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  1. #1
    New ROGer Array
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    Jun 2020
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    Fan Xpert 4 - AI Suite 3 SmartMode Fan Speed bug

    Hi all, I just want to report a bug using Fan Xpert 4 in AI Suite 3 latest version, which if I select temp multiple sources (more than just 1) for the chassis fan #2, it goes full speed (100%) all the time. I am not facing this bug with chassis fan #1. I am attaching a screenshot and a video showing what's going on. If you need anything else to reproduce it please let me know. I am confident this is a software issue.

    Click image for larger version. 

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    Video: https://drive.google.com/file/d/1Kli...ew?usp=sharing

    I have done all troubleshooting, re-installed everything, erased everything, same behavior. If I just select 1 temp source for that chassis fan (#2), it works ok, it doesn't matter if it's CPU or GPU

    Motherboard: X570-F STRIX
    BIOS: 2608 (latest, but facing same issue with olders)
    GPU: ROG STRIX GeForce 2070 SUPER
    AI Suite 3 v3.00.55
    EZ Update v3.00.11 (which it has a bug too, it's not finding any BIOS update at all, I have to go manually to the motherboard's support page and look for it)
    Dual Intelligent Processors 5 v2.00.16
    System information v2.00.05
    Last edited by gabrielv; 09-26-2020 at 03:05 PM.

  2. #2
    ROG Junior Member Array
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    Hi I have the same issue with fan 2 port, do you found a solution?

  3. #3
    ROG Guru: Green Belt Array geneo PC Specs
    geneo PC Specs
    MotherboardMaximus XII Hero
    Processori9-10900k 5.1Ghz AVX0 @ 1.28v core, delid
    Memory (part number)64 GB G.Skill TridentZ RGB 3200/CL14 @ 3600 CL16
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1Samsung 512 GB 960 Pro
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black and 6TB IronWolf Pro HDD
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    CaseFractal Design Meshify 2 dark tint
    Power Supply750W Seasonic Prime Ultra Titanium
    Keyboard CM Quickfire Rapid TKL
    Mouse Logitech G305
    Headset Bose QC15
    Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub, Bose QC-15
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    geneo's Avatar
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    Same issue for me too.

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