.

    We have reverted back to Armoury Crate version 3.1.6.0 for the time being. Please run the uninstallation tool, reboot, then run the installer again.
    Armoury Crate V3.2.4.0 will be released later this week when it is safe for us to do so.

    Hello, i have not unistalled but every thing is ok now:

    Click image for larger version. 

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ID:	86710

    except not showing the versions in the update tab:



    Click image for larger version. 

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ID:	86711

    Should i unistall and reinstall ?


    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.9.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.27
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3
    Last edited by TSportM; 11-02-2020 at 08:15 AM.
    Rig1 - 13900K - P115 - E88- Pcore 5.9/6.1/6.2 Asus Z690 Maximus Extreme - Ecores - 43 - TForce 6400@7000ddr5 - MSI Suprim X RTX 4090@3070mhz - 24gb memory speed - Powerby corsair Ax1500i - Corsair1000d@custom Loop Rig2- 10920X@4.9 - Aorus X299 gaming 9 - gskill 3200@3600 - Zotac RTX 2080Ti - Powerby CM1200 - Noctua NHD15 black - Corsair 900D

  2. #162
    Administrator Array MasterC@ROG's Avatar
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    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.

    Quote Originally Posted by TSportM View Post
    Hello, i have not unistalled but every thing is ok now:

    except not showing the versions in the update tab:

    Should i uninstall and reinstall ?


    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.9.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.27
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3

  3. #163
    ROG Guru: White Belt Array DmitriyS PC Specs
    DmitriyS PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    Processori9-9900K
    Memory (part number)2x8Gb F4-4000C18D-16GTZR
    Graphics Card #1Palit GeForce GTX 1080 GameRock (NEB1080T15P
    Sound CardROG SupremeFX 8-Channel High Definition Audio CODEC S1220
    MonitorASUS VG248QE (None G-Sync)
    Storage #11 TB SSD M.2 Samsung 970 PRO [MZ-V7P1T0BW]
    Storage #22ТB TOSHIBA DT01ACA200 & 3ТБ TOSHIBA DT01ACA300
    CPU CoolerNoctua NH-D15 chromax.black
    CasePHANTEKS Enthoo Pro 2 TG RGB Black
    Power SupplySeasonic PRIME ULTRA 850W TITANIUM RTL (SSR-850TR)
    Keyboard ASUS ROG Claymore
    Mouse ASUS ROG Gladius II Origin
    Mouse Pad ROG Sheath
    OS Windows 10 Pro, Version 21H1
    Network RouterKEENETIC Giga (kn-1010)
    DmitriyS's Avatar
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    Item Version
    ---- -------
    Armoury Crate UWP App 3.1.6.0
    ROG Live Service 1.1.6.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.1.5
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3

  4. #164
    ROG Guru: Yellow Belt Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardZ690 Maximus extreme
    Processor12900ks@5.700mhz
    Memory (part number)Tforce DDR5 6400@6800
    Graphics Card #1Geforce RTX 3090@2100mhz
    Sound Cardonboard
    Monitor32:9 samsung G9 NEO 2X asus 27 / 1X LG34
    Storage #1crucial 1 tb nme 4.0
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 1000D
    Power SupplyCorsair 1500i
    Keyboard ASUS Claymore II
    Mouse ASUS ChakramX
    Headset Steelseries arctic nova pro Wireless
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 11 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
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    Apr 2015
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    Quote Originally Posted by MasterC@ROG View Post
    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.
    thanks
    Rig1 - 13900K - P115 - E88- Pcore 5.9/6.1/6.2 Asus Z690 Maximus Extreme - Ecores - 43 - TForce 6400@7000ddr5 - MSI Suprim X RTX 4090@3070mhz - 24gb memory speed - Powerby corsair Ax1500i - Corsair1000d@custom Loop Rig2- 10920X@4.9 - Aorus X299 gaming 9 - gskill 3200@3600 - Zotac RTX 2080Ti - Powerby CM1200 - Noctua NHD15 black - Corsair 900D

  5. #165
    ROG Member Array
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    Quote Originally Posted by MasterC@ROG View Post
    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.
    Reinstallation does not help. It installs 3.2.4 version again. ROG Delta page says:

    Page error We are sorry, there's an error with the device page.

    And the lights are still down.

    ROG Spatha page keeps loading forever.

  6. #166
    ROG Enthusiast Array GObonzo PC Specs
    GObonzo PC Specs
    Laptop (Model)Lenovo IdeaPad G780
    MotherboardROG Strix Z590-E Gaming
    Processori7-11700K @5.2GHz
    Memory (part number)F4-3200C14D-32GTZSK-G.SKILL
    Graphics Card #1ASUS TUF RTX 3080 Ti
    MonitorAlienware AW3420DW (34" 3440x1440p)
    Storage #1M.2 NVMe: 2x MP510 512GB \ 2.5" SATA III: 1x 4TB, 1x 1TB
    Storage #2external HDs: 16TB
    CPU CoolerASUS Ryujin 360
    CaseFractal Design Vector RS (5x be quiet! Silent Wings 3 140mm High-Speed PWM)
    Power SupplySuper Flower Leadex III 850w Gold
    Keyboard Corsair K70 LUX RGB — CHERRY® MX RGB Brown
    Mouse Logitech G600, Corsair Vengeance M95
    Headset Soundcore Q20 Life
    Mouse Pad 24" x 12" extended
    Headset/Speakers Klipsch ProMedia 2.1
    OS Windows 10 x64 Pro
    Network RouterWAVLINK AC1200
    Accessory #1 Microsoft XBOX One S Gamepad
    Accessory #2 ASUS USB 2.0 DVD-RW (SDRW-08D2S-U)
    Accessory #3 LG CX 55" TV
    GObonzo's Avatar
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    have also been having my devices disappear from the Aura Sync page this passed week. manually restarting the ROG Live Service fixes it until my next startup when it fails again.
    ASUS ROG Strix Z590-E Gaming | i7-11700K \ ASUS ROG Ryujin 360 | G.Skill TridentZ 3466 CL14 32GB | ASUS TUF RTX 3080 Ti | M2: 960GB \ SSDs: 5TB \ HDs: 16TB | Super Flower Leadex III 850w | Fractal Design Vector RS Blackout \ 5x be quiet! Silent Wings 3 140mm High-Speed PWM | Logitech G600 | Corsair K70 LUX RGB | Xbox One S Gamepad | Klipsch ProMedia 2.1 | Anker Soundcore Life Q20 | 34" Alienware AW3420DW \ 55" LG CX OLED | Windows 10 Pro x64

  7. #167
    ROG Member Array orphicpixel's Avatar
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    Missing graphic card info/detail

    I have a Zephyrus G14 that I just updated to Windows 2004 build 19041.610

    Just noticed in the homepage of the app the the graphic card info is showing (0 bit) where in it supposed to show (192 bit) I guess.

    I have installed the latest graphic card driver

    Click image for larger version. 

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ID:	86713

  8. #168
    Administrator Array MasterC@ROG's Avatar
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    What do you mean by reinstall? Did you uninstall and reboot first?
    This has worked for others users here, not sure if this is a regional issue. Please wait for a couple of hours and try to uninstall + reboot first.


    Quote Originally Posted by kahatanna7 View Post
    Reinstallation does not help. It installs 3.2.4 version again. ROG Delta page says:

    Page error We are sorry, there's an error with the device page.

    And the lights are still down.

    ROG Spatha page keeps loading forever.

  9. #169
    Administrator Array MasterC@ROG's Avatar
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    Maybe be a simple error with the display info. We'll look into it. Should not affect anything.

    Quote Originally Posted by orphicpixel View Post
    I have a Zephyrus G14 that I just updated to Windows 2004 build 19041.610

    Just noticed in the homepage of the app the the graphic card info is showing (0 bit) where in it supposed to show (192 bit) I guess.

    I have installed the latest graphic card driver

    Click image for larger version. 

Name:	qaa4uank1uw51.jpg 
Views:	2 
Size:	187.0 KB 
ID:	86713

  10. #170
    Administrator Array MasterC@ROG's Avatar
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    Did you also receive the 3.2.4.0 update by mistake?

    Quote Originally Posted by GObonzo View Post
    have also been having my devices disappear from the Aura Sync page this passed week. manually restarting the ROG Live Service fixes it until my next startup when it fails again.

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