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  1. #1
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
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    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
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    Avatar help, does not display when posting in the forums

    Probably I'm missing something obvious, but for the life of me I can't get my avatar to display when posting. It is correct on my profile page, in jpeg format, under 1024x1024, so IDK what's wrong.

    If I'm posting in the wrong area, mods please feel free to relocate this post.

    Thanks for any information that helps

  2. #2
    Administrator Array Silent Scone@ROG's Avatar
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    Hello,

    You can change your avatar from the ASUS Portal. https://account.asus.com/info.aspx

  3. #3
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
    Sound CardCreative Soundblaster-Z
    Storage #1Corsair MP-510 M.2 + 6 others
    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
    CaseThermaltake Armor+
    Power SupplyCorsair AX860i
    Keyboard Logitech G19s
    Mouse Logitech G502 Hero
    Headset Logitech G231 Prodigy
    OS Windows 10 Professional, Gentoo Linux
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    Quote Originally Posted by Silent Scone@ROG View Post
    Hello,

    You can change your avatar from the ASUS Portal. https://account.asus.com/info.aspx
    Thanks for answering.

    Yes, I know about that page as well, and the avatar displays there properly as well as on the forum profile page. What I do not understand is why nothing displays on my posts, in the area on the left side under my username, as yours does. I have tried several images, all meeting the requirements, and all of them fail to appear.

  4. #4
    Administrator Array MasterC@ROG's Avatar
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    We understand many people are hoping to customize more of their personal content. Unfortunately, due to the implementation of GDPR (General Data Protection Regulation) in Europe in 2018, we were forced to limit the amount of personal info displayed for privacy reasons. The whole structure of the forum had to undergo significant changes. This is not under our control, sorry.

    Quote Originally Posted by thunderrd View Post
    Thanks for answering.

    Yes, I know about that page as well, and the avatar displays there properly as well as on the forum profile page. What I do not understand is why nothing displays on my posts, in the area on the left side under my username, as yours does. I have tried several images, all meeting the requirements, and all of them fail to appear.

  5. #5
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
    Sound CardCreative Soundblaster-Z
    Storage #1Corsair MP-510 M.2 + 6 others
    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
    CaseThermaltake Armor+
    Power SupplyCorsair AX860i
    Keyboard Logitech G19s
    Mouse Logitech G502 Hero
    Headset Logitech G231 Prodigy
    OS Windows 10 Professional, Gentoo Linux
    Network RouterMikrotik CCR-1016-12G
    thunderrd's Avatar
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    Red face

    Quote Originally Posted by MasterC@ROG View Post
    We understand many people are hoping to customize more of their personal content. Unfortunately, due to the implementation of GDPR (General Data Protection Regulation) in Europe in 2018, we were forced to limit the amount of personal info displayed for privacy reasons. The whole structure of the forum had to undergo significant changes. This is not under our control, sorry.
    Lolz, so you are saying that it is no longer possible to display an avatar when posting on the forum because of this? That's amazing. It also sounds like a knee-jerk reaction of some sort.
    I've been a member of this forum for more than 3 years, I just never entered an image into the profile page. It displays there, but not when posting.
    But OK, if you say so

  6. #6
    Administrator Array MasterC@ROG's Avatar
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    As I mentioned, the whole structure of the forum needed to be changed, that's why the avatar upload feature migrated to the ASUS side. As far as I know, you should be able to upload an avatar, please try again. I've upgraded your account.

  7. #7
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
    Sound CardCreative Soundblaster-Z
    Storage #1Corsair MP-510 M.2 + 6 others
    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
    CaseThermaltake Armor+
    Power SupplyCorsair AX860i
    Keyboard Logitech G19s
    Mouse Logitech G502 Hero
    Headset Logitech G231 Prodigy
    OS Windows 10 Professional, Gentoo Linux
    Network RouterMikrotik CCR-1016-12G
    thunderrd's Avatar
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    Quote Originally Posted by MasterC@ROG View Post
    As I mentioned, the whole structure of the forum needed to be changed, that's why the avatar upload feature migrated to the ASUS side. As far as I know, you should be able to upload an avatar, please try again. I've upgraded your account.
    test post fails

    EDIT: Thanks for staying with me on this, MasterC.

    I've got no issues with going to another page to edit the avatar, but the link to edit it there seems to be broken.

    When I go to my forum profile and click on 'change avatar' it redirects me to the asus.com page, as I expect. However, I see no way to edit the image there; when hovering over the image I see an 'edit' link, but it does nothing, does not spawn a window to select an image at all.

    I have attached two screenshots to show you what happens.
    Last edited by thunderrd; 11-16-2020 at 02:31 AM.

  8. #8
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
    Sound CardCreative Soundblaster-Z
    Storage #1Corsair MP-510 M.2 + 6 others
    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
    CaseThermaltake Armor+
    Power SupplyCorsair AX860i
    Keyboard Logitech G19s
    Mouse Logitech G502 Hero
    Headset Logitech G231 Prodigy
    OS Windows 10 Professional, Gentoo Linux
    Network RouterMikrotik CCR-1016-12G
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  9. #9
    Administrator Array MasterC@ROG's Avatar
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    After some testing, it would appear that you will need to resize the picture as a 1024x1024 jpg file. It will not allow you save otherwise.

    Quote Originally Posted by thunderrd View Post

  10. #10
    ROG Enthusiast Array thunderrd PC Specs
    thunderrd PC Specs
    MotherboardMaximus XI Formula Z390
    ProcessorIntel i-9 9900K
    Memory (part number)Corsair Dominator 16x4 CMT32GX4M2C3200C16
    Graphics Card #1Gigabyte Windforce GTX980
    Sound CardCreative Soundblaster-Z
    Storage #1Corsair MP-510 M.2 + 6 others
    CPU CoolerCorsair H150i Pro, + Custom loop for Formula waterblock
    CaseThermaltake Armor+
    Power SupplyCorsair AX860i
    Keyboard Logitech G19s
    Mouse Logitech G502 Hero
    Headset Logitech G231 Prodigy
    OS Windows 10 Professional, Gentoo Linux
    Network RouterMikrotik CCR-1016-12G
    thunderrd's Avatar
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    The image I fed to the system was 1024x768, not exceeding 1024x1024. [ I believe I saw that in the instructions somewhere.]
    The system accepted it, as you saw when you visited my user page.

    Are you saying it must be *exactly* 1024x1024?

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