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Error code 8 when I insert a new RAM stick

Etceterae
Level 7

‎11-14-2020 04:55 PM - last edited on ‎03-05-2024 07:32 PM by Community Admin

I bought a new RAM stick (16 GB DDR4-3200) and now I see the error code 8 on my motherboard when I insert it. How do I fix this?
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4 REPLIES 4

Braegnok
Level 14

‎11-15-2020 06:38 AM

Etceterae wrote:
I bought a new RAM stick (16 GB DDR4-3200) and now I see the error code 8 on my motherboard when I insert it. How do I fix this?


Hello,

Can you list your system specs, new stick of RAM model number.

Are you running just the single stick ?,.. Check your motherboard manual to confirm you have the correct memory DIMM slot for running single stick.

Are you mixing this new stick with another kit ?
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Etceterae
Level 7
In response to Braegnok

‎11-15-2020 05:44 PM

Braegnok wrote:
Hello,

Can you list your system specs, new stick of RAM model number.

Are you running just the single stick ?,.. Check your motherboard manual to confirm you have the correct memory DIMM slot for running single stick.

Are you mixing this new stick with another kit ?


Motherboard: Asus ROG Crosshair VI Hero
Power supply: Thermaltake Smart 430W 80+
Fan & heatsink: Noctua NH-D15S
RAM: Patriot Viper Steel 16 GB DDR4-3200
Processor: AMD Ryzen 7 1800X
Graphics Card: MSI GTX 1660 Super
Hard Drive: HP MB2000GCWDA 2 TB
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Etceterae
Level 7
In response to Etceterae

‎11-16-2020 08:53 PM

Etceterae wrote:
Motherboard: Asus ROG Crosshair VI Hero
Power supply: Thermaltake Smart 430W 80+
Fan & heatsink: Noctua NH-D15S
RAM: Patriot Viper Steel 16 GB DDR4-3200
Processor: AMD Ryzen 7 1800X
Graphics Card: MSI GTX 1660 Super
Hard Drive: HP MB2000GCWDA 2 TB


Hello?
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Braegnok
Level 14
In response to Etceterae

‎11-17-2020 05:00 AM

Based on the questions I asked above, your only running single stick of RAM, in DIMM slot A2.

And everything was running fine before you bought a new stick of RAM, all you did was replace the one stick of RAM and now your getting Code 08.

Try removing and resetting the new RAM stick, confirming you have it in DIMM slot A2,.. insuring the module clicks into slot, is firmly seated with tabs in place.

Reset CMOS and see if that resolves issue.
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