Results 1 to 10 of 214

Threaded View

  1. #1
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014

    Armoury crate v3.1.5.0 / v3.1.6.0 [report here if any issues]

    Suggest to uninstall Aura Sync software if already installed.

    Release Notes:

    V3.1.6.0 (Sept. 24, 2020)
    Resolved: Armoury Crate service error issue on laptops

    New ASUS theme now available
    Aura Sync Smart Mode can now display graphics card temperature
    Improved speed for loading device configuration pages
    Updated section: Scenario Profiles
    UI enhancements
    Resolved: ROG Chakram AURA Sync effect issue
    Resolved: G.Skill DRAM sync issue

    Support for new products:
    ROG STRIX SCOPE RX keyboard
    GeForce RTX 3090/3080 graphics cards
    ROG Strix XG32VC

    To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

    Before reporting issues, please make sure you have the latest software and firmware.
    Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

    Include the following info:
    1. PC / Laptop
    2. Aura Sync products
    3. 3rd-party peripheral, audio, or lighting software
    4. Wired / wireless connection
    5. Reinstalled Windows?
    6. Windows version & build
    7. Previous version of firmware or software that worked as expected
    8. Clear description of your issue
    9. Any screenshots of the issue
    10. Use our new log collection function: Settings=>About=>App diagnostics

    Log Collection Tool - Instructions
    First, check the Record log box
    Agree to the disclaimer
    Replicate the issue you are having
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording

    Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).
    Last edited by MasterC@ROG; 10-26-2020 at 09:45 AM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts