10-12-2020 11:42 AM - last edited on 03-05-2024 07:08 PM by ROGBot
10-12-2020 11:58 AM
cljustin wrote:
Hello JMHR,
Is your BIOS up to date and have you tried clearing CMOS? Also, have you made sure that all 4 sticks are working and none are defective?
01-12-2021 02:04 AM
jmhr85 wrote:
Hello all,
I have recently built a new PC using the ASUS ROG Strix X570-E Gaming Motherboard along with a Kingston HyperX Predator RGB 64 GB (4 x 16 GB) DDR4-3200 CL16 Memory set (HX432C16PB3AK4/64) which was included in the compatibility document for the motherboard but could not managed to make the system post by using the full 64 GB RAM modules installed.
The system booted properly with just 2 memory modules installed (32 GB: 2 x 16) installed in slots 2 and 4.
According to the motherboard specs, it is supposed to support up to 128 GB of RAM and the memory kit should be working fine with full 4 slots used.
Is there somebody who experienced a similar situation?
I'm ok with 32 GB, since it is still a lot of RAM but would love to take full advantage of the purchased memory set. Is there anything that could be done to achieve that?, am I missing something?
Another important thing to mention is that the CPU used in the build is: AMD Ryzen 9 3950X 3.5 GHz 16-Core.
Please find the system full specs shown in my about section for further reference.
Thanks in advance and best regards.
01-12-2021 06:13 PM
cokejcm wrote:
Hi,
I'm expericing the same problem. I have a Ryzen 5 3600 and 4 modules of RAM (Crucial Ballistix). All of them work fine separately but when I put them all together only 32 gb are detected instead of 64. I installed Version 3001 2020/12/08 of the BIOS but still not working. Is ASUS investigating this?
Thanks.
01-13-2021 02:02 AM
jmhr85 wrote:
Hi cokejcm, somewhat I'm glad I'm not the only one... I had no updates on this, also updated BIOS to 3001 recently but same result.
As stated previously, it is sad that the motherboard should support 128 GB RAM max. but can't use even use 64 GB RAM in the reality.
01-25-2021 12:06 AM
jmhr85 wrote:
Hi cokejcm, somewhat I'm glad I'm not the only one... I had no updates on this, also updated BIOS to 3001 recently but same result.
As stated previously, it is sad that the motherboard should support 128 GB RAM max. but can't use even use 64 GB RAM in the reality.
02-22-2021 03:12 PM
cokejcm wrote:
Hi,
I finally found the problem and I wasn't inserting the modules correctly. I know it sounds embarrasing but even when I was hearing the "click", the module was not properly inserted in the rank. @jmhr85 if you have the opportunity try again several times just in case your problem was the same as mine (it's likely not but just in case).
02-25-2021 01:03 PM
02-25-2021 03:38 PM
X570 Fella wrote:
I've also been having problems with my X570-E and running high speed memory with my 5950X. I get random whea crashes in certain games. The system is super unstable with DOCP on at 3000mhz. I have a second set of corsair vengeance rgb ram that is supposed to support up to 4000mhz but I can't even get to BIOS with 4 sticks installed, docp on/off.