Results 1 to 2 of 2
-
10-10-2020 05:08 PM #1
- Join Date
- Sep 2020
- Reputation
- 10
- Posts
- 1
[GL504GW] Laptop not detecting headphones as should be
Hello
I can't find a solution to my problem and I think the best place to turn was here. It turns out that I have an Asus Rog Strix Scar II GL504GW and I have a problem connecting my headphones. Usually on all my older laptops, when I plug in a pair of headphones, they usually indicate that they have been plugged in, both on the sound panel and the volume control (reference images*). On the other hand, with my laptop, when connecting headphones, they do not appear in any configuration panel or something like that. There are times when I connect the headphones and the sound keeps going through the speakers, I have to connect and disconnect several times so that the headphones are connected and the sound begins to pass through them, however, despite that, the system still does not it detects them as headphones as such and sometimes it is a bit complicated to configure certain things (for example, calls by Discord)
Is there a way to make the system re-detect the hearing aids as they correspond similar to what I showed in previous images?
Thank you
reference images*
-
10-10-2020 05:32 PM #2
MoKiChU PC Specs Motherboard ASUS ROG Strix Z370-F Gaming Processor Intel Core i7-8700K Memory (part number) Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB) Graphics Card #1 ASUS ROG Strix GTX 1080 Ti OC Monitor ASUS ROG Strix XG35VQ Storage #1 SSD Samsung 970 EVO Plus 500GB Storage #2 SSD Samsung 960 EVO 250GB | SSD Corsair MP510 240GB | SSHD Seagate 2TB CPU Cooler Cooler Master ML240L RGB Case BitFenix Enso Power Supply Corsair TX850M (850W) Keyboard Logitech G413 Mouse Logitech G502 Mouse Pad PECHAM MPad-XXL Headset/Speakers Logitech Z333 OS Windows 10 64 bit 21H1/VB/19043.x
- Join Date
- Aug 2013
- Reputation
- 293
- Posts
- 547
Hi,
You have an ASUS ROG SS3 notebook, so :
You need Realtek Audio Drivers (UAD - ASUS ROG SS3 NB/DT) from the first post of this thread.
Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.