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  1. #1
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    Crosshair VIII Formula Sudden Shutdown --Bios 2311 Related?

    While playing a video the system just suddenly powered itself down. The screen went blank, the fans stopped, and nothing.

    And in the event viewer there was absolutely nothing about it, but this:

    The previous system shutdown at 7:45:48 PM on ‎10/‎26/‎2020 was unexpected.

    Could this be because of the latest, very new Bios, or the new AMD chipset drivers?

    Usually when this kind of thing happens you see something about it in the event viewer, but here, squat.

    Any thoughts anyone? Thanks in advance for any input or thoughts.

    This was the first time, and should it happen again, I will post here again.

  2. #2
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
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    Usually sudden shutdowns are related to CPU temps or PSU failures.
    Can you list your complete configuration?

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

  3. #3
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

    Join Date
    Mar 2019
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    My CPU temps never go above 68 C with a 3950x and Kraken x62. Also, I do have two 2080ti cards in SLI, but my PSU is a 1200 watt one, which should be more than enough to power the whole system. Also, the demands of playing back a video are very low, and I have done much more demanding tasks for hours with no problems. The system is now six months old and this has never happened before--and even when the ambient temperature here was in the 30s C, as high as 35 C for hours, and with it now in the low 20s.

    Any other ideas?

    To see my system set up you can click on the specs tab and look at the parts to the right of the slash. The left is another system. But basically the above with a lot of fans and a very open case with high airflow. Also the 2080ti cards are turbo, and never go above about 55 degrees and blow the heat out the back of the case (which has industrial grade Noctua fans).

    As for configuration, I have only set the memory and fans in the Bios. The memory settings are as per the memory timings, etc. and were the same with the previous two Bioses--and caused no problems. The fans are fine, and I monitor all of my temps with HWMonitor whenever my rig is on, and I eyeball everything regularly.

    Also, thank you for your quick reply.
    Last edited by Super Gnome; 10-26-2020 at 01:29 PM.

  4. #4
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
    Reputation
    11
    Posts
    136

    I'd rather look in other directions than RAM settings... RAM instability usually brings to BSOD, not to shutdowns.
    Do you have more than one monitoring software? I remember at the very beginning of Zen2 platforms, using more than 1 monitoring software caused shudowns, in my rig there were iCue and AIDA, stopping using one of them solved the problem.
    Can't think of anything else at the moment, but I'm strongly convinced it's not a matter of RAM.

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

  5. #5
    New ROGer Array
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    Same Problem

    Hi, i encoutering the same problems with ROG Crosshair VIII Hero after latest BIOS.

  6. #6
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

    Join Date
    Mar 2019
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    Quote Originally Posted by chrizzo2k19 View Post
    Hi, i encoutering the same problems with ROG Crosshair VIII Hero after latest BIOS.
    Interesting. For about six months, with a Bios for a different Asus motherboard, I had the same, plus loads of BSODs. With the latest BIos for that board, the problems conclusively stopped. Also note, that with one Bios, at least a few users had extremely high, stuck CPU clock speeds and very high CPU temperatures, and as a result we all had to switch back to a previous Bios.

    Regardless, let's see if anyone else reports the same. It is tempting to switch back to the most recent previous BIos, but let's see if we get more of these problems and if others report the same.

    Quote Originally Posted by Baio73 View Post
    Do you have more than one monitoring software? I remember at the very beginning of Zen2 platforms, using more than 1 monitoring software caused shudowns, in my rig there were iCue and AIDA, stopping using one of them solved the problem.
    Can't think of anything else at the moment, but I'm strongly convinced it's not a matter of RAM.

    Baio
    I use HWMonitor only.



    Thanks for the replies guys.
    Last edited by Super Gnome; 10-26-2020 at 10:55 PM.

  7. #7
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

    Join Date
    Mar 2019
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    Posts
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    Just got a BSOD (a day after the above), the first one for this computer. The system ran perfectly otherwise since built, now about six months ago. At the time of this BSOD, I had literally nothing running but NZXT Cam. It was precisely upon hitting "Shutdown" on the Windows menu, and whether or not this is by chance is unknown.
    Last edited by Super Gnome; 10-26-2020 at 11:56 PM.

  8. #8
    New ROGer Array
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    Exclamation

    Quote Originally Posted by Super Gnome View Post
    While playing a video the system just suddenly powered itself down. The screen went blank, the fans stopped, and nothing.

    And in the event viewer there was absolutely nothing about it, but this:

    The previous system shutdown at 7:45:48 PM on ‎10/‎26/‎2020 was unexpected.

    Could this be because of the latest, very new Bios, or the new AMD chipset drivers?

    Usually when this kind of thing happens you see something about it in the event viewer, but here, squat.

    Any thoughts anyone? Thanks in advance for any input or thoughts.

    This was the first time, and should it happen again, I will post here again.
    This morning this happened to me for the first time ever on my system.
    I was surfing this forun and PC has suddenly shut down and after a few seconds, started again itself.
    Only monitoring software is NZXT Cam.

    My PC specs. are:
    Crosshair VIII Formula - Last Bios2311
    Ryzen 7 3800X
    2x8 GB Ram GSkill Neo 3600 Mhz. 16-16-16-36
    Main Drive Samsung 980 Pro 1TB NVME Gen4
    Secondary HDD Seagate Barracuda 8TB
    GPU ASUS TUF Geforce RTX 3080 OC
    PSU Asus ROG Thor 850 W
    Last edited by Javi7269; 10-29-2020 at 06:31 AM.

  9. #9
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    Any of you that have shutdown issues apply voltage tweak cos x570-e also got new bios it seems to apply a voltage tweak by it self its using far less voltage runs far cooler and clocks much higher with new records in cinebench, so voltage tweak you had before may not be stable anymore

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