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  1. #1
    New ROGer Array
    Join Date
    Nov 2020
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    Question ROG STRIX G512LW - Bottom led problem

    Hi everyone,
    I have a problem with ROG STRIX G512LW, in particular when i boot up the pc the right side of the bottom led not working, altrought the others side and the backlight of the keyboard working well. After the boot, after the login in windows also the right side start to working.
    I don't understend why this happens.
    I have updated all component of the pc, the bios firmware, the aura service but not helped me.

    In addition i have noticed in the reliability history of windows there is the ARMOURY CRATE Service that crash at least once a day. I don't know if the problems are related.

    Any suggestions?



    Item Version
    ---- -------
    Armoury Crate UWP App 3.2.4.0
    ROG Live Service 1.1.10.0
    AURA Service (Lighting Service) 3.04.24
    Armoury Crate service 3.2.5
    ASUS Aac_NBDT HAL 2.4.2.0
    ASUS Keyboard HAL 1.01.21
    ASUS MB Peripheral Products 1.0.33
    ASUS Mouse HAL 1.1.0.17
    AacAudioHal 1.3.11.0
    AacDispaly 1.1.26
    Miniatura de Adjuntos Miniatura de Adjuntos Immagine.jpg  


  2. #2
    Moderator Array
    Join Date
    Feb 2019
    Reputation
    13
    Posts
    544

    Hello alfocomme,
    Please kindly send the device to service center to check on the hardware.
    Thank you.

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