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AURA CREATOR V2.1.3.0 [Please report here if any issues]

MasterC
Community Admin
Community Admin
Release Notes:

Amoury Crate Service v3.2.5 / Armoury Crate Lite Service v3.2.4 + RLS v1.1.10.0 + LS v3.04.24

"Music" effect enhancement: Auto-detect audio output source
Bug fixes and UI enhancement

Newly support models:
Gundam series (Keyboard, Mouse, Headset, Headset stand, Motherboard, AIO Cooler, Graphic card)
[Peripheral] ROG Delta S, ROG Delta ORIGIN, ROG FALCHION, ROG KERIS WIRELESS
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
38,473 Views
70 REPLIES 70

MJr418
Level 9
Aura Creator doesn't apply lighting effects and get Error, still persist even after restart. ( see attachment )


Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AIOFan HAL 1.1.14
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.69.0
AacVGA 0.0.3.0
KingstonDram 1.0.28
AURA DRAM Component 1.0.54
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

I have exactly the same error message. Pls help

MJr418 wrote:
Aura Creator doesn't apply lighting effects and get Error, still persist even after restart. ( see attachment )


Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AIOFan HAL 1.1.14
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.69.0
AacVGA 0.0.3.0
KingstonDram 1.0.28
AURA DRAM Component 1.0.54
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

Is there a way you can set it so we can set lighting via individual 5v and 12v header? That would be great! Also make it so the aura sequence doesnt shutdown every six minutes

MJr418 wrote:
Aura Creator doesn't apply lighting effects and get Error, still persist even after restart. ( see attachment )


Same problem for me on ROG G731GW, i've found a workaround which is working in my case:

  • Kill lighting service process from Task Manager
  • Open Aura Creator APP
  • Setup or load lighting profile
  • Run profile for > 1 minute
  • Save and Apply

Let me know if it's working for you also.

I have also noticed since a couple of updates that in Armoury Crate APP in the Aura sync Advanced Effects dropdown menu my profiles are not listed.
Has someone found the same problem?



---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5
ASUS AIOFan HAL 1.1.2
ASUS AURA Motherboard HAL 1.0.61
ASUS Aac_NBDT HAL 2.4.2.0
AacVGA 0.0.2.6

Hi there,

I've got an Asus Rog Strix RTX 2060 GPU, and it doesn't show up in Aura Creator 2.1.3.0. The GPU should be compatible with the app as per https://www.asus.com/support/FAQ/1042484.

I have two other components --- Asus Rog Strix X570-E Gaming (motherboard) and G.Skill Trident Z (RAM) --- that are working fine in both Armoury Crate and Aura Creator. It's interesting that they are tagged as "Device Kit / Aura Kit" there. Meanwhile, the GPU ROG-STRIX-RTX2060 is tagged as "Device Kit / HAL", and it works fine in Armoury Crate 3.2.4.0, but it's not recognized by Aura Creator. At this time, I have not been able to find any Aura Kit drivers or so for the GPU.

I'd like to note that I've just built a new desktop, and all the apps were installed from scratch, i.e. they were not upgraded from previous versions.



Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AIOFan HAL 1.1.15
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.69.0
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.0.54
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

Hi i have Buy a ROG G712LW in November and it's very Powerfull But i have a Issue with Aura Creator, When i want Apply an Profile I have an Service Error and it's don't Fix After restarting the Computer

That is my Armoury Crate and the Other Apps installed

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.03.79
Armoury Crate service 3.2.5
ASUS AIOFan HAL 1.0.19
ASUS AURA Extension Card HAL 1.0.16
ASUS AURA Motherboard HAL 1.0.58
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.3
CosairDram 1.0.13
KingstonDram 1.0.20
AURA DRAM Component 1.0.37
ENE RGB HAL 1.00.12
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
Patriot Viper M2 SSD RGB 1.00.04
Patriot Viper RGB 1.00.08

I Hope You can Help me

Good Day!

I have been having an issue with Aura Creator. When I try to "save and apply" any profile I get the following error:

"Sorry, a service error has occurred. Please restart the system and try again."


1. Asus G731GV
2. Asus G731GV
3. None
4. wireless connection
5. Reinstalled Windows? No
6. Windows version 2004 & build 20270.1
7. Previous version of firmware or software that worked as expected. Unknown
8. Clear description of your issue. See Above
9. Any screenshots of the issue87159
10. Use our new log collection function: Settings=>About=>App diagnostics https://drive.google.com/file/d/1BLhFlwK23d-VoHgqFJh2ymaE9WZD4W5l/view?usp=sharing



Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.0.36
ASUS MB Peripheral Products 1.0.30
ASUS Mouse HAL 1.0.36
AacAudioHal 1.2.4
AacDispaly 1.1.23

Any help would be appreciated.

Thank you

MasterC
Community Admin
Community Admin
Your AURA Service version (3.03.79) is old, was Aura Creator installed using the standalone or as part of the Armoury Crate installation?
Is the version of AURA Service shown in WIndows=>Apps also 3.03.79?

Please do the following steps:
1. Open Armoury Crate, and go to Settings=>About
2. Check the box "Record log"
3. Restart the computer and wait for 5 minutes - do not open Armoury Crate or Aura Creator
4. Check if AURA Service has been updated (3.04.24)
5. If not updated, go to App dianostics and Generate log data. Upload to cloud storage and private message me the link.
6. Uninstall AURA Service from Windows Settings => Apps
7. Go to Armoury Crate => Update Center, check for updates, and select to update Lighting Service
8. Go to AURA Creator to see if the service error issue has been resolved
9. If not, go back to Armoury Crate, generate log, and send to me again

Thanks

Negan wrote:
Hi i have Buy a ROG G712LW in November and it's very Powerfull But i have a Issue with Aura Creator, When i want Apply an Profile I have an Service Error and it's don't Fix After restarting the Computer

That is my Armoury Crate and the Other Apps installed

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.03.79
Armoury Crate service 3.2.5
ASUS AIOFan HAL 1.0.19
ASUS AURA Extension Card HAL 1.0.16
ASUS AURA Motherboard HAL 1.0.58
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.3
CosairDram 1.0.13
KingstonDram 1.0.20
AURA DRAM Component 1.0.37
ENE RGB HAL 1.00.12
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
Patriot Viper M2 SSD RGB 1.00.04
Patriot Viper RGB 1.00.08

I Hope You can Help me
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
Your AURA Service version (3.03.79) is old, was Aura Creator installed using the standalone or as part of the Armoury Crate installation?
Is the version of AURA Service shown in WIndows=>Apps also 3.03.79?

Please do the following steps:
1. Open Armoury Crate, and go to Settings=>About
2. Check the box "Record log"
3. Restart the computer and wait for 5 minutes - do not open Armoury Crate or Aura Creator
4. Check if AURA Service has been updated (3.04.24)
5. If not updated, go to App dianostics and Generate log data. Upload to cloud storage and private message me the link.
6. Uninstall AURA Service from Windows Settings => Apps
7. Go to Armoury Crate => Update Center, check for updates, and select to update Lighting Service
8. Go to AURA Creator to see if the service error issue has been resolved
9. If not, go back to Armoury Crate, generate log, and send to me again

Thanks




Ok it's Working but only if i kill the Lightning service and restart aura creator

Also, In the Armoury Crates the Profiles don't appear

And the logs files it's don't readable, you have a Program for read it ? Because when i open the file in text editor it's in Japanese