Armoury crate v3.1.5.0 / v3.1.6.0 [report here if any issues]

[Nordrake1983]

In Tools / BIOS, I always see old versions of Bios since 2018
But currently, I'm using the latest version of BIOS for my motherboard. I wonder why it still suggests me to use old versions. Is that issue or not?

[MadaDETuge]

Issue: ROG theta 7.1 Device webpage empty


Include the following info:
1. PC / Laptop: PC
2. Aura Sync products: ROG M11H, ROG strix flared, rog chakram, rog theta 7.1 rog strix magnus, rog strix 2070, rog aura terminal, addressable header
3. 3rd-party peripheral, audio, or lighting software: none
4. Wired / wireless connection: wired
5. Reinstalled Windows? Reinstalled a month again
6. Windows version & build: OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
7. Previous version of firmware or software that worked as expected: Can't remember
9. Any screenshots of the issue:
10. Use our new log collection function https://drive.google.com/file/d/1yWZ...ew?usp=sharing

[Geroven]

Hi,

I've a Strix Evolve mouse. The button custom assigment did't work well in the last several weeks.Mouse and Keyboard functions are ok, but the multimedia functions and macro assignment aren't working at any button, not just the side ones.
I've been uninstalled-reinstalled the whole Armoury Crate with drivers, but nothing changed

Thanks for advice!

1. Laptop - G531GU
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired connection
5. Reinstelled Windows? - NO
6. Windows version & build - Windows 10, 2004, 19041.508
7. Previous version of firmware or software that worked as expected - Don't remember, many weeks ago
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics

Armoury Crate versions:
Item Version
---- -------
Item Version
---- -------
Armoury Crate UWP App 3.1.6.0
ROG Live Service 1.1.6.0
AURA Service (Lighting Service) 3.04.22
Armoury Crate service 3.1.5
ASUS Aac_NBDT HAL 2.4.2.0
ASUS Keyboard HAL 1.01.12
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.27
AacAudioHal 1.3.11.0
AacDispaly 1.1.25

[nbtc971]

Is there an uninstaller that works? I'm not installing Crate without a working uninstaller. I'm not going thru that again...

[geneo]

Is there an uninstaller that works? I'm not installing Crate without a working uninstaller. I'm not going thru that again...

Nope. Make a system backup and restore with Macrium Reflect is what I do.

[nbtc971]

Nope. Make a system backup and restore with Macrium Reflect is what I do.

No thanks. They either release a proper uninstaller, or I'm sticking with Armoury II.

[FelixCat]

Could you (anyone from Asus) just share the direct Ryujin 360 device SDK updater installer for 1.04.10 similar to the below link ?

https://dlcdnets.asus.com/pub/ASUS/m..._build0114.zip

If Armoury Crate has problem updating the device SDK, then at least let us update it manually.

[transnone]

Do you have issue on your rog Theta 7.1 with lights? this recent update?

Hey brother, no I do not. All my stuff works when I roll back my System Control Interface Drivers from 2.2.28.0 to 2.2.27.0 on my Zephyrus Duo. Currently, I only am experiencing the high CPU usage (10%-15%) from the Armoury Crate Session Helper process.

On that note, fix this please. There have been no driver updates or app updates since this thread was posted. When you break things, roll them back for us at least. Seriously, your customers shouldn't be your test platform.

[FlufflePuff1337]

Nope. Make a system backup and restore with Macrium Reflect is what I do.

There is a better way now just backup lastprofile.xml and script folder in lightningservice folder and if it breaks just end the lightningservice from service.msc and then copy back the backup over old lastprofile.xml and script folder after that restart and it should work as before may even remember settings unless software is broken.

[Rowman71]

Armoury Crate Does not allow me access to the motherboard?

Include the following info:
1. PC
2. Aura Sync products - ROG MAXIMUS XI CODE
3.
4. Wired
5. Reinstalled Windows? NO
6. Windows version & build Windows 10 Pro 64-bit BUILD 19041.508
7. Previous version of firmware or software that worked as expected AS ABOVE
8. Clear description of your issue - AFTER UPDATING ARMOURY CRATE IT WENT INTO A DOWNLOAD LOOP AND WOULD NOT INSTALL. THEN IT NOW DOES NOT DETECT THE MOTHERBOARD TO ALLOW ME TO ALTER THE RGB LIGHTS. IT SAYS NO DEVICES AVAILABLE.






9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics