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  1. #1
    ROG Guru: White Belt Array
    Join Date
    Nov 2011
    Reputation
    10
    Posts
    75

    Unable to install Aura Creator on fresh build

    Hi,

    After trying to get my RGB to work with the "old" Aura Sync software without success (Application won't even start, LightingService.exe errors in event viewer) I wanted to give the Aura Creator a shot.

    I already spent hours trying to install this piece of software. The installation goes to around 50% and fails then (it says I should restart and check my internet connection). I also used the Armory Crate uninstaller and did not suceed. Why on earth can't I install this software?

    This is on Windows 10 20H2 with a 5950X, Crosshair VIII Hero, 32GB Ram.

    Please help!

    Thanks,
    Chris

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  2. #2
    ROG Member Array
    Join Date
    May 2017
    Reputation
    10
    Posts
    22

    Same issue here and i have been without the Armoury Create for weeks now. Anyone Anything?

  3. #3
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    17

    Re Run the AUra installer, and when it hangs at that spot - DISABLE THE WINDOWS DEFEN

    Re Run the AUra installer, and when it hangs at that spot - DISABLE THE WINDOWS DEFENDER FIREWALL - dont do it before, only during the install


    Quote Originally Posted by chrisk2305 View Post
    Hi,

    After trying to get my RGB to work with the "old" Aura Sync software without success (Application won't even start, LightingService.exe errors in event viewer) I wanted to give the Aura Creator a shot.

    I already spent hours trying to install this piece of software. The installation goes to around 50% and fails then (it says I should restart and check my internet connection). I also used the Armory Crate uninstaller and did not suceed. Why on earth can't I install this software?

    This is on Windows 10 20H2 with a 5950X, Crosshair VIII Hero, 32GB Ram.

    Please help!

    Thanks,
    Chris

    Click image for larger version. 

Name:	aura.PNG 
Views:	0 
Size:	323.9 KB 
ID:	86928
    Click image for larger version. 

Name:	aura2.PNG 
Views:	0 
Size:	282.7 KB 
ID:	86929

  4. #4
    ROG Guru: White Belt Array
    Join Date
    Nov 2011
    Reputation
    10
    Posts
    75

    I finally managed to get that damn thing installed. I removed all ASUS Software, Cleaned the registry of all ASUS remains, deleted all the Services and after I reboot the software finally installed.

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