GT-AX11000: Internet connection stops working after setup and plugging in all devices

[Synomenon]

So I got my AX11000 yesterday. Spent some time setting it up and have an issue. What I've been doing is:
- connect the AX11000 to my laptop's ethernet port
- configure settings to what I need
- this includes adding ~20 devices with reserved IPs
- turning on IPv6 (Native mode then IPv6 DNS of Cloudflare and Google)
- turning on Jumbo Frames and link aggregation in the "Swtich" tab




Once I've configured all settings, I turn the AX11000 off then plug my Cox modem into the AX11000's WAN port followed by:
- my desktop PC to the 2.5G port
- my QNAP to ports 1 and 2 (link aggregation)
- port 3 to a Netgear GS110TPP
- port 4 to a Netgear GS105v2




After plugging everything in and turning the AX11000, none of the devices connected to it can get out to the internet though they show that they have a connection.


After performing the above steps several times, sometimes after turning the AX11000 on for the first time after plugging everything in; my desktop PC is able to get online (can browse sites, etc.) for a few minutes then suddenly it can't though the network icon in the Windows taskbar shows it's still connected.

I have updated the AX11000 to the latest available firmware and performed a 30/30/30 reset.




Anyone else having this issue?

[chris k]

I'm not having this problem but I don't have quite as much going on either. Before any other trouble shooting, power off your modem and router. Give it about 2 minutes and turn the modem back on. Once its fully booted, power on the router and see if the problem is corrected.
If you're still having problems I would recommend turning off everything you mentioned in your post; jumbo frames, link aggression, ipv6 and disconnect the 2 switches. Start turning the features back on one by one then adding the switches one by one. I believe the switches you're using are managed? If so, double check the settings on them, update their firmware, etc.

[JeffLo]

try turning open nat off and on again, and also on wan = port forwarding
also double check if thiers any entry thats wrong on wan = virtual server / port forward
happend to me, when i got the unit a entry was on the port forward thats wasnt my ip range and when i use the open nat port forward for games, everytime i reboot or turn off my router it will connect but to the modem and all, but doesnt have internet

iwan = vitual server / port forwarding i had a entry with 192.168.1.6
open nat port forward = i made a entry to my network in the 192.168.50.xxx range

so this one was the culprit on my end

[JeffLo]

also try resetting the router to factory defaults and reconfigure everything