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10-28-2020 08:37 AM #1ROG Junior Member Array aMpEd/uP PC Specs
aMpEd/uP PC Specs Motherboard ASUS ROG STRIX Z370-E GAMING Processor Intel i7 8700K 4.78GHz @ 1.248vcore Memory (part number) 32GB DDR4 3066MHz CL15 (CMK32GX4M4C3000C15) Graphics Card #1 Gainward 1080 "Goes like Hell" GS @ 2.114/11GHz Monitor ASUS ROG Swift PG279Q 27" 144Hz IPS Storage #1 Samsung NVMe 960 EVO 500GB SSD Storage #2 Samsung 850 EVO 1TB | IronWolf 10TB + WD Red 3TB HDD CPU Cooler Noctua NH-D15 Case Fractal Design R5 Black Pearl with 5x Noctua NH-A15, 1x Noctua NH-F12, 1x Fractal Design GP140 Power Supply Corsair RM750x Keyboard Corsair K70 Rapidfire Mechanical MX Speed Mouse Logitech G403 Wireless, Steelseries Rival 600 Headset Steelseries Artis Pro Mouse Pad ASUS Sheath XXL, ASUS CEREBERUS XXL Headset/Speakers Audio Pro T14 + Audio Pro AddonSub OS Windows 10 Pro 64-bit Network Router ASUS RT-AC87U Accessory #1 Delgato Greenscreen Accessory #2 Canon 80D as cam
- Join Date
- Jan 2018
- Reputation
- 10
- Posts
- 3
Asus ROG PG349Q "Keys locked" Please help!
Hi, I got an Asus ROG PG349Q 34" monitor. I'm really happy with it, but got a HUGE problem that makes me crazy.
Somehow the monitor is locked and I can't get it away. Look at the picture, this is what shows regardless what I press on the screen:
I can't for my life get that meny lock away! I've tried to press down the joystick for 5 seconds or more, I've tried to press the "X" button (the one under the joystick) for 5 seconds or more. I can't find any more documentation with other solutions. Please help, I can't change ANY of the in-monitor settings. :/
Best regards,
Tommy aka aMp!
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10-29-2020 12:20 AM #2ROG Junior Member Array aMpEd/uP PC Specs
aMpEd/uP PC Specs Motherboard ASUS ROG STRIX Z370-E GAMING Processor Intel i7 8700K 4.78GHz @ 1.248vcore Memory (part number) 32GB DDR4 3066MHz CL15 (CMK32GX4M4C3000C15) Graphics Card #1 Gainward 1080 "Goes like Hell" GS @ 2.114/11GHz Monitor ASUS ROG Swift PG279Q 27" 144Hz IPS Storage #1 Samsung NVMe 960 EVO 500GB SSD Storage #2 Samsung 850 EVO 1TB | IronWolf 10TB + WD Red 3TB HDD CPU Cooler Noctua NH-D15 Case Fractal Design R5 Black Pearl with 5x Noctua NH-A15, 1x Noctua NH-F12, 1x Fractal Design GP140 Power Supply Corsair RM750x Keyboard Corsair K70 Rapidfire Mechanical MX Speed Mouse Logitech G403 Wireless, Steelseries Rival 600 Headset Steelseries Artis Pro Mouse Pad ASUS Sheath XXL, ASUS CEREBERUS XXL Headset/Speakers Audio Pro T14 + Audio Pro AddonSub OS Windows 10 Pro 64-bit Network Router ASUS RT-AC87U Accessory #1 Delgato Greenscreen Accessory #2 Canon 80D as cam
- Join Date
- Jan 2018
- Reputation
- 10
- Posts
- 3
**Problem solved!**
I just tried different combinations (the manual says press the joystick in the down direction, which does not work) until I all of a sudden maneged to guess the right thing to do. I'm not 100% positive, but I'm pretty sure I unlocked it by pressing the joystick to the right (if you sit in front of the monitor) meanwhile I pressed in the "X" button on the screen, and did that for 5-6 seconds without letting anyone of them go.
My question to ASUS is why the quick start guide has the wrong solution printed? It might be worth mentioning that it's a EU sold monitor if there's a difference between NA and EU versions.
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