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  1. #1
    New ROGer Array
    Join Date
    Oct 2020

    Question Can't find the VIP Card


    I bought a ROG STRIX B550-F GAMING motherboard. On my ASUS Account page, I want to activate the Service Package and to do so, it says I need to enter a "Contract code from VIP Card". The problem is, I can't find the VIP Card anywhere! I have double and triple checked the box my motherboard came in and there is no such thing. Do some motherboards come without the VIP Card? Or could someone have taken it from the box prior to shipping? I'm not sure what an unopened box should look like - should it be sealed with some sort of sticker or wrapped in plastic or something? My box had none of those things.

    I'm so confused Maybe someone can shed some light on this matter.


  2. #2
    Moderator Array
    Join Date
    Feb 2019

    Hello zehh0,
    May you contact our Estonia local team?
    Mon-Fri 09:00-18:00
    Thank you.

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