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09-26-2020 02:59 PM #1
- Join Date
- Jun 2020
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- 10
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Fan Xpert 4 - AI Suite 3 SmartMode Fan Speed bug
Hi all, I just want to report a bug using Fan Xpert 4 in AI Suite 3 latest version, which if I select temp multiple sources (more than just 1) for the chassis fan #2, it goes full speed (100%) all the time. I am not facing this bug with chassis fan #1. I am attaching a screenshot and a video showing what's going on. If you need anything else to reproduce it please let me know. I am confident this is a software issue.
Video: https://drive.google.com/file/d/1Kli...ew?usp=sharing
I have done all troubleshooting, re-installed everything, erased everything, same behavior. If I just select 1 temp source for that chassis fan (#2), it works ok, it doesn't matter if it's CPU or GPU
Motherboard: X570-F STRIX
BIOS: 2608 (latest, but facing same issue with olders)
GPU: ROG STRIX GeForce 2070 SUPER
AI Suite 3 v3.00.55
EZ Update v3.00.11 (which it has a bug too, it's not finding any BIOS update at all, I have to go manually to the motherboard's support page and look for it)
Dual Intelligent Processors 5 v2.00.16
System information v2.00.05Last edited by gabrielv; 09-26-2020 at 03:05 PM.
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01-12-2021 02:43 PM #2
- Join Date
- Dec 2012
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- 10
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- 3
Hi I have the same issue with fan 2 port, do you found a solution?
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01-12-2021 05:55 PM #3
geneo PC Specs Motherboard Maximus XII Hero Processor Intel 10700k @ 5.1Ghz Memory (part number) 64 GB G.Skill TridentZ RGB 3200/CL14 @ 3600 CL16 Graphics Card #1 Asus ROG Strix 2070 Super A8G Monitor EIZO Coloredge CG2730 and Viewsonic QHD displays Storage #1 Samsung 512 GB 960 Pro Storage #2 1TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black and 6TB IronWolf Pro HDD CPU Cooler EK-AIO 360 D-RGB Case Fractal Design Meshify 2 dark tint Power Supply 750W Seasonic Prime Ultra Titanium Keyboard CM Quickfire Rapid TKL Mouse Logitech G305 Headset Bose Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub, Bose QC-15 OS Windows 10 Pro X64
- Join Date
- Feb 2014
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- 40
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Same issue for me too.