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  1. #1
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    Question Issue with RAMPAGE VI EXTREME / i9-7980XE / GTX 1060 / CMK32GX4M2Z2400C16

    Hello Everyone,

    I'm writing this post because I'm struggling to understand why my PC is getting an annoying issue that seems to come back over and over.

    The configuration is the following:

    ROG RAMPAGE VI EXTREME Rev 1.xx Bios 3105
    Intel Core i9 7980XE
    128 GB Corsair CMK32GX4M2Z2400C16
    NVIDIA GeForce GTX 1060 6GB (GP 106-400)
    Samsung SSD NVMe m2 850 pro

    Windows 10 pro 1809

    The Bios is set all in auto so no overclocking in place.

    I tried to update to the latest bios available to see if the issue was fixed but I'm still have it.

    Basically what is happening is that the PC remain in a sort of frozen status, no output in the video, not connected to the lan (no ping),you can press mouse and keyboard without have any effect, i also checked the windows logs and i can't find anything helpful to understand the issue.

    All the drivers have been updated, i stress tested, CPU, Ram, Video card, full stress test , and no one showed any sort of issue.

    Temperatures are fine, CPU got the water block on it, and also the mini display on the mainbord seems working normal showing temperatures and no erros.

    It can happen when is in idle , or when no one is logged, happened also when it was on a render manager (Deadline10) and rendering in maya or nuke. The only thing that you can do is manually reboot it.

    I tried to check bios settings as well following some advices from the forum here but the issue is still happening, it was happening with the old bios (2/3 version before) as well.

    Does anyone have some advices on how to fix this issue?

    Any help will be really appreciated.


    Cheers in advance.

    Pirus
    Last edited by IAMPIRUS; 10-26-2020 at 11:24 AM.

  2. #2
    ROG Guru: Grand Master Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH II EXTREME
    ProcessorTHREADRIPPER 3960X
    Memory (part number)TXBD48G4000HC18FBK
    Graphics Card #1GTX Titan X
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    MonitorASUS ROG Swift PG279Q
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    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs
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  3. #3
    ROG Guru: Green Belt Array restsugavan PC Specs
    restsugavan PC Specs
    MotherboardRAMPAGE VI EXTREME
    ProcessorIntel Core i9 7980XE 2.6GHz
    Memory (part number)64GB GSKILL 3.2 GHz 16-16-18-36 2T
    Graphics Card #1ASUS ROG POSEIDON 1080Ti
    MonitorSAMSUNG UD590D
    Storage #1SAMSUNG 970 EVO PLUS 1TB x 3
    Storage #2WD 4TB External HDD
    CPU CoolerNZXT KRAKEN 62
    CaseCorsair Carbine 540
    Power SupplyCorsair AX1200i
    Keyboard Microsoft
    Mouse Microsoft
    Mouse Pad ASUS
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    OS Windows 10 2021 Insider Preview 20257.1005
    Network RouterD-LINK
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    How long had been your setting up purchase ? If not over 30 days on refund time I'd like to recommend you to exchange CORSAIR kits to GSKILL DRAM.

    3 years ago I use GSkill 64GB DDR4 3200 kit with XMP Profile working with no any issued since Windows 7 to Windows 10 2021 H2 Insider Preview Build 20241.1005.
    Core i9 7980XE / R6E 3201 BIOS / Intel 02006A08 MCU 2020-06-16 / VROC VMD 7.5.0.1030 / RST 18.0.0.4897 / ME FW 11.12.80.1734 DV 2040.100.0.1029 / 64GB GSKILL @3.2GHz 16-18-18-38 2T / POSEIDON 1080i GTX + NVIDIA Driver 465.12 WHQL / / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.30.1.1138 WHQL / Microsoft Windows 10 Version 2004 Build 20262.1010 / i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.0.16 WHQL AQC 107n FW 4.2.32 + AQC 2.2.1.0 WHQL. CAM 4.16.0 Realtek HD 6.0.9049.1 WHQL

  4. #4
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    Quote Originally Posted by IAMPIRUS View Post
    Hello Everyone,

    I'm writing this post because I'm struggling to understand why my PC is getting an annoying issue that seems to come back over and over.

    The configuration is the following:

    ROG RAMPAGE VI EXTREME Rev 1.xx Bios 3105
    Intel Core i9 7980XE
    128 GB Corsair CMK32GX4M2Z2400C16
    NVIDIA GeForce GTX 1060 6GB (GP 106-400)
    Samsung SSD NVMe m2 850 pro

    Windows 10 pro 1809

    The Bios is set all in auto so no overclocking in place.

    I tried to update to the latest bios available to see if the issue was fixed but I'm still have it.

    Basically what is happening is that the PC remain in a sort of frozen status, no output in the video, not connected to the lan (no ping),you can press mouse and keyboard without have any effect, i also checked the windows logs and i can't find anything helpful to understand the issue.

    All the drivers have been updated, i stress tested, CPU, Ram, Video card, full stress test , and no one showed any sort of issue.

    Temperatures are fine, CPU got the water block on it, and also the mini display on the mainbord seems working normal showing temperatures and no erros.

    It can happen when is in idle , or when no one is logged, happened also when it was on a render manager (Deadline10) and rendering in maya or nuke. The only thing that you can do is manually reboot it.

    I tried to check bios settings as well following some advices from the forum here but the issue is still happening, it was happening with the old bios (2/3 version before) as well.

    Does anyone have some advices on how to fix this issue?

    Any help will be really appreciated.


    Cheers in advance.

    Pirus
    Sounds very similar to a problem I and others have had with the R6E board. In our case, it was related to that the right side memory banks are unstable and
    solution was to ONLY populate the left side memory slots.

    Try it and see if that helps.

    Read more about that here: https://rog.asus.com/forum/showthrea...g-XMP-settings

  5. #5
    New ROGer Array
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    Thanks you for the help, unfortunately, the PC is couple of year old and have been given to me only now.

    i got the 2nd pc with same components but with the ROG STRIX X299-XE as MB and it seems fine, no issue at all.

    Do you advice o get a 4x32 certify vendor and use it on the left series or ram banks?

    i will have a go to the bios setting properly and check them.

    Really apprecitated the help.

  6. #6
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    I tried to check the bios but I couldn't find the XMP settings.

    Pretty sure those kits support XMP 2.0.

    It can be linked to the fact that all the slots have been filled and 4 kits 2x16 have been installed?

    Do you have any suggestion on how to set up the bios to have more stability?

    The 128GB kit by corsair CMK128GX4M8A2400C14 is discontinued.

    thanks in advance.

  7. #7
    ROG Guru: Orange Belt Array G75rog PC Specs
    G75rog PC Specs
    MotherboardR VI Apex
    ProcessorI9-7900X
    Memory (part number)64GB Gskill Trident Z
    Graphics Card #1AMD Radeon VII EKWB water block
    Graphics Card #2Waste of PCI lanes in NVME environment
    Sound CardStock
    MonitorLG 34" Ultra Wide3440x1440
    Storage #14ea 960 Pro 2TB, 2ea 970 Evo 2TB
    Storage #21ea 960 Pro 1 TB, 1ea 970 Pro 1TB
    CPU CoolerEKWB CPU, Swiftech Res/pump, 400mm Rad
    CaseThermaltake View 91
    Power SupplyNZXT Hale 90 1200W
    Keyboard Logitech G910
    Mouse Razer Ouroboros
    OS W10 64 1809, 1903, Ubuntu Linux
    Network RouterNetgear R9000 + 4ea R9000 AP's, 10 Gb Switch
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    Gskill has a number of 64 & 128 gb kits available for x299.
    DON'T MIX OR COMBINE KITS

  8. #8
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    Quote Originally Posted by G75rog View Post
    Gskill has a number of 64 & 128 gb kits available for x299.
    DON'T MIX OR COMBINE KITS
    I tried to scan the ram with RAMMon as well and the kits seems all having same chipset and hw specs.

    Click image for larger version. 

Name:	rammmm.jpg 
Views:	0 
Size:	284.3 KB 
ID:	86726

    Do you have a model number of a 128 GSkill kit still on sale that is compatible or in the Qualified Vendors List (QVL) for the X299.

    on the latest update of the vendor list, i can't see any 4 x 32 compatible kit.

    Cheers
    Last edited by IAMPIRUS; 11-04-2020 at 01:47 PM.

  9. #9
    ROG Guru: Orange Belt Array G75rog PC Specs
    G75rog PC Specs
    MotherboardR VI Apex
    ProcessorI9-7900X
    Memory (part number)64GB Gskill Trident Z
    Graphics Card #1AMD Radeon VII EKWB water block
    Graphics Card #2Waste of PCI lanes in NVME environment
    Sound CardStock
    MonitorLG 34" Ultra Wide3440x1440
    Storage #14ea 960 Pro 2TB, 2ea 970 Evo 2TB
    Storage #21ea 960 Pro 1 TB, 1ea 970 Pro 1TB
    CPU CoolerEKWB CPU, Swiftech Res/pump, 400mm Rad
    CaseThermaltake View 91
    Power SupplyNZXT Hale 90 1200W
    Keyboard Logitech G910
    Mouse Razer Ouroboros
    OS W10 64 1809, 1903, Ubuntu Linux
    Network RouterNetgear R9000 + 4ea R9000 AP's, 10 Gb Switch
    Accessory #1 Hyper M.2 X16 V2
    Accessory #2 10GB network via Intel 550 Nic
    Accessory #3 2 10GB Asustor NAS 7000 series

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    Newegg has a variety of Gskill x299 kits to sift through.
    I'm not a shopping nanny, just pointing out a usable source.
    Last edited by G75rog; 11-04-2020 at 05:48 PM.

  10. #10
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    Quote Originally Posted by G75rog View Post
    Newegg has a variety of Gskill x299 kits to sift through.
    I'm not a shopping nanny, just pointing out a usable source.
    Thanks for the hint. many kits in that vendor list are discontinued, this is why I was asking if anyone knew one that was still in sale.

    Found a gskill one only and is 1500£ as discontinued product.

    will carry on to search as asus assistance replied me that no 32gbx4 are in the vendor compatibily list.

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