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  1. #1
    ROG Enthusiast Array
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    Nov 2013
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    3.2.4.0 - zero sync devices!

    Judging by the previous version 3.1.6.0 if I recall correctly, I was really beginning to be excited for what was next for Armoury Crate -- judging by the absence of issues.

    I do believe that I may have jinxed myself.

    So all worked as expected with this latest version until I rebooted my pc where the devices from the "Sync Devices" page disappeared.

    ...Any ideas?
    ...Anyone?


    P.S From the usual Armoury Crate - related errors on the Windows 10 Reliability Monitor, a new (related) error popped up which I never have seen before. It goes by the name of "FileOperator" with a CLR20r3 problem event name. Its' path links back to ROG Live Service... which I believe to this day triggers ALL EAC GAMES' process of ending the game program due to that very service being a "threat" to game fairness....

  2. #2
    ROG Member Array ScottTSilver PC Specs
    ScottTSilver PC Specs
    MotherboardAsus Prime X299 Edition 30
    ProcessorIntel i9-10980XE
    Memory (part number)G.Skill Trident Z RGB 96gb (F4-3200C16Q-32GTZR)
    Graphics Card #1Nvidia RTX 3090 FE
    Graphics Card #2ROG-STRIX-RXVEGA64-O8G-GAMING
    Sound CardMobo
    MonitorLG 4k TV C9 120hz
    Storage #1Samsung 970 Pro
    Storage #2Samsung 970 Pro
    CPU CoolerDeepcool Captain 360EX White
    CaseThermaltake Core P8 Tg
    Power SupplyCorsair AX1500i
    Keyboard Azio Retro Classic
    Mouse Logitech MX Master 3
    Mouse Pad Corsair MM1000Qi
    Headset/Speakers Onkyo 7.2 Home Theater souuround
    OS Windows Pro for Workstations 21H1
    Network RouterHitron Cable Modem - Netgear SX10 - Netgear S8000 - Netgear S8000
    ScottTSilver's Avatar
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    Jul 2019
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    me to

    I also have this issue, thought at first it was because I upgraded to Windows 10 20H2 but i restored my 2004 backup image and when AC updated i got the same result nothing detected

    I've spent many hours cleaning any trace of ASUS software from my system, manually cleaning the registry/deleting hidden directories ect ect.

    whatever updated files AC is downloading they are broken and since an offline installer does not exist I imagine there are a huge number of users affected

  3. #3
    New ROGer Array
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    Mar 2020
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    The same problem

    i have the same problem with both win 2004 and 2009

    my bord ROG MAXIMUS XI HERO (WI-FI)

    i try to do fresh install but nothing fix

    plz guys update your app so we enjoy our pc

  4. #4
    ROG Member Array
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    Aug 2020
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    same problem and reported by asus reply by asus in text

    Thanks for your email.

    Remove Armoury Crate, Aura Sync and all components within Windows safe mode. Then clean the system using CCleaner or System Ninja. This ensures that the registry is clean and all parts of Asus Aura are completely removed.

    After this restart the computer and only install the latest version of Asus Sync from the below website. Please note that you install this by right clicking on the setup file and then executing with administrator rights.

    https://www.asus.com/campaign/aura/global/

    I tested this reply from asus support and it works.
    the link is a rollback to 3.1.6.0
    think there is something wrong with the new update indeed.
    Last edited by Crashbelgium; 11-02-2020 at 04:40 PM.

  5. #5
    ROG Member Array ScottTSilver PC Specs
    ScottTSilver PC Specs
    MotherboardAsus Prime X299 Edition 30
    ProcessorIntel i9-10980XE
    Memory (part number)G.Skill Trident Z RGB 96gb (F4-3200C16Q-32GTZR)
    Graphics Card #1Nvidia RTX 3090 FE
    Graphics Card #2ROG-STRIX-RXVEGA64-O8G-GAMING
    Sound CardMobo
    MonitorLG 4k TV C9 120hz
    Storage #1Samsung 970 Pro
    Storage #2Samsung 970 Pro
    CPU CoolerDeepcool Captain 360EX White
    CaseThermaltake Core P8 Tg
    Power SupplyCorsair AX1500i
    Keyboard Azio Retro Classic
    Mouse Logitech MX Master 3
    Mouse Pad Corsair MM1000Qi
    Headset/Speakers Onkyo 7.2 Home Theater souuround
    OS Windows Pro for Workstations 21H1
    Network RouterHitron Cable Modem - Netgear SX10 - Netgear S8000 - Netgear S8000
    ScottTSilver's Avatar
    Join Date
    Jul 2019
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    uh

    problem is all the installers download latest files during install, i have installers all the way back to original armory crate but for some time now they all download whatever is latest files

  6. #6
    ROG Junior Member Array truss1968 PC Specs
    truss1968 PC Specs
    MotherboardROG Maximus XI Hero (wi-fi)
    ProcessorIntel i9 9900k
    Memory (part number)F4-3600C16D-16GTZR
    Graphics Card #1Asus ROG Strix GeForce RTX 2080ti
    MonitorAcer S230HL

    Join Date
    Nov 2013
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    Posts
    1

    +
    I used the armoury crate uninstaller then reinstalled it.

  7. #7
    ROG Enthusiast Array Razer68 PC Specs
    Razer68 PC Specs
    MotherboardASUS ROG STRIX Z390-F GAMING
    ProcessorIntel Core i7-8700K
    Memory (part number)HyperX Fury DDR4 3200MHz 16GB
    Graphics Card #1Nvidia GeForce GTX 1070 Armor OC
    Sound CardSupremeFX S1220A CODEC
    MonitorAsus 27" LED G-Sync ROG Swift PG278QR
    Storage #1Samsung 860 EVO 500GB SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerCorsair Hydro Series H60 CPU Cooler
    CaseNoctua NF-F12 PWM 120mm Fan
    Power SupplyCorsair TX850M, 850W PSU
    Keyboard ASUS ROG Strix Flare Cherry MX/BUNGEER M4
    Mouse ASUS ROG Gladius II Origin / Xtrfy M42
    Headset ASUS ROG Throne/ASUS ROG Theta 7.1 Gaming Headset
    Mouse Pad ASUS ROG Sheath Mousepad/Xtrfy GP1 XL
    Headset/Speakers Edifier S530D
    OS Windows10 20H2
    Network RouterAsus ROG Rapture GT-AX11000 Nordic
    Accessory #1 ASUS RT-AC86U AiMesh AC2900
    Accessory #2 Fractal Design Define R6 Black
    Accessory #3 Asus Rog Strix Arion /Samsung SSD 2TB
    Razer68's Avatar
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    Dec 2018
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    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.24
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.14
    ASUS AURA Extension Card HAL 1.0.24
    ASUS AURA Motherboard HAL 1.0.68.0
    ASUS Keyboard HAL 1.01.35
    ASUS Mouse HAL 1.1.0.27
    AacAudioHal 1.3.18.0
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    ENE_ESD_ASM_HAL 1.0.9.5
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3

    Problems with
    Asus ROG Strix Flare drivers and Asus ROG Gladius II can not set anything at all

  8. #8
    New ROGer Array Leopard_br PC Specs
    Leopard_br PC Specs
    MotherboardB550 Rog Strix WiFi
    ProcessorRyzen 3600x
    Memory (part number)Crucial Ballistix RGB (2 x 8GB) 3600
    Graphics Card #1Gigabyte RTX2070 Aorus Super
    MonitorAOC HERO 27
    Storage #1SSD XPG SX8100 512GB, M.2, 3500MB/s
    Storage #22 x Seagate BarraCuda, 2TB
    CPU CoolerLUCIFER V2
    CaseThermaltake Commander C33 TG ARGB
    Power SupplyCX750 – PSU ATX
    Keyboard Logitech G613
    Mouse Logitech G603
    Headset Logitech G533 Wireless
    Mouse Pad Logitech G240
    Headset/Speakers Logitech G533 / Z607 5.1
    OS Windows 10
    Network RouterDir 846
    Accessory #1 Webcam C922 Pro
    Accessory #2 Condenser microphone USB Blue Snowball Ice Branco
    Accessory #3 Board Elgato 4K60 Pro MK.2 / Stream Deck Mini Elgato

    Join Date
    Sep 2020
    Reputation
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    Posts
    3

    3.2.4.0 - b550 rog strix wifi- aura not sync devices

    No devices available, the basic does not work asus.
    Everything was working yesterday, I called today and doesn't recognize any fans or memories, they should have the option of returning the driver that worked, regrettable, and reinstalling windows is not the solution and only in the last case.

  9. #9
    ROG Member Array
    Join Date
    Aug 2012
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    Quote Originally Posted by Leopard_br View Post
    No devices available, the basic does not work asus.
    Everything was working yesterday, I called today and doesn't recognize any fans or memories, they should have the option of returning the driver that worked, regrettable, and reinstalling windows is not the solution and only in the last case.
    You are not alone dude. i thought i messed up my fans settings but turn up the armoury crate silently update in the background and crash all my device. no aura sync device was found and stuck in the update loop. sigh..previous update was working solid fine.

  10. #10
    New ROGer Array
    Join Date
    Nov 2020
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    I reached out to ASUS:

    I'm sorry to hear that you are experiencing issues.

    Kindly download and install the following drivers linked below and let us know if it has fixed the issue:

    https://dlcdnets.asus.com/pub/ASUS/m..._20200716R.zip

    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip

    https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip

    https://dlcdnets.asus.com/pub/ASUS/m...190403B.zip​

    https://dlcdnets.asus.com/pub/ASUS/m...up_3.00.65.zip

    I just installed chipset drivers, reinstalled AIsuite, used Armoury crate uninstall and re-installed and it seems to be fine?

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