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  1. #1
    ROG Junior Member Array
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    Sep 2020
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    unable to sync my Strix Helios Case

    Hey Guys;
    my ROG-Build runs fine so far. My Components are:
    Crosshair VIII Formula
    Ryujin 360
    Strix RX5700
    Last week the system found a new home in its Strix Helios Case... Unfortunately I can't get the LED Panel to work with AC
    As shown in my attachment all components are listed and synced fine, except my Helios Case. The Front Plate remains dark in MB-Mode.
    All drivers are up to date, AC updated to 3.1.6.0
    The Helios Case is connected to the motherboards a-rgb connector.

    I have no idea, what might be the problem here - any suggestions to fix it?

    Thanks in advance and have a nice day!
    HoppSingh
    Miniatura de Adjuntos Miniatura de Adjuntos Screenshot.JPG  


  2. #2
    New ROGer Array
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    Oct 2019
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    I just had a very similar issue. This is what fixed it for me, give it a try and see if it helps...

    In Armory Crate, go to the top left option "Device" (Looks like icon of mouse and keyboard).
    Then go to "Addressable Headers" tab on the top.
    There you will see Strip options with Number of LEDs. Both mine were set at 120.
    So, I changed the number of LEDs to 60 on the header I was using, and it started working again. I then changed it back to 120, it applied the setting, and it still works normally.

    So whatever this did reset things to work again even though the setting isn't changed at all.
    Or maybe play around with adjusting the # of LEDs. Good luck.

  3. #3
    ROG Junior Member Array
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    Sep 2020
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    Quote Originally Posted by ImpetuousRacer View Post
    I just had a very similar issue. This is what fixed it for me, give it a try and see if it helps...

    In Armory Crate, go to the top left option "Device" (Looks like icon of mouse and keyboard).
    Then go to "Addressable Headers" tab on the top.
    There you will see Strip options with Number of LEDs. Both mine were set at 120.
    So, I changed the number of LEDs to 60 on the header I was using, and it started working again. I then changed it back to 120, it applied the setting, and it still works normally.

    So whatever this did reset things to work again even though the setting isn't changed at all.
    Or maybe play around with adjusting the # of LEDs. Good luck.
    Thanks for the hint, but did not fix the problem. Tried several numbers, with no luck at all.

    thanks anyway
    greetings
    HoppSingh

  4. #4
    New ROGer Array anilsarkoglu PC Specs
    anilsarkoglu PC Specs
    MotherboardROG CROSSHAIR VIII DARK HERO X570 AM4 AMD Ryzen DDR4 4866MHz (OC)
    ProcessorRYZEN 9 5950X 3.4GHz 4.9GHz 72Mb AM4 65W
    Memory (part number)64GB (2x32GB) TRIDENT Z RGB LED DDR4 4000MHz CL18 1.4V
    Graphics Card #1ROG STRIX LC RX 6800 XT OC (O16G-GAMING 16GB GDDR6 256Bit DX12)
    MonitorODYSSEY G7 LC32G75TQSMXUF 32" 240HZ 1MS (HDMI+DISPLAY) G-SYNC WQHD CURVED LED
    CPU CoolerROG RYUJIN 360 OLED AURA SYNC RGB 3X NOCTUA İPPC 2000 PWM 120MM FAN
    CaseGX601 ROG STRIX HELIOS
    Power SupplyROG THOR 1200W 80+ PLATINUM
    Keyboard ROG STRIX FLARE CHERRY MX RED SWITCH
    Mouse ROG GLADIUS II WIRELESS
    Headset ROG STRIX GO 2.4 TYPE-C KABLOSUZ
    Mouse Pad STEELSERIES
    OS WINDOWS 10 PRO

    Join Date
    Apr 2020
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    Rog strix helios mb mode issue

    I have the same problem!

    Quote Originally Posted by HoppSingh View Post
    Hey Guys;
    my ROG-Build runs fine so far. My Components are:
    Crosshair VIII Formula
    Ryujin 360
    Strix RX5700
    Last week the system found a new home in its Strix Helios Case... Unfortunately I can't get the LED Panel to work with AC
    As shown in my attachment all components are listed and synced fine, except my Helios Case. The Front Plate remains dark in MB-Mode.
    All drivers are up to date, AC updated to 3.1.6.0
    The Helios Case is connected to the motherboards a-rgb connector.

    I have no idea, what might be the problem here - any suggestions to fix it?

    Thanks in advance and have a nice day!
    HoppSingh

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