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  1. #1
    ROG Enthusiast Array
    Join Date
    Jan 2013

    COD Cold war unplayable on Asus component PC with 2080ti

    I am hoping someone can help me since Asus support is worthless!

    I tried contacting them by chat and it went seriously wrong!

    Here is my setup (which should run the game easily!)

    Motherboard - Crosshair VIII Hero L7M0KC086094938
    CPU - AMD Ryzen 3900xt
    Graphics - STRIX 2080ti - L2YVKP0024713HV
    RAM - G Skill Trident Z 64GB DDR4 3600
    Monitor - SWIFT PG43UQ L3MTF156631

    The problem I am having is that in both windows and the game I am getting serious trails when a window is moved or in game when I move the POV the screen is blurry and the colors go rainbow. I tried using the in game screen shot but that shows a perfect image. I used my phone and you can somewhat see it.

    Click image for larger version. 

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    I tried the GForce Exp "Optimal" settings, dropped res, etc and its still there!! I cant go any further in the game because I cant see what I'm shooting at!

    The rep "KimDanielle V." basically said "reseat the card, try a different cable and/or swap the card to another system". If that doesn't work the card is defective & we have to RMA it.

    Does no one troubleshoot anything anymore?

    He then dropped my chat somehow and then I had to go through it again. Wouldn't you know I got him AGAIN! WTH?

    He then played dumb and started asking everything again. I had to ask for a supervisor call back and was told I'd have one in 24-48 hrs (Not holding my breath)

    Just in case someone from Asus sees this my case # is N2011052096

    I am seriously regretting buying Asus!

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