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  1. #121
    ROG Member Array
    Join Date
    Dec 2020
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    5

    Quote Originally Posted by mystismile View Post
    1. ROG STRIX SCAR 17 G732LXS-HG059T
    2. ROG STRIX SCAR 17 G732LXS-HG059T
    3. Aura Creator
    4. Wired / wireless connection --> Both
    5. Reinstalled Windows? Yes
    6. Windows version & build Windows 10 Famille 1909
    7. Previous version of firmware or software that worked as expected ArmoryCrate 2.7 Working Great
    8. Clear description of your issue
    I cannot save the light map of the keys on my keyboard in profiles (error message). It is also impossible for me to choose a profile already created with Aura Creator in Armory Crate

    9. Any screenshots of the issue
    Attachment 87149
    Attachment 87150

    10. Use our new log collection function: Settings=>About=>App diagnostics
    Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

    Log ----> https://fromsmash.com/Logamoi

    I have nearly the same Problem. Aura Creator only works, if i stop the Armoury Crate Service. As soon as this Service is stopped i can save Profiles in Aura Creator. When i start the Armoury Crate Service, no Profiles from Aura Creator are shown in the Drop-Down and if i want to save a Profile in Aura Creator i get the mentioned Error with Service Error and to restart the System. I double checked that everything from Aura and Armoury Software is Up-to-Date.

    So the only workaround to get Aura Creator to work is to deactivate the Armoury Crate Service. Which, who wonders, makes Armoury Crate disfunctional. I think thats not intended.
    Last edited by borgwald; 12-18-2020 at 05:31 PM.

  2. #122
    New ROGer Array BMike79 PC Specs
    BMike79 PC Specs
    MotherboardASUS B550 TUF Gaming Plus
    ProcessorAMD Ryzen 7 3800x
    Memory (part number)Corsair LPX 16 GB DDR4 3200
    Graphics Card #1Zotac NVidia Geforce RTX 2070 Mini
    Sound CardRealtek Onboard Audio
    MonitorAcer CB271HU 2560x1440
    Storage #1Crucial MX300 525 GB
    Storage #2Toshiba E300 3 TB
    CPU CoolerNoctua NH-U12A
    CaseSharkoon S25-V
    Power SupplyBeQuiet Straight Power 11 500 W
    Keyboard Cherry Steam XT
    Mouse Microsoft Intellimouse 1.1A
    OS Windows 10 Pro 64bit 2004
    Accessory #1 XBox 360 Gamepad wireless

    Join Date
    Aug 2020
    Reputation
    10
    Posts
    4

    Edge Beta uninstall

    Quote Originally Posted by burakdede View Post
    Same here. Latest update from Armoury Crate installs Edge Beta and you can't even uninstall it.

    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.24
    Armoury Crate service 3.2.5
    The easiest way to uninstall Edge Beta (if you know it) is to go to "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer"
    Right click on "MicrosoftEdgeBetaEnterpriseX64.msi" and choose uninstall.

    I would also recommend to delete "C:\Users\<username>\AppData\Local\Microsoft\E dge Beta"

    Regards, Mike

  3. #123
    New ROGer Array
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    Dec 2020
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    1

    Can't control RGB on motherboard / Addressable header

    1/15/21 Update: On my 30th or so time through the Uninstall Armoury Crate > Reboot > Reinstall Armoury Crate cycle, on rebooting I got a BIOS message "BIOS is updating LED firmware" and then it worked after that. Wish I knew what finally triggered that, but my problem is resolved now.

    1. PC / Laptop: PC
    2. Aura Sync products: Motherboard: Asus Prime X570-Pro (BIOS v3001). RAM: G.SKILL Trident Z Neo 32GB (2 x 16GB)
    3. 3rd-party peripheral, audio, or lighting software: N/A
    4. Wired / wireless connection: Wired
    5. Reinstalled Windows?: Yes
    6. Windows version & build: 20H2 19042.685
    7. Previous version of firmware or software that worked as expected: New build, has never worked
    8. Clear description of your issue: Cannot control RGB on motherboard or addressable header (have 3 AIO fans and AIO pump plugged into header) because these devices do not appear in AURA Sync>Sync devices section of Armoury Crate. Memory is the only device that shows up here. RGB components are lighting up with default pattern, but cannot be controlled. Have tested this on a fresh install of Windows with only Armoury Crate installed and still have issue.
    9. Any screenshots of the issue: Screenshot attached
    10. Use our new log collection function: Settings=>About=>App diagnostics: Sending link to log via DM.

    From the Service version section:
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.24
    Armoury Crate lite service 3.2.4
    ASUS AURA Extension Card HAL 1.0.24
    AacVGA 0.0.3.0
    KingstonDram 1.0.28
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3
    Universal Holtek RGB DRAM 1.0.0.1
    WD_BLACK AN1500 1.0.12.0g
    Miniatura de Adjuntos Miniatura de Adjuntos ac2.JPG  

    Last edited by bad_at_names; 01-15-2021 at 02:46 PM. Reason: Update - Problem Resolved

  4. #124
    ROG Guru: Yellow Belt Array Al3xG PC Specs
    Al3xG PC Specs
    MotherboardB360-F Gaming
    Processori7-8700
    Graphics Card #1Strix 3080 OC
    Monitor27UK650 4k
    Power Supply750w
    Keyboard Strix Flare
    Mouse Gladius 2 Origin
    Headset Delta C
    Mouse Pad Balteus
    OS Win 10 20H2
    Accessory #1 Aura Terminal

    Join Date
    Jun 2018
    Reputation
    13
    Posts
    127

    Strix 3080 resets color

    Strix 3080 does not save its color mode and does not restore it after Windows 10 is started. If power supply was switched off it does not save profile too and always resets to rainbow mode. If you want to change the color and open AC its always restes to static RED. Please fix it.

  5. #125
    ROG Junior Member Array
    Join Date
    Mar 2013
    Reputation
    10
    Posts
    4

    v3.2.4.0
    Mobo: ROG RAMPAGE V EDITION 10

    Routinely Armoury's HAL will just up and die. Leaving the lighting stuck (even if it's something like Stary Night; the "twinkling" stops). From then on, until a reboot, Armoury no longer sees the motherboard.

    Didn't have this issue prior to updating.

  6. #126
    ROG Member Array nagus PC Specs
    nagus PC Specs
    MotherboardROG Strix X570-E
    Processor1600X
    Memory (part number)F4-3200C14D-32GTZN
    Graphics Card #1ROG Strix Radeon RX Vega 56
    MonitorC32HG70
    Storage #1850EVO
    Storage #2860EVO
    CPU CoolerMugen5
    OS W10
    nagus's Avatar
    Join Date
    Sep 2019
    Reputation
    10
    Posts
    7

    Thumbs up

    This Armoury Crap still dosent work. Doesent beleve it would at any time! ASUS has expensive Hardware and is not able to make a software for that. This is so disappointing ! ASUS is so disappointing !

    Upadate not working.

    Try now about 13 months and many BIOS/Armory versions to be able to control my light.

    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.22
    Armoury Crate lite service 3.2.4
    ASUS AIOFan HAL 1.1.15
    ASUS AURA Motherboard HAL 1.0.69.0
    AURA DRAM Component 1.0.54
    ENE RGB HAL 1.1.28.0
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.1
    Patriot Viper M2 SSD RGB 1.0.6.3
    Universal Holtek RGB DRAM 1.0.0.1
    WD_BLACK AN1500 1.0.12.0


    Miniatura de Adjuntos Miniatura de Adjuntos
    Click image for larger version. Name: Screenshot 2020-10-05 211726.jpg Views: 0 Size: 82.7 KB ID: 86581

    Click image for larger version. Name: Anmerkung 2020-07-10 180111 (2).jpg Views: 0 Size: 66.1 KB ID: 86582
    Miniatura de Adjuntos Miniatura de Adjuntos 2020-12-21 16_48_33-ARMOURY CRATE.jpg  

    2020-12-21 16_48_11-ARMOURY CRATE.jpg  

    Last edited by nagus; 12-21-2020 at 05:21 PM.

  7. #127
    New ROGer Array
    Join Date
    Oct 2020
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    10
    Posts
    1

    FF Code

    Crosshair VIII Hero / 5900x

    After installing the Crate I constantly get the FF code on my motherboard, if I uninstall it the error goes away.

  8. #128
    New ROGer Array
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    Jul 2020
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    Exclamation Motherboard Z390E-Gaming not supported

    1. PC : Asus Strix Z390-E Gaming // I9 9900K

    2. Aura Sync products :
    MB : Asus Strix Z390-E Gaming
    RAM : G.Skill F4.3600c16Q-64GTZR
    GC : Asus Strix 2070 RTX
    BOX : Cooler Master Cosmos C700M
    MOUSE : Asus ROG SPATHA

    3. 3rd-party peripheral, audio, or lighting software :
    SOFTWARE : Corsair ICUE 3.36.125
    KEYBOARD : Corsair K95 RGB Platinum
    SSD PCie : Aorus ALC NVme 500
    SOFT Audio : ASTRO Command Center 1.0.216

    4. Wired / wireless connection ---> Wired

    5. Reinstalled Windows ? ---> NO

    6. Windows version & build ---> Windows 10 Professionnal 20H2 19042.685

    7. Previous version of firmware or software that worked as expected :
    I've installed different version of Armory Crate and it never worked properly on my PC. I have never been able to see all the components compatible with Aura Sync.

    8. Clear description of your issue :
    After 3 months of uninstalling and installing Armory Crate, changing BIOS version, ... I'm coming to find help on this forum. Despite all my research and test, I still can't see my motherboard (Asus Strix Z390-E Gaming).
    I tried to install Aura Sync version 1.07.79_V2.2. but it doesn't work either.
    Worse yet, with the latest version of Armory Crate 3.2.4.0, I can't even see my RAM (G.Skill F4.3600c16Q) anymore.


    9. Any screenshots of the issue
    Click image for larger version. 

Name:	Capture01.JPG 
Views:	5 
Size:	73.4 KB 
ID:	87303

    10. Use our new log collection function: Settings=>About=>App diagnostics : Log Sent !

    Thank you for your help !
    PS : sorry for my English
    Last edited by fire_wa_6000; 12-23-2020 at 06:34 PM.

  9. #129
    New ROGer Array
    Join Date
    Dec 2020
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    2

    ASUS Mothership GZ700 CPU OC No Longer Working in Armoury Crate

    Include the following info:
    1. ASUS Mothership GZ700GX
    2. ROG PUGIO II, Internal Keyboard
    3. 3rd-party peripheral, audio, or lighting software [N/A]
    4. Wired / wireless connection [Wired]
    5. Reinstalled Windows? [No]
    6. Windows version & build

    Edition Windows 10 Pro
    Version 20H2
    Installed on 7/22/2020
    OS build 19042.685
    Experience Windows Feature Experience Pack 120.2212.551.0


    7. Previous version of firmware or software that worked as expected [Before 20H2 Windows 10 and Intel Updates]

    8. Clear description of your issue
    ASUS Mothership GZ700 CPU OC No Longer Working in Armoury Crate.
    Before that the disable mcupdate_GenuineIntel.dll method worked to restore OC for the CPU.
    Now that method no longer works. I didn't pay $6,500 USD for a gaming laptop that can't OC.


    METHOD
    https://www.reddit.com/r/overclockin...amd_microcode/
    https://www.reddit.com/r/overclockin...ith_overclock/

    Proposed solution
    Update the BIOS to give overclocking control like the AI suite in other motherboards.

    Update ASUS software to override and bypass this limitation like ThrottleStop 9.2
    https://www.techpowerup.com/download...-throttlestop/


    9. Any screenshots of the issue
    Attachment 87304

    10. Use our new log collection function: Settings=>About=>App diagnostics
    Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

    I will PM you the logfile MasterC@ROG



    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.24
    Armoury Crate service 3.2.5
    ASUS Aac_NBDT HAL 2.4.4.0
    ASUS Keyboard HAL 1.0.39
    ASUS MB Peripheral Products 1.0.31
    ASUS Mouse HAL 1.1.0.27
    AacAudioHal 1.2.8
    AacDispaly 1.1.23

  10. #130
    ROG Guru: Yellow Belt Array zocker PC Specs
    zocker PC Specs
    MotherboardROG STRIX Z490-H GAMING
    Processori9-10850K
    Memory (part number)32GB Corsair Vengeance LPX
    Graphics Card #1RTX 3090 Founders Edition
    Sound CardSound Blaster ZxR
    MonitorAcer Predator XB273K
    Storage #1Samsung 960 EVO NVMe M.2
    Storage #2Samsung 860 EVO 2TB
    CPU CoolerNoctua DH15-S
    CaseENTHOO 719
    Power Supplybe quiet! Dark Power Pro 11 1000W
    Keyboard Corsair K65 Rapid Fire
    Mouse ROG Gladius II
    Mouse Pad HyperX HX-MPFS-S-L FURY S Speed Edition Pro
    OS Windows 10
    Network RouterFritzbox 6590
    zocker's Avatar
    Join Date
    Jul 2016
    Reputation
    10
    Posts
    138

    Please make the PrtSc key assignable for Mouse!!
    i9-10850K
    ROG STRIX Z490-H GAMING
    RTX 3090 Founders Edition
    32GB Corsair Vengeance LPX
    Samsung SSD 960 EVO 250GB
    Sound Blaster ZxR

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