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09-24-2020 11:46 AM #1
Armoury crate v3.1.5.0 / v3.1.6.0 [report here if any issues]
Suggest to uninstall Aura Sync software if already installed.
Release Notes:
V3.1.6.0 (Sept. 24, 2020)
Resolved: Armoury Crate service error issue on laptops
V3.1.5.0
New ASUS theme now available
Aura Sync Smart Mode can now display graphics card temperature
Improved speed for loading device configuration pages
Updated section: Scenario Profiles
UI enhancements
Resolved: ROG Chakram AURA Sync effect issue
Resolved: G.Skill DRAM sync issue
Support for new products:
ROG STRIX SCOPE RX keyboard
GeForce RTX 3090/3080 graphics cards
ROG SWIFT PG329Q
ROG Strix XG32VC
To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).
Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).Last edited by MasterC@ROG; 10-26-2020 at 09:45 AM.
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09-24-2020 01:54 PM #2
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- Apr 2020
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Ok I decided to try the update. It isn't completely broken this time, but I still can not figure out how to select what Advanced Aura effect to use with a Scenario profile. The selection just isn't there. Only a checkbox to use Aura or not:
It seems to remember the settings from the 3.04 version, and works. But If I want to change something? Where is the selection?
Edit to clarify, I'm talking about these effect that I make with aura creator:
In the 3.04 version I could choose what effect to use with which profile.
Windows 10 64-bit
Rog Claymore
All Updates installed.Last edited by Crowley_07; 09-24-2020 at 02:00 PM.
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09-24-2020 02:01 PM #3
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- Sep 2020
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Can we get a list of whats known and being investigated like open issues etc and whats resolved, im a lot more happier since 3.1.5 update as it runs more like expected, there still issues tho often resolved by restarting lightningservice / armoury crate service or both.
My biggest issues are currently
Profile switching sometimes hit and miss.
Lightningservice glitch where animated rainbow effect only lights up 1 led per led strip every few boots requires restart of the lightningservice to load it properly again.
when if set volume to not change it still changes volume back to what it was before i changed it if i load a app that is in a profile even tho volume is unchecked, this is annoying could lead to problems maybe even hearing damage if not aware of.
Music rgb effect does not play well with sonic studio 3 with sound enhancements on works perfect without, shadowplay used to not record audio in past now does tho just figure it is worth mentioning.
Random high cpu usage armoury crate session helper although rare happens even with automatic game scan being turned off in game section.
The volume bug is somewhat annoying, the lightning service bug is most annoying along with profile switching that is hit and miss at times both of these requires restarting either armoury crate service or lightningservice, it would be far less annoying if i could just press a button to restart both of these.Last edited by FlufflePuff1337; 09-24-2020 at 03:19 PM.
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09-24-2020 02:12 PM #4
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- Apr 2020
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Issue on cpu usage of Armoury Crate User Session Helper.exe
I am using a G531GW.
Since the update of Armoury Crate v3.1.5.0, the "Armoury Crate User Session Helper.exe" has been using about 15% of cpu on idle. This causes the cpu fans to be louder than normal on idle.
In the current version of Armoury Crate v3.1.6.0, it is still not resolved.
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09-24-2020 02:15 PM #5
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09-24-2020 02:41 PM #6
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09-24-2020 02:44 PM #7
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Killing the process automatically when windows starts seems to help, at least so far.
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09-24-2020 02:58 PM #8
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09-25-2020 08:06 PM #9
jezjohnson PC Specs Motherboard Asus Strix X570-F Processor Ryzen 5950x Memory (part number) Corsair Vengeance Pro 32GB DDR4-3200 (4x8GB) Graphics Card #1 RTX 3090 Founders Monitor LG 32UD99 Storage #1 Sabrent Rocket NVME 4.0 2TB Storage #2 Samsung 970 1TB CPU Cooler Watercooled EK Supremacy EVO Case Custom Dual Loop - Laing D5 / BlackIce360 / GT1850 on each Power Supply EVGA Supernova 1600 T2 OS Windows 11 Network Router Asus AX86U
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Ballistix RGB - Still 1 slot not working with Armory Crate / Aura Sync
Still broken Aura using Crucial Ballistix RGB (4x16gb) with Armory Crate 3.1.6.0. (and standalone Aura Sync)
One slot out of 4 does not function using Amory Crate or Aura. Crucial's MOD sotftware works fine on all slots.
Cant upload log file as states 'invalid file'
This happens with both the TUF and Strix X570 boards. Works fine on X99 RVE10Last edited by jezjohnson; 09-28-2020 at 01:16 PM.
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09-27-2020 06:58 PM #10
TheEternaL PC Specs Motherboard Asus ROG Rampage V Edition 10 Processor Intel Core i7-5930K Memory (part number) 32GB HyperX Predator 8x4GB 2133Mhz Graphics Card #1 Asus ROG Strix GTX 1080 Ti Monitor Samsung Odyssey G7 - 240Hz Storage #2 M.2 SSD Samsung 970 Pro 512GB CPU Cooler Costum EK Water Cooling Case Phanteks Enthoo Evolv X Power Supply Asus ROG Thor 850 Watt Keyboard Asus ROG Strix Flare Mouse Asus ROG Gladius II Origin Headset Asus ROG Delta Mouse Pad Asus ROG Sheath Headset/Speakers Asus ROG THRONE OS Windows 11 Pro Accessory #2 Asus ROG Aura Terminal
- Join Date
- Dec 2016
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When will ROG Terminal port control be added? We really miss this.
Please add saving the last position of the application on the desktop and the size of the application window.Last edited by TheEternaL; 09-27-2020 at 07:05 PM.