Strix RTX 3090 Fan vibration issues

[olearyd7]

The quality of ASUS products is good, its just the customer support that is horrible. Look at this thread and the statements from them... basically nothing...
But this has been the case for many years.

I love the performance, the temps are good and the quality of the product is almost great. But to let something like this out of the factory and do nothing about it afterwards is a complete joke.

No matter how good the product is, if they continue like this why are people still supporting them. Would you buy another car from a dealership if something is broken from day one and they basically ignore you...Amazon is the size it is because they put the customer first. ASUS should take notes

[MrHDR]

My third 3090 Strix OC card just arrived (second replacement), this one is even worse, what the hell.

[olearyd7]

My third 3090 Strix OC card just arrived (second replacement), this one is even worse, what the hell.

Newer batches aren't any better so by the looks of it. At least they've replaced your card I guess...my only option is a refund by all accounts. I only hope I snag another brand card and will enjoy refunding it then

[JronMasteR]

I love the performance, the temps are good and the quality of the product is almost great. But to let something like this out of the factory and do nothing about it afterwards is a complete joke.

No matter how good the product is, if they continue like this why are people still supporting them. Would you buy another car from a dealership if something is broken from day one and they basically ignore you...Amazon is the size it is because they put the customer first. ASUS should take notes

Completely agree with you. They should not replace the cards until they have a fix for this issue. A statement like "we are aware of this issue and will let you know once we have a fix, thank you for your patience".
Then, once they have a fix, they should let the customer choose to replace for example the heatsink themselves or sending the card in for a fix.

[curthard89]

Im honestly so happy to get a MSI Suprim X 3090 as a replacement, no issues what so ever, its cooler, runs quieter and can finally play games without worrying about some buzzing that all eventually occur. It also gets higher clocks than the Strix OC at a much lower voltage (out of the box).

Its sad to hear the experiences people have the Strix cards, they look really nice but QC is just terrible, myself, getting 2 cards that are screwed, and that one from the other day where the shroud was hanging off.

And seeing MrHDR with 3 defective cards. It's just not good enough, only people that seem to get good cards are reviewers who get priority over us getting what we paid for.

I am seeing people with 3080's and 3070's also with the same issue, 3070's less due to not reaching those temps anyway due to the TDP so fans never ramp up that high.*

[MrHDR]

Im honestly so happy to get a MSI Suprim X 3090 as a replacement, no issues what so ever, its cooler, runs quieter and can finally play games without worrying about some buzzing that all eventually occur. It also gets higher clocks than the Strix OC at a much lower voltage (out of the box).

Its sad to hear the experiences people have the Strix cards, they look really nice but QC is just terrible, myself, getting 2 cards that are screwed, and that one from the other day where the shroud was hanging off.

And seeing MrHDR with 3 defective cards. It's just not good enough, only people that seem to get good cards are reviewers who get priority over us getting what we paid for.

I am seeing people with 3080's and 3070's also with the same issue, 3070's less due to not reaching those temps anyway due to the TDP so fans never ramp up that high.*

I'm just considering asking the retailer i got mine from for a Suprim X too, i've only had problems with these Strix 3090 since late last year, it's a real shame because i really like Strix products.

[curthard89]

I'm just considering asking the retailer i got mine from for a Suprim X too, i've only had problems with these Strix 3090 since late last year, it's a real shame because i really like Strix products.

I can highly recommend it, it runs cooler, not as noisy, i've not seen the GPU hit 70deg yet (same aggressive fan curve, runs around 70% fan at 67deg(ish). Comes with a sag holder upper too :-).

It has a lower power limit, 450w is the max it can go (with the slider maxed), but it still reaches higher clocks than the Strix as it's not getting dropped down due to thermals. Averaging around 2010mhz on the core.

[MrHDR]

I can highly recommend it, it runs cooler, not as noisy, i've not seen the GPU hit 70deg yet (same aggressive fan curve, runs around 70% fan at 67deg(ish). Comes with a sag holder upper too :-).

It has a lower power limit, 450w is the max it can go (with the slider maxed), but it still reaches higher clocks than the Strix as it's not getting dropped down due to thermals. Averaging around 2010mhz on the core.

Ended up requesting one, hopefully i won't have to deal with all these issues anymore.

[Eismc2a]

Don't send your card in for RMA, you will not get your card back from Asus.....I have followed the advice of Blake and did that about a month ago now. Today I got the information that Asus can't repair my card and I can either get a refund or wait at the end of the line for a new one.....really great this....I am not sure what Asus is doing here or if they are trying to make extra profit off the inflated prices but this is not customer friendly at all.

Here is a video of my issue: https://youtu.be/Kpg6-co4JK4 . I am sure Asus is capable of swapping a fan.....

@Blake, could you comment on this. I am not happy at all.

Update: My seller agreed to place me first in line luckily. They also told me that 99% of the cards with this very same issue are refunded by Asus and not repaired.

[sookainian]

Hello everyone, I have had an Asus Rog Strix 3090 OC for about a month, and I wanted to share my experience, three weeks after having it the fan closest to the video connections started making noise, the same thing happens to other users From this forum, I have contacted Asus Spain I told them my case and I am still waiting for them to tell me something; As I consider myself a knowledgeable user and given my situation, I examined the card carefully and noticed that the fan in some area was very close to the card housing, without actually touching, I disassembled the card, accessed the fans that are fixed with two screws and the fan that made noise by loosening the two screws I put it more in the center, take advantage of it and cleaned the thermal paste and reapplied it, I mounted the card and I have been more than a week without any noise. I share my experience because it solved the problem for me. A greeting.

Sorry i dont really understand... what you did to solve the issue ?

Is it because the screw holding the fan is loose and need to be tighten ?