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  1. #161
    ROG Guru: Yellow Belt Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardRampage Vi extreme Encore X299
    Processor10980XE@5.1ghz-1.360v
    Memory (part number)gskill ddr4 Royal gold 3600@3800
    Graphics Card #1Geforce RTX 3090@2100mhz
    Sound Cardonboard
    Monitor32:9 samsung C49H/ 2X asus 27 / 1X LG34
    Storage #1Samsung 970EvoPlus 1TB
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 1000D
    Power SupplyCorsair 1500i
    Keyboard ASUS full Claymore
    Mouse ASUS Chakram
    Headset AStro A50
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 10 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
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    Quote Originally Posted by MasterC@ROG View Post
    *** UPDATE ***
    Armoury Crate UWP 3.2.4.0 and RLS v1.1.9.0 were scheduled for Friday 10/30.
    Due to a server error which occurred at 5pm that day just after the release. All services were suspended but the new UWP and ROG Live Service versions were not removed successfully.

    We have reverted back to Armoury Crate version 3.1.6.0 for the time being. Please run the uninstallation tool, reboot, then run the installer again.
    Armoury Crate V3.2.4.0 will be released later this week when it is safe for us to do so.

    Hello, i have not unistalled but every thing is ok now:

    Click image for larger version. 

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    except not showing the versions in the update tab:



    Click image for larger version. 

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ID:	86711

    Should i unistall and reinstall ?


    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.9.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.27
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3
    Last edited by TSportM; 11-02-2020 at 08:15 AM.
    GMS1Corsair 1000D|ROGRampageViEE-i910980XE@5.1ghz@1.36v custom loop|32gbGSKILLRoyalGold-DDR4-Geforce RTX 3090@2100mhz
    |1X970EvoPlus 1TB|850evo500gb|MX100 512gb|OCZ480gb|4X2TBWD SSD RD0@powerby Corsair 1500i
    @Steam - MDK_pt | uplay -»MDK-pt| battlenet -» MDKpt#21176 | origin -» MDK_PRT| youtube: Click here

  2. #162
    Administrator Array MasterC@ROG's Avatar
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    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.

    Quote Originally Posted by TSportM View Post
    Hello, i have not unistalled but every thing is ok now:

    except not showing the versions in the update tab:

    Should i uninstall and reinstall ?


    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.9.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.27
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3

  3. #163
    New ROGer Array DmitriyS PC Specs
    DmitriyS PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    Processori9-9900K
    Memory (part number)2x8Gb F4-4000C18D-16GTZR
    Graphics Card #1Palit GeForce GTX 1080 GameRock (NEB1080T15P
    Sound CardROG SupremeFX 8-Channel High Definition Audio CODEC S1220
    MonitorASUS VG248QE (None G-Sync)
    Storage #11024 ГБ SSD M.2 Samsung 970 PRO [MZ-V7P1T0BW]
    Storage #22Тб TOSHIBA DT01ACA200 & 3ТБ TOSHIBA DT01ACA300
    CPU CoolerNoctua NH-D15 chromax.black
    CasePHANTEKS Eclipse P600S Black (PH-EC600PSTG_BK01)
    Power SupplySeasonic PRIME ULTRA 850W TITANIUM RTL (SSR-850TR)
    Keyboard ASUS ROG Claymore
    Mouse ASUS ROG Gladius II Origin
    Mouse Pad ROG Sheath
    OS Windows 10 Pro, Version 20H2
    Network RouterKEENETIC Giga (kn-1010)
    DmitriyS's Avatar
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    Dec 2019
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    Item Version
    ---- -------
    Armoury Crate UWP App 3.1.6.0
    ROG Live Service 1.1.6.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.1.5
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.35
    ASUS Mouse HAL 1.1.0.27
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3

  4. #164
    ROG Guru: Yellow Belt Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardRampage Vi extreme Encore X299
    Processor10980XE@5.1ghz-1.360v
    Memory (part number)gskill ddr4 Royal gold 3600@3800
    Graphics Card #1Geforce RTX 3090@2100mhz
    Sound Cardonboard
    Monitor32:9 samsung C49H/ 2X asus 27 / 1X LG34
    Storage #1Samsung 970EvoPlus 1TB
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 1000D
    Power SupplyCorsair 1500i
    Keyboard ASUS full Claymore
    Mouse ASUS Chakram
    Headset AStro A50
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 10 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
    Join Date
    Apr 2015
    Reputation
    20
    Posts
    147

    Quote Originally Posted by MasterC@ROG View Post
    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.
    thanks
    GMS1Corsair 1000D|ROGRampageViEE-i910980XE@5.1ghz@1.36v custom loop|32gbGSKILLRoyalGold-DDR4-Geforce RTX 3090@2100mhz
    |1X970EvoPlus 1TB|850evo500gb|MX100 512gb|OCZ480gb|4X2TBWD SSD RD0@powerby Corsair 1500i
    @Steam - MDK_pt | uplay -»MDK-pt| battlenet -» MDKpt#21176 | origin -» MDK_PRT| youtube: Click here

  5. #165
    ROG Member Array
    Join Date
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    Quote Originally Posted by MasterC@ROG View Post
    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about that.
    Reinstallation does not help. It installs 3.2.4 version again. ROG Delta page says:

    Page error We are sorry, there's an error with the device page.

    And the lights are still down.

    ROG Spatha page keeps loading forever.

  6. #166
    ROG Enthusiast Array GObonzo PC Specs
    GObonzo PC Specs
    MotherboardROG Strix Z370-E Gaming
    Processori7-8700K @5GHz
    Memory (part number)G.Skill F4-3200C14D-16GTZSW
    Graphics Card #1EVGA GTX 1080 Ti FTW3 GAMING
    MonitorAlienware AW3420DW (34" 3440x1440p)
    Storage #1M.2 NVMe: 512GB \ SSDs: 5.25TB
    Storage #2external - HDs: 8TB
    CPU CoolerEVGA CLC 280
    CaseFractal Design Vector RS (5x be quiet! Silent Wings 3 140mm High-Speed PWM)
    Power Supplybe quiet! DARK POWER PRO 11 750W
    Keyboard Corsair K70 LUX RGB — CHERRY® MX RGB Brown
    Mouse LG G600, Corsair Vengeance M95
    Headset Corsair Void Surround
    OS Win10 x64 Pro
    GObonzo's Avatar
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    have also been having my devices disappear from the Aura Sync page this passed week. manually restarting the ROG Live Service fixes it until my next startup when it fails again.
    ASUS ROG Strix Z590-E Gaming | i7-11700K \ ASUS ROG Ryujin 360 | G.Skill TridentZ 3466 CL14 32GB | ASUS RX 6700 XT | M2: 960GB \ SSDs: 5TB \ HDs: 16TB | be quiet! Dark Power Pro 11 750w | Fractal Design Vector RS Blackout \ 5x be quiet! Silent Wings 3 140mm High-Speed PWM | Logitech G600 | Corsair K70 LUX RGB | Xbox One S Gamepad | Anker Soundcore Life Q20 | 34" Alienware AW3420DW \ 55" LG CX OLED | Windows 10 Pro x64

  7. #167
    New ROGer Array orphicpixel's Avatar
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    Missing graphic card info/detail

    I have a Zephyrus G14 that I just updated to Windows 2004 build 19041.610

    Just noticed in the homepage of the app the the graphic card info is showing (0 bit) where in it supposed to show (192 bit) I guess.

    I have installed the latest graphic card driver

    Click image for larger version. 

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  8. #168
    Administrator Array MasterC@ROG's Avatar
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    What do you mean by reinstall? Did you uninstall and reboot first?
    This has worked for others users here, not sure if this is a regional issue. Please wait for a couple of hours and try to uninstall + reboot first.


    Quote Originally Posted by kahatanna7 View Post
    Reinstallation does not help. It installs 3.2.4 version again. ROG Delta page says:

    Page error We are sorry, there's an error with the device page.

    And the lights are still down.

    ROG Spatha page keeps loading forever.

  9. #169
    Administrator Array MasterC@ROG's Avatar
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    Maybe be a simple error with the display info. We'll look into it. Should not affect anything.

    Quote Originally Posted by orphicpixel View Post
    I have a Zephyrus G14 that I just updated to Windows 2004 build 19041.610

    Just noticed in the homepage of the app the the graphic card info is showing (0 bit) where in it supposed to show (192 bit) I guess.

    I have installed the latest graphic card driver

    Click image for larger version. 

Name:	qaa4uank1uw51.jpg 
Views:	0 
Size:	187.0 KB 
ID:	86713

  10. #170
    Administrator Array MasterC@ROG's Avatar
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    Did you also receive the 3.2.4.0 update by mistake?

    Quote Originally Posted by GObonzo View Post
    have also been having my devices disappear from the Aura Sync page this passed week. manually restarting the ROG Live Service fixes it until my next startup when it fails again.

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