Armoury crate v3.2.4.0 [report here if any issues]

[TSportM]

its taking like forever to load online profile ASUS servers are dead again for shure

[FlufflePuff1337]

Windows language is dutch
App is mixing dutch and french language
Can i just have dutch or just pure english app thanks.
The aura creator also has similar issue with chinese language and dutch language mixed with windows being dutch.
I won't bother providing screenshots.
Aura creator also does not allow to control memory please fix the app is useless without it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AIOFan HAL 1.1.14
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.69.0
AacVGA 0.0.3.0
KingstonDram 1.0.28
AURA DRAM Component 1.0.54
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

[Tridium82]

1. PC : ROG Rampage VI Encore
2. Aura Sync products: ROG Rampage Encore VI motherboard, monitor (ug27u), ROG Strix flare keyboard, ROG strix RTX2080TI x2, Asus Thor1200 Power Supply,
3. 3rd-party peripheral, audio, or lighting software: Memory Ram Gskill but the software is only asus armory crate
5. Reinstalled Windows?: YES
6. Windows version & build: Windows 10 20H2 & 19042.630
7. Previous version of firmware or software that worked as expected: 3150
8. Clear description of your issue:Now i see Motherboard, addressableHeader, but have problem with keyboard sync.. and update always in loop.
9. Any screenshots of the issue:




Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AURA Motherboard HAL 1.0.69.0
ASUS Keyboard HAL 1.01.35
AURA DRAM Component 1.0.54
ENE RGB HAL 1.1.28.0
ENE_DRAM_RGB_AURA42 1.00.02
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

[zahirr]

1. PC / Laptop: Zephyrus S GX531GXR
2. Aura Sync products: GX531GXR & ROG Gladius II Wireless
3. 3rd-party peripheral, audio, or lighting software: None
4. Wired / wireless connection: Wireless
5. Reinstalled Windows?: No
6. Windows version & build: Windows 10 20H2 19042.630
7. Previous version of firmware or software that worked as expected: 3150
8. Clear description of your issues:
i) In Armoury Crate=>Fan Speed=> No more decibel (db) status below the RPM.
ii) In Armoury Crate=>System Configuration tile=> the HDR switch doesn't work (can't switch between Multi Zone to Single Zone)
iii) AURA Sync=>Sync devices & AURA effects=> No devices available.
iv) Settings=>Update Center=> AURA Service Update loop.
9. Please refer snapshots.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.22
Armoury Crate service 3.2.5
ASUS Aac_NBDT HAL 2.4.2.0
ASUS Mouse HAL 1.1.0.27

[TSportM]

after the last hal update user center is dead (slow as hell)

opens and looks like this


exact 3 minutes later


Its at you end as i troubleshoot it whith 3 internet conections and VPN

i no you guys dont like us to rant about this but its about time you fix thsi program overall,


cheers

[sa.783]

It's time to fix all these mistakes. Asus does not work well in this direction, when all these errors have already been corrected ... Some disappointments

[burakdede]

[Podupuis]

Im getting lot and lot of crash event with this update on my asus s17 (GX701LV). I have the latest bios and on both version of windows, 1909 and 2004 there is the same problem. Here is only a few one showing up:

Description
Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgen t.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ArmourySwAgent.exe
Application Version: 1.0.0.6
Application Timestamp: 5e815e25
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.18362.1139
Fault Module Timestamp: 6a8e6b97
Exception Code: c000041d
Exception Offset: 00114662
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b04f
Additional Information 2: b04f94384e3d46bcd0f52aa17d9ccad3
Additional Information 3: 7d8e
Additional Information 4: 7d8eabdf6fff0dfdc7c050124fec5dea
Extra information about the problem
Bucket ID: 0e8c539f1e7eb7f63253415ae98360be (1320470974470250686)


Description
Faulting Application Path: C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ArmouryCrate.UserSessionHelper.exe
Application Version: 2.7.6.0
Application Timestamp: 5eafb4b2
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.18362.1171
Fault Module Timestamp: 103a4719
Exception Code: c0000005
Exception Offset: 000000000001cc83
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ac05
Additional Information 2: ac0507478d1c5bd693cfc4fe3987e900
Additional Information 3: ac05
Additional Information 4: ac0507478d1c5bd693cfc4fe3987e900

Extra information about the problem
Bucket ID: 17db59c2134bb7cc6bbea0223d7bad58 (1999211353519926616)

[Monkeyman7890]

I have a few issues one that has been present for some time and two that are new to this update:

1) Armoury Crate no longer detects my RAM (2 sticks of G.Skill Trident Z NEO)
- Armoury Crate stopped detecting it after I updated to version 3.1.6.0 and now after updating to 3.2.4.0 it still does not detect it

2) After updating to the current version (3.2.4.0). I see an update in the update center for:
PRIME X570-PRO
HAL Version 1.1.14 Date: 2020/09/24
If I click update it runs (the progress bar shows up and progresses) but after it finishes it still show the same update

3) In the current version (3.2.4.0) If I click PRIME X570-PRO under Device, it just spins forever and never loads the page

I have tried using the uninstaller and reinstalling multiple times and it does not make a difference.

Here is my system info asked for in MasterC's inital post :
1. PC/Laptop: PC (Custom Built not a prebuilt ASUS Tower)
2. Aura Sync Products: ASUS PRIME X570 PRO Motherboard, ASUS ROG STRIX 2080 SUPER Graphics Card, Cooler Master MasterLiquid ML360R RGB AIO, and 2 sticks of G.Skill Trident Z NEO RAM
3. 3rd-party peripheral, audio, or lighting software: Corsair ICUE (with the Asus plugin disabled)
4. Wired / wireless connection: Wired
5. Reinstalled Windows?: No
6. Windows version & build: Version 20H2 OS Build 19042.630
7. Previous version of firmware or software that worked as expected: The last version of Armoury Crate that I know detected my RAM was 3.0.4.0
8. Clear description of your issue: SEE TOP OF THIS POST
9. Any screenshots of the issue: Here is the update that won't go away:


10. Use our new log collection function: Settings=>About=>App diagnostics: I have PM'd log of me trying to update and a log of me clicking AURA Sync (I assume this log may show why my RAM is not showing up) to MasterC

Finally here is my Service Version Info (MasterC mentions Armoruy Crate Service v3.2.5 in is inital post but I do not see that version anywhere and an not reciving any update to it (unless it is part of the update that shows but does not work):
Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.69.0
AacVGA 0.0.3.0
AURA DRAM Component 1.0.54
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1

[rtangwai]

Just did a fresh Windows 10 install (swapping STRIX X470-F motherboard for a STRIX X570-E in preparation for Ryzen 9 5900X).

Got prompted to install Armoury Crate, which it did successfully. According to the software all the firmwares are updated.

Armoury Crate sees all my Aura devices (Terminal, Gladius II, Claymore, and STRIX X570-E) for LED effects syncing.

However, while it sees the Aura Terminal device in effects syncing it does *NOT* appear in the Devices list, so there appears no way to set the number of LEDs connected to each header. The STRIX X570-E ARGB headers can set the number of LEDs per header.

Do I have to install Aura Sync in order to program the Aura Terminal?