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  1. #1
    New ROGer Array
    Join Date
    Mar 2020

    Thor 1200w possible 5v issue

    Yesterday, I started crashing out of the blue. No error, No bsod, PC just powers down, restarted and powers up again.

    The crashes are very inconsistent. Sometimes happening back to back. Or other times being a couple hours apart. It can happen during gaming, video streaming and just sitting on the desktop not doing anything.

    Event Viewer states "The previous system shutdown at 9:11:40 AM on ‎11/‎13/‎2020 was unexpected." and "Audit events have been dropped by the transport. 0" Which hasn't been helpful. Same with WhoCrashed it.
    PSU unit could possible be an issue, as the 5v Voltage is at +4.960 in Bios. I'm not sure if this is within its normal operational ranges?

    In AI suite 3 it shows the +5v at 5.000V

    PC Specs:

    Motherboard ASUS Maximus XI Hero (Wi-Fi) MOBO

    Processor i9 9900k @ 5Ghz (No OC running turned off for trouble shooting)

    Memory 32GB G.SKILL TridentZ DDR4 3600MHz (Past 8 hours of memtest with no error's)

    Video Card # 1 ASUS RTX 2080 OC (Tried in another PC with no crashes)

    PhysX Card # 1 EVGA GTX 1060 OC (Tried in another PC with no crashes)

    Hard Drive # 1 1 M.2 Samsung Evo 870 EVO 1T (I'm not thinking it's storage related issue)

    Hard Drive # 2 1 M.2 Sabrent Rocket Q 1TB

    Hard Drive # 3 1 Samsung Evo 860 1TB

    Hard Drive # 4 1 Samsung Evo 860 1TB

    Hard Drive # 5 1 Samsung Evo 850 1TB

    Hard Drive # 6 1 WD GOLD 4TB 5400RPM 256MB

    Hard Drive # 7 1 Seagate Barracuda 6TB 5400RPM 256MB

    Power Supply ASUS THOR 1200 (Possible issue 5v is running at 4.960 just in bios)

    Case Cooler Master Cosmos 2

    Monitor 1, 27" ROG 165HZ 1440p 3, 24” ASUS VH238H 1080p

    Operating System Win 10 64 Pro
    Last edited by Saberous0626; 11-13-2020 at 04:48 PM.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Minor fluctuations in voltage are normal. In fact, most DC devices can easily handle up to 5% fluctuation and be within spec.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Mar 2020

    Resolved. Program conflict, Asus services vs Armoury Create was the culprit.

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