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  1. #11
    ROG Member Array
    Join Date
    Dec 2018
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    I mean a reboot without doing anything solves the issue. But only for a few minutes. The crashes occur within like 5-10 minutes.

  2. #12
    ROG Guru: White Belt Array AliAPCMR PC Specs
    AliAPCMR PC Specs
    MotherboardZ390 E
    Processori7 9700k
    Memory (part number)Corsair RGB Vengeance (Corsair CMR16GX4M2A2666C16)
    Graphics Card #1GTX 1070 EVGA FTW
    Sound CardAsus SupremeFX
    MonitorSamsung 1080p 40inch 3D Tv
    Storage #1Samsung Evo 500gb SSD
    Storage #22 1TB Samsung QVO SSD
    CPU CoolerNoctua DH15
    CasePhanteks Evolve X
    Power Supply850 wats EVGA SUPERNOVA
    Keyboard Corsair Raptor K55 rgb
    Mouse Corsair Harpoon RGB
    Headset Razer kraken tournament edition
    Mouse Pad Corsair
    OS Windows 10 (Latest Update)
    Accessory #1 NZXT GRID V2
    AliAPCMR's Avatar
    Join Date
    Sep 2017
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    77

    I am having this issue on the z390 e mobo it randomly shows the error "The current system is not supported, or the audio driver has not been properly installed TIMEOUT" It use to work fine i to got some a volute update

  3. #13
    ROG Enthusiast Array rubenalamina PC Specs
    rubenalamina PC Specs
    Laptop (Model)HUAWEI MateBook 14
    MotherboardASUS ROG STRIX B550-F Wi-Fi
    ProcessorRyzen R9-5900X
    Memory (part number)Corsair Vengeance Pro RGB 32GB 3600 MHz
    Graphics Card #1Zotac Amp 2080
    Sound CardSound Blaster Z
    MonitorAcer Predator XB1271HU - LG 27EA33
    Storage #1Crucial P5 NVME 2TB + WD Black NVME 1TB
    Storage #2Synology NAS 12TB
    CPU CoolerNZXT Kraken X62
    CasePhanteks Eclipse P400S TG
    Power SupplyCooler Master Silent Pro M 850w
    Keyboard Corsair Strafe RGB
    Mouse Logitech Wireless G502
    Headset Steelseries Arctis 7
    Mouse Pad Corsair
    Headset/Speakers Logitech Z906
    OS Windows 10 Pro
    Network RouterSynology RT2600ac

    Join Date
    Jun 2015
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    27

    I decided to try the integrated audio chip on my new build/upgrade (mobo, cpu and ram) and I used Mokichu's drivers on a clean install instead of the official ones. I ran into the timeout issue when going into advanced mode for the first time and the only thing that can make Sonic Studio work was to go into windows settings - applications, then selecting sonic studio and reset its data from there.

    After cleaning those drivers and installing the latest from Asus site, the same issue appears. After more digging I found out that a service called Nahimic Service is set to start automatically but it doesn't start. Manually starting it from Windows services console fixes the issue so far.

    So, it's related to this service not being able to start properly and it is required for sonic studio's advance mode. Why all this complexity and hassle in something that should be straighforward is baffling. I'll probably end up reinstalling my old but great sounding and still kicking Sound Blaster Zx so I can have Dolby Digital and DTS encoding via SPDIF anyway but wanted to give the latest audio chip and software a try out of curioisity.

  4. #14
    ROG Junior Member Array
    Join Date
    Jan 2013
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    1

    Solution - USE DDU

    Quote Originally Posted by Driver170 View Post
    I installed the latest driver and software from the asus website for my motherboard. but it works on the first startup but soon after it just crashes and then i get this error

    My system; *asus rog z490 maximus xii hero wifi

    **Attachment 87081
    Solution

    Download the latest Audio driver from Asus Support->Extract the folder and have it ready.

    Download and install the third party app DDU (Display Driver Uninstaller).

    Right click on Windows Start and select run->Type msconfig-> Hit enter->Go to boot-> tick safe-mode->OK. Restart in safe mode. (If you're using Bitlocker suspend protection on the drive running Windows first before doing this)

    In safe-mode login->Right click on Windows Start and select run->Type msconfig-> Hit enter->Go to boot-> untick safe-mode->OK->Exit without restarting

    Run DDU->Set DDU to prevent windows from automatically downloading and install drivers in the options.

    Set DDU to uninstall Audio and select the Realtek device.

    Clean and restart->Log into Windows->

    If you load device manager you can view the drivers being installed should you wish.

    Install the Realtek driver downloaded from Asus Support using the Asus setup.exe in the driver folder. Wait patiently until this is completed.

    Run Sonic Suit Companion and update Sonic Studio and Audio Driver (SWC)

    Load DDU and set Windows Device Installation Settings to default.

    Run Windows Update and update the optional drivers.

    Following these steps fixed this problem with the ROG CROSSHAIR VIII DARK HERO

    You can use the same steps for updating your graphics card should you have issues or wish to have a clean install or the latest driver.

    In the past I performed a clean install of Windows to resolve this issue. This time I wasn't up for doing that or restoring back to an earlier state. This should be helpful for anyone else experiencing the same issue. Thank you DDU!

  5. #15
    ROG Enthusiast Array Nino_1973 PC Specs
    Nino_1973 PC Specs
    MotherboardROG Crosshair VIII Hero (WI-FI)
    ProcessorRyzen 7 3700X
    Memory (part number)G.Skill Trident F4-3600C18D-16GTZRX 32GB
    Graphics Card #1AREZ-STRIX-RXVEGA56-O8G-GAMING
    MonitorASUS VG278Q Gaming-Monitor
    Storage #1Samsung EVO 512 GB M2
    Storage #2Western Digital 1TB
    CPU CoolerROG RYUJIN 360
    CasePHANTEKS ENTHOO EVOLV X GLASS
    Power Supplybe quiet! Power Zone 850W - 80 Plus Bronze
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Strix Fusion 500
    OS Windows 10 Pro 64bit
    Network RouterFritzbox 7590
    Accessory #1 ROG Aura Terminal
    Accessory #2 Creative Sound BlasterX Kratos S5 2.1
    Accessory #3 Logitech C922 Webcam Streaming

    Join Date
    Jul 2014
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    10
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    48

    same problem with asus rampage VI extrema for 2 years it has always the same problem with sonic studio sometimes it only works for 5 minutes and then it crashes I called the asus support several times and they say that the fault and of the app I do not understand why they do the collaboration when the asus support does not even know the problems in the end it does not interest me anymore, I just know that if it continues like this I will no longer enter asus rog series in my bugets
    and even today none of the asus technicians can give an answer to these crashes

  6. #16
    New ROGer Array devostevo PC Specs
    devostevo PC Specs
    MotherboardROG STRIX Z390-F GAMING
    ProcessorIntel(R) Core(TM) i7-9700F
    Graphics Card #1NVIDIA GeForce RTX 2070 SUPER
    MonitorAcer B246HL 1920 x 1080 (x2)
    Storage #1Intel(R) SSD 660p Series
    Storage #2Seagate Barracuda 2TB ST2000DM008 3.5in Hard Drive
    CPU Coolerbe quiet! Dark Rock 4 Cooler
    CaseDeepcool Matrexx 50 ARBG TG E-ATX Mid Tower Case
    Power Supplybe quiet! Pure Power 11 Gold Modular 650W
    Keyboard Logitech G213 Prodigy Mech-Dome RGB Gaming Keyboard
    Mouse Logitech MX Vertical Advanced Ergonmic
    Headset Plantronics GameCom 780/788
    Mouse Pad GameCom
    OS Windows 10 Home (x64)

    Join Date
    Jul 2022
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    2

    Disable A-Volute

    I've had issues with Sonic Studio as well! It was causing some 3D apps & Rocket League to freeze up. So I uninstalled the Sonic Studio app, but the problem persisted. So I've also disabled the "A-Volute Nh3 Audio Effects Component" in Device Manager > Software Components, plus, deleted all the "Nahimic" files in C:/Windows/System32 folder. Since doing this the issue has stopped. Although I suspect the files will reinstall with the next Windows update

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